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All reviewsoutdoor poolcold weatherinternet issuesfree breakfast in the morningstay there againawesome hotelstandard roomstaff was very friendly and helpfuloklahoma cityking suitebusiness tripstores and restaurantssmall townnew mexicocoffee makerdesk staffright next door
Great place for both budget and location! Jeannie at the front desk was amazing. She warmly welcomed me made sure she got my IHG number logged in and told me about some great places for food and entertainment. Her kindness and conversation totally made my...More
Thank Michael J
Management response:Responded 1 February 2017
Thank you so much for choosing to stay with us. I am so happy that you enjoyed your stay. Jeannie is one of my best and So happy that she made your stay great. I spoke with you personally when you left and it was...More
The room was clean and the employees were great. Very convienent to restaurants and is the closest hotel to the shopping mall with Dillards, Sears and Penny's. (Right next door.) But the place seems to be falling apart! In my room, a clear acrylic control...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Shawnee I-40Responded 29 January 2017
Thanks for sharing your thoughts about your most recent stay with us and being one of our valued IHG Rewards Club Spire Elite members. It's lovely to read that you were impressed with our clean rooms and found our employees to be great....More
One generally can count on a HIX for being a good place to stay. In this case the building was clearly thrown up quickly using modern "light" construction, this results in the building being very noisy. There were kids in the same hallway was my...More
Thank Chuck H
Management response:Responded 13 January 2017
Very sorry that you did not have a great stay. We are working on the issues of the hotel and again I am truly sorry that you did not have a great stay.
Spacious rooms. Comfortable beds. Friendly staff. After a long day of driving, this hotel is a breath of fresh air. Jeannie was running the front desk and she was accommodating and friendly. I hardly slept last night because of the hotel we stayed in. I'll...More
Thank David M
Management response:Responded 11 January 2017
So happy to hear that you had a great stay with us. We try to make every guest feel like they are apart of our family and are at home. Please come see us again.
The young lady that checked us in was very friendly and helpful. The two rooms are very large. Being about 2-3 miles from Firelake Grand and 5 other smaller casino's this is a great location and about half the price as the casino hotel.
Management response:Responded 6 January 2017
Thank you for choosing to stay with us. I am sorry that housekeeping did not make your stay a great one. I will address and hopefully we can get it right. Hope you will come see us again.
I'd call the hotel directly, I don't think they will see question here. They generally will reply to reviews with "canned" responses but I've never seen a chain hotel answer questions in TA.
Enjoy your stay in Oklahoma 😊
Response from travisreems | Reviewed this property |
It would be best to call +1 (877) 424-2449 for rate information. They should be able to give you all offers and discounts. Definitely sign-up for the IHG Rewards Club to start getting points and discounted rates, if you are... More
It would be best to call +1 (877) 424-2449 for rate information. They should be able to give you all offers and discounts. Definitely sign-up for the IHG Rewards Club to start getting points and discounted rates, if you are not already a member.