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Sheraton Oklahoma City Downtown Hotel

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Sheraton Oklahoma City Downtown Hotel
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616 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Wichita, Kansas
Reviewed 4 days ago NEW

Sadly, this is just an average Sheraton. I was expecting much more. I've stayed in many Sheraton's across the country and this is the only one to make me question my loyalty. I paid for a club room only to be told there was none available and given a regular room at the club room rate and NO access to...

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Helpful?
Thank winsmom1
Management response:

Dear winsmom1, Thank your for sharing you experience regarding your stay. It is only through such feedback that we can constantly upgrade and improve our service. Once again, we apologize for the inconvenience you experienced as our guest. I have shared your comments with appropriate Managers and Supervisors and do feel they have taken actions to prevent any recurrence. I...

Reviewed 2 weeks ago

Took my family to OKC for a Thunder game. We stayed that this hotel on NYE. Very Very clean hotel, friendly staff. Great room. I had little kids with me and they did a great job of making the hotel safe and secure on New Years Eve, which was a big party in that part of town. Only complaint was...

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Helpful?
Thank Michael M
Management response:

Hello, Michael M. Thank you again for choosing the Oklahoma City Downtown Hotel on your recent visit to Oklahoma City. Thanks also for taking the time out review us of your stay. Feedback, such as yours, is helpful to us in evaluating the consistency and level of our service. We hope to serve you again in the future! Respectfully, Keith...

Reviewed 2 weeks ago

I was traveling through OK City and stayed one night here. It is in the heart of downtown, great location. The ladies at the front desk could not have been more friendly and welcoming, they had me laughing right off the bat. The room was beautiful and the bed was so amazing I sincerely did not want to get out...

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Helpful?
Thank Kellie B
Mackenzie W, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Kellie, Thank you so much for taking the time to provide us feedback regarding your recent stay at the Sheraton Downtown Oklahoma City. We strive to provide exceptional customer service and are so pleased to hear that you enjoyed your stay and the service rendered. We take pride in knowing that you were happy with both the customer service...

Columbus, Ohio
Reviewed 5 December 2016

We were here for a hobby conference. The room was reasonable and comfy. The exercise room was quite good--lots of the same equipment I was used to at my home gym. I did not use the WiFi, though my wife did. There was a good business center in the lobby with a number of free computers for use. We did...

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Helpful?
Thank kgilbert78
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear kgilbert78, Thank you from the staff and management at Sheraton Downtown Oklahoma City, for taking the time to provide us feedback. We strive for having a friendly and welcoming staff, comfortable rooms and great amenities. It is wonderful that you overall enjoyed your stay, especially during your conference and providing details about your stay. We value your patronage and...

Maryville
Reviewed 3 December 2016 via mobile

They have great customer service. The valet walked us in to check out and also offered to make reservations at a recommended steak house. The front desk was accommodating and was able to move us to a better room than I booked and the room service was friendly and prompt. This motel had a lively bar area and the lobby...

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Helpful?
Thank Julie T
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Julie T, Thank you from the staff and management at Sheraton Downtown Oklahoma City, for taking the time to provide us feedback. We strive for having a friendly and welcoming staff, comfortable rooms and great amenities. It is wonderful that you overall enjoyed your stay, especially the great customer service, room service and a lively lobby. We value your...

Reviewed 24 November 2016 via mobile

I cray at this hotel on a weekly basis. The staff throughout the hotel have always been very attentive. I use the SPG app version my company rate and I always get a great room and a good price. The location is close to numerous restaurants and venues. The staff upgrades me when ever possible.

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Helpful?
Thank ray m
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear ray m, Thank you from the staff and management at Sheraton Downtown Oklahoma City, for taking the time to provide us feedback. We strive for having a friendly and welcoming staff, comfortable rooms and great amenities. It is wonderful that you overall enjoyed your stay, especially because you stay with us weekly and encounter our attentive staff and the...

West Hartford, Connecticut
Reviewed 19 November 2016 via mobile

I had to make an unexpected trip to Oklahoma City as my husband was hospitalized there. Due to some major games going on hotels near the hospital and pretty much everywhere I tried were full. I found a room at the downtown Sheraton on North Broadway. The hotel could use some updates but the rooms are clean and comfortable. What...

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Helpful?
Thank BrownL48
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello BrownL48, Thank you for providing feedback concerning your most recent experience at the Sheraton Hotel Downtown Oklahoma City. Please accept my most sincere apologies for the obvious frustrations you experienced. I appreciate you detailing how during this difficult trip the staff was so helpful. We greatly appreciate your business and patronage. I hope that you will allow us the...

Ponca City, Oklahoma
Reviewed 16 November 2016

#1 Parking garage conveniently located, easy to maneuver and reasonable rate added to hotel bill, #2 the beds are soooo comfy, #3 The entire facility is clean and classy. 3$ The lounge is fun , great placement of televisions for viewing the current event, and sometimes even live music. #5 Within walking distance to Chesapeake arena and Bricktown. Always feel...

Review collected in partnership with 锦江RCP
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Helpful?
Thank infoX5672BH
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear infoX5672BH, Thank you from the staff and management at Sheraton Downtown Oklahoma City, for taking the time to provide us feedback. We strive for having a friendly and welcoming staff, comfortable rooms and great amenities. It is wonderful that you overall enjoyed your stay, especially the parking, bedding in the rooms and the walking distance to Bricktown. Happy to...

Rochester, New York
Reviewed 15 November 2016 via mobile

We stayed here for a few days on business. Upon check-in, our first room was a little musty smelling, so we requested a different room. Front desk staff was very happy to help. Our room was neat, clean, and comfortable. We liked the location because there were many restaurants nearby, as well as being within walking distance of the Riverwalk...

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Helpful?
Thank balhui
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear balhui, Thank you from the staff and management at Sheraton Downtown Oklahoma City, for taking the time to provide us feedback. We strive for having a friendly and welcoming staff, comfortable rooms and great amenities. It is wonderful that you overall enjoyed your stay, during your business trip, especially the your second room, helpful staff and the waling distance...

Fort Worth, Texas, United States
Reviewed 15 November 2016 via mobile

This hotel was clean and organized. The staff was helpful and efficient. The restaurant was not open so we had to eat at the bar. The food was ok but the menu was limited. Room service is opened until 2 AM. A real plus if you are working late. The bathroom had a tub/shower combo which had poor pressure. The...

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Helpful?
Thank Hank S
KeithJSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Hank S, Thank you from the staff and management at Sheraton Downtown Oklahoma City, for taking the time to provide us feedback. We strive for having a friendly and welcoming staff, comfortable rooms and great amenities. It is wonderful that you overall enjoyed your stay. Our sincerest apologies about the food menu, bathroom and the lighting in the meeting...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Sheraton Oklahoma City Downtown Hotel. When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 

Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Region: United States > Oklahoma > Oklahoma City
Price Range: RM513 - RM1,133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Oklahoma City Downtown Hotel 4*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Starwood so you can book your Sheraton Oklahoma City Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#5 Luxury Hotel in Oklahoma City
#28 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Oklahoma City Downtown Hotel staff and other travellers.
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Questions? Get answers from Sheraton Oklahoma City Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“earn SPG Platinum and they give you a great upgrade at this hotel.”
 of 5 bubbles michaelmR2784DF, 3 Jan 2017 | Read review
“East side view. Mid hall away from elevator and ice machine.”
 of 5 bubbles infoX5672BH, 16 Nov 2016 | Read review
“Rm. 1015 had a lot of street noise filtering up, even though it was 10 floors up”
 of 5 bubbles OkieTraveler405, 30 Oct 2016 | Read review
“Rooms on the back side of the hotel and away from the elevators are quieter.”
 of 5 bubbles 300patrickr, 3 Oct 2016 | Read review
“Any room will give you a great view of the city scape”
 of 5 bubbles 566kalliew, 28 Sep 2016 | Read review
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