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Spent a long weekend in Ponca City area recently and stayed at this property. Staff were friendly and helpful. Bed and pillows very comfortable. Breakfast offered a variety of choices and I really enjoyed the waffles.
Response from PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca CityResponded 27 October 2016
Thank you for taking the time to let us know about your recent stay with us. I am so glad the staff was attentive to your needs. Please stay with us again when you return to Ponca City!
We have stayed here several times over the years. It was a good location for us. This last time the place was showing its age. They have tried to update but the style was not our taste. The whole place looked old and worn. Tattered...More
Response from PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca CityResponded 11 October 2016
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishing were not of the high standards we expect.
We want our guests to have the best stay possible where everything...More
We are Silver Elite members and since my husband recently started a new job in Ponca City, OK, he elected to stay at the Fairfield Inn. He has been there for six weeks now. Unfortunately, my husband has nothing exceptional to say about this particular...More
Response from PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca CityResponded 1 September 2016
I really appreciate your taking the time to share your disappointment with us. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations.
We want our guests to be met with a well-trained staff...More
I am a Marriott Platinum member and have stayed in all levels of Marriott properties for years and years. I stay in a fair number of Fairfield Inns and the variety of quality is of note. Unless one is familiar with the particular property, it...More
Response from PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca CityResponded 16 August 2016
Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Marriott Rewards...More
Upon reading reviews that this hotel had been refurbished we decided to stay- mistake !!! From the front door with garbage piled up - I knew it was going to be bad. Unfortunately for us we could not cancel our reservation. The room smelled of...More
1 Thank meeames
Response from PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca CityResponded 12 August 2016
Thank you for taking the time to share your recent experience. I want to personally apologize for your disappointment with your stay.
We want our guests to have the best stay possible where everything is like new, in-place, of the highest quality, and...More
US$82 - US$108 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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