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Beds are not real comfortable. Room was clean. Great water pressure in the shower. Check in was quick and friendly. Decent pool. Decent free breakfast. Convenient location. Free WiFi. Fair price. I would stay here again.
Wonderful wonderful staff!! You could not ask for better. The rooms were clean and spacious. The first room had door issues but we were moved right away to another with an offer to help us!! Breakfast was ok not outstanding but nice. The pool was...More
Upon arrival, their computers were down and ended up not ever even working still I still don’t have my bill.
When I entered my room, it was clear they never vacuumed. There was also burn marks from the iron on the floor, stains on the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express OwassoResponded 4 weeks ago
Thank you for staying with us! I'm sorry to hear that the upkeep of the room fell below your expectations. We aim to deliver a high standard of cleanliness and this will be addressed by hotel management internally. I'm glad to know that...More
Had two of my employees check into this hotel in August while in town for meetings. Due to mold issues and a non working air conditioner we had to move them (to the Hampton Inn) 5 days into their 13 day stay. We called the...More
Thank Claire H
Response from IHGService, Guest Relations Manager at Holiday Inn Express OwassoResponded 1 February 2018
Hi Claire H,
Thank you for taking the time to write a review about your stay with us. We are sorry to hear about the issues you and your employees had, particularly with the room condition and the charge. Reviews like yours are very valuable...More
Very close to the airport, without worrying about leaving your car unattended. Friendly staff, very clean accommodations. I highly recommend staying here when you are in town. Easy to get on and off the highway, quiet, convenience store within walking distance.