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Spent three nights here on a business trip. Service was very good. Chris the evening attendant in the concierge lounge was excellent. He made the stay better. The bed was comfortable and the room was pretty quiet. I'll be staying here again.
I will admit when I drove up I was expecting a cool neighborhood - not a business park. Once I stepped in the lobby though I was glad I was there Kinna at the front desk was funny and professional, the Concierge lounge had a...More
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 6 days ago
Dear honored guest,
Thank you for your kind words about your recent stay, we appreciate your business.
We look forward to serving you again and we will certainly give a shout out to Kinna and Chris,
the concierge for their good works.
Good standard hotel of Renaissance caliber. Lacking parking that is up front but still a very good experience. The front bar and entry were unique. You could entertain a large group. Great room and a solid bed. 4 stars.
I wasnt going to write a review because Nicole Keath the manager on duty handled our visit extremely well and was very professional, which we appreciated due to the circumstances. First of all we arrived for our four year anniversary saturday the third around 6:30...More
Response from Nicole K, Front Office Manager at Renaissance Waterford Oklahoma City HotelResponded 1 week ago
Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. I shared your message appropriately within the organization. I hope when your travels bring you back to Oklahoma City, we can show you the...More
We were sent to OKC by my husbands employer and they booked us at the Waterford. Before we arrived, I do what most people do and familiarize myself with the property by visiting the hotels website and TripAdvisor. I did read some objectionable reviews and...More
Thank Angela R
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 1 week ago
Dear valued guest,
Our sincerest apologies about your recent experience at our property. We are a team of new leaders at the Waterford and our number one goal is meeting and exceeding our guest expectations and we know we have a lot of work to...More
Response from WeTripping | Reviewed this property |
The hotel arranged transportation to the airport for our group, it was reasonably priced and very professional. You can obtain distance from the hotel to any other destination on line using apps such as google maps
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"Housekeeping comes early. If you are a late sleeper, but sure to let the front desk know and put out you DND..."