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I had a meeting in okc. My husband & I stayed two nights here. The room was clean, nicely decorated and comfortable. The staff treated us well. I love staying here because it’s close to many things and it’s not in a noisy area of...More
I have actually stayed at the Waterford before, so when deciding on a room for the weekend we decided to book here again. Good location - close to Penn Square Mall and an easy (@10 minute) drive to get to the Midtown area for bars/restaurants....More
Pros: An elegant hotel located in one of OKC's most exclusive, low crime residential areas (Nichol's Hills). Rooms are decorated in nouveau local style. Excellent handicapped access & parking. Excellent staff. Many locals patronize the bar, excellent bartenders, & bar menu. Restaurant is inconsistent. Secluded...More
Response from Paul W, Beverage and Food Director at Renaissance Waterford Oklahoma City HotelResponded 2 days ago
Dear valued customer,
Thank you for taking the time to review the property. Our sincere apologies for issues that impacted your stay. We are working to improve the physical shape of the hotel and give you the product and service you deserve as an honored...More
I spent one night at this property for a business trip to Oklahoma City. I have stayed at other Marriott Renaissance properties before and have always perceived the Renaissance brand to be at the upper level of Marriott class hotels.
The Waterford is located in...More
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 4 days ago
Good evening valued customer,
Thank you for taking the time to fill out your survey and review your recent experience. We are truly sorry we did not meet and exceed your expectations and certainly hope to have the opportunity to do so in the future....More
They renovated this property a couple of years ago. But, it looks like they cut corners. The doors to the conference rooms are in bad shape; need replaced or painted correctly. Hand rails in the elevators are all scratched. All this makes the hotel look...More
1 Thank _leslie_hulshizer
Response from Paul W, Food and Beverage Director at Renaissance Waterford Oklahoma City HotelResponded 1 week ago
Our sincere apologies the renovation and our care of the property do not meet and exceed your expectations. We are a new team here at the Waterford and plan on getting our house in order and giving you and all of our guests...More
Response from WeTripping | Reviewed this property |
The hotel arranged transportation to the airport for our group, it was reasonably priced and very professional. You can obtain distance from the hotel to any other destination on line using apps such as google maps
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"Housekeeping comes early. If you are a late sleeper, but sure to let the front desk know and put out you DND..."