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Crowne Plaza Tulsa Southern Hills

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Crowne Plaza Tulsa Southern Hills
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268 Reviews from our TripAdvisor Community

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Showing 268: English reviews
San Francisco, California
Reviewed 1 week ago

The staff went above and beyond the call of duty to make sure I was comfortable and happy during my stay at Crown Plaza Tulsa-Southern Hills. Clean, Quiet hotel with great pool and terrific cardio equipment.

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Helpful?
Thank ReadySetRock
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, We're glad you enjoyed your stay as well as our amenities. We hope you come back to stay with us next time you are in Tulsa. Best regards, Justin Revenue Manager

Fayetteville, AR, USA
Reviewed 2 weeks ago via mobile

Our family of three stayed at the Crowne Plaza during the week between Christmas and New Years. Previously, we had stayed several times when the hotel was a Hilton property, but had found it lacking compared to the nearby Marriott and DoubleTree hotels. But it is now much improved under current management as Crowne Plaza (IHG). In particular, front desk...

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Helpful?
Thank Jlit
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you for taking the time to write a review. We greatly appreciate it as it helps us improve our guest satisfaction. We're glad you enjoyed your stay and we'll pass on your wonderful comments to Joe. We hope to see you again the next time you are in Tulsa. Best regards, Justin Revenue Manager

Arkansas
Reviewed 2 weeks ago

If I was in a nice room the hotel would have been fine. My room (406) seem to be encased inside the foyer. It was covered by a outer roof. I think they should be selling those rooms under a different rate - A practically windowless room is not a 3,5 star room. Maybe they save those rooms for people...

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Helpful?
Thank mrmackay
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thanks for taking the time to write a review. We appreciate your feedback and hope to see you again the next time you're in Tulsa. Best regards, Justin Revenue Manager

Reviewed 2 weeks ago

I travel frequently and this hotel is always a great place to stay when traveling through Oklahoma. The location is great and the hotel is very updated and full of wonderful amenities. But the best part of your stay is the service of the front desk. I have never felt more at home with the service from Joe and his...

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Helpful?
Thank Timothy B
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Timothy, Thanks for taking the time to write a review! We'll pass on your wonderful comments to Joe - he sure has been getting them a lot lately. We hope to see you again soon. Best regards, Justin Revenue Manager

Lawton, Oklahoma
Reviewed 2 weeks ago

I reserved a suite, and was very happy with the room. The place was freaken spotless. Not sure if that's because I was in a suite. I liked the place so much, I reserved another room for a later date. Wal-Mart and the casino are right there, and they provide a shuttle to anywhere with five miles. They could have...

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Helpful?
Thank Carl C
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Carl, We're glad you enjoyed your stay! Thank you for taking the time to write a review on your spotless room. We'll see you again soon. Best regards, Justin Revenue Manager

Edmond, Oklahoma
Reviewed 2 weeks ago via mobile

We spent one night here recently. The newly-renovated lobby was gorgeous, and every single staff member we encountered was delightful. We arrived before the official check-in time on New Year's Day as the housekeeping staff was busy cleaning up from NYE's full house. Kenneth informed us that he only had a few rooms at that time and that all of...

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Helpful?
Thank ceejaytee50
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear CeeJay, Thank you for your kind words about Kenneth - I will make sure to pass them on to him. We're glad you enjoyed your stay and hope to see you again soon. Thank you for taking the time to write a review. Best regards, Justin Revenue Manager

Melbourne, Australia
Reviewed 3 weeks ago

I stayed in the Crowne Plaza for 3 nights in December 2016. Unfortunately I left an expensive set of headphones in the room. My fault. I had someone call the hotel within 1 hour of my checkout, and the hotel confirmed that they had found the headphones in my room. They confirmed the brand, the type of case they were...

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Helpful?
Thank gavin2017
IHGService, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear gavin2017, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Reviewed 3 weeks ago

Checked-in @ 10PM Christmas evening by a gentleman named Joe. Could not have been more pleased with his attentiveness, and professional demeanor. Truly felt as if I was being treated as as VIP/Rock Star.

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Helpful?
Thank Paul B
Justin H, Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you very much for your kind comments about Joe. We will pass them on to him. Thanks for taking the time to write a review and we hope to see you the next time you're in Tulsa. Best regards, Justin Revenue Manager

Boston, Massachusetts
Reviewed 23 November 2016

The wait staff, the chamber maids and only one person at the front desk were excellent. Kenneth Estrella, manager, was the only person at the front desk who acted professionally, and he did a great job. The other registration and front desk workers bungled registrations, and visibly complained as well as voicing dissatisfactions in front of customers. At one point...

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Helpful?
Thank longtermcustomer
IHGService, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear longtermcustomer, Thank you for your feedback regarding your stay at Crowne Plaza Tulsa Southern Hills, OK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about housekeeping and the manager. However, we’re sorry we fell below your expectation regarding the front desk service which was unacceptable. We...

Colorado
Reviewed 22 November 2016

I hate giving bad reviews but when you experience what I did at this hotel, you'll see I had no choice. It began when I arrived, As a Premier Elite member there was no recognition at all. The front desk clerks actually seemed indifferent and preoccupied. I was put on the floor where there's supposedly a Concierge Room. It was...

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Helpful?
Thank Jeff B
IHGService, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Jeff B, Thank you for your feedback regarding your stay at Crowne Plaza Tulsa Southern Hills, OK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about food selection. However, we’re sorry we fell below your expectation regarding customer service, the concierge room and air conditioning. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Crowne Plaza Tulsa Southern Hills

Address: 7902 South Lewis Street, Tulsa, OK 74136
Region: United States > Oklahoma > Tulsa
Price Range: RM383 - RM596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Tulsa Southern Hills 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Tulsa Southern Hills Hotel Tulsa
Hilton Hotel Tulsa
Tulsa Hilton
Hotel Style:
#32 Business Hotel in Tulsa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Tulsa Southern Hills staff and other travellers.
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Questions? Get answers from Crowne Plaza Tulsa Southern Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The river provides a great view to the west with perfect position to watch an Oklahoma Sunset”
 of 5 bubbles ReadySetRock, 10 Jan 2017 | Read review
“If you need a suite, don't get the presidential. It only sleeps two. Get the next one down. The couch is a sleeper.”
 of 5 bubbles CarlC767, 2 Jan 2017 | Read review
“Choose another hotel!”
 of 5 bubbles gavin2017, 1 Jan 2017 | Read review
“Ask for one that does not overlook the dining area or your room could smell like food”
 of 5 bubbles okie179, 31 Oct 2016 | Read review
“Views on the east side of the hotel are of ORU - views on the west side are of WalMart.”
 of 5 bubbles oksooner1, 24 Oct 2016 | Read review
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