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The Mayo Hotel

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#16 of 108 Hotels in Tulsa
Certificate of Excellence
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441 Reviews from our TripAdvisor Community

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Showing 435: English reviews
New York City
Reviewed 8 January 2016

Suite-like room was attractive although bedroom does not have a window. TV channel choices were extensive, and bedroom TV appeared new and was good. The problems: 1. Desk lightbulb burnt out. Living room very dark. Lights difficult and not intuitive. 2. Hair blower first morning broke; smoke came out of it. Asked for a replacement. Never came so I went...

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Helpful?
Thank Fontaine
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Fontaine, I am sorry you had to deal with the problems that you mention. I took all the steps necessary to prevent similar situations from happening again. I would love an opportunity to make this up to you, so you can enjoy a true Mayo experience. We have different variations of our Mayo suites where the bedrooms have windows...

Shreveport
Reviewed 1 January 2016

Stayed one night in a junior suite. Great room, had a refrigerator and microwave, nice amenities. Would definitely stay here again. The staff was great, and only visited the Boiker a Room bar downstairs.

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2Thank SkeeterCat
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear SkeeterCat, Thank you so much for the glowing review. We appreciate your business immensely, and I am thrilled that you had an amazing experience. I look forward to welcoming you in our hotel again. Warmest Regards, Lukas Vodicka Assistant General Manager

Purcell, OK
Reviewed 28 December 2015

The Mayo is almost a 100 years old, but the rooms on the inside are completely modern. Pros: spacious, modern rooms. Cons: outside noise, price and parking. In Tulsa for a concert and decided to stay the night. The downstairs is a beautiful restoration of the original building with marble columns and great two story atrium. The hallways to the...

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Helpful?
Thank LarAndGin
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear LarAndGin, Thank you for your review. I am happy to hear that you like the hotel. It is unfortunate that you got disturbed by the outside noise. If you are willing to give us another chance, please do reach out to me. I will ensure that your room is on higher floor in a quiet location, so you can...

Richardson, Texas
Reviewed 17 December 2015

Had a business banquet here with worst service ever! Only got water even though iced tea and coffee were paid for in advance, the staff didn't offer it to guests so had to flag one down and ask. Staff was scarce so it took a long time to flag one down, they were very inattentive to guests. 1 cup of...

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1Thank OKLinda
Tulsa, Oklahoma, United States
Reviewed 15 December 2015

If you want a true Tulsa experience, you must stay here. The beautifully renovated property is deco elegance at it's best. Service is fantastic and the rooms are plush. Worth every penny. I livein Tulsa but have stayed here for events and "staycations".

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3Thank Amanda F
Maryville, Tennessee
Reviewed 11 December 2015 via mobile

I've stayed at this hotel a number of times. The hotel also has residences, a great restaurant, and lobby and rooftop bars. The hotel provides shuttle service, airport and local, via new Cadillac Escalades. The standard rooms are disappointing after staying in the enormous and well appointed suites. That's the reason I stopped staying there when in town, our corporate...

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Helpful?
3Thank nate1879
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear nate1879, Thank you so much for taking the time to write this review. I am flattered to read your kind words about our hotel. If you are in Tulsa on regular basis, please reach out to me at 918-895-8421. I would be more than happy to look at your corporate rate and adjust it, so you can enjoy our...

Alexandria, Virginia
Reviewed 29 November 2015

We stayed at the Mayo for 3 nights over Thanksgiving and were pleased with the overall experience. The location is great; easy access to Utica Square and a few good restaurants downtown. The valet and bellmen were friendly, quick and helpful. The check in was easy and efficient. The large lobby is beautiful and reminiscent of days gone by. We...

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3Thank Egwalter
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Egwalter, Thank you so much for your kind words. I am thrilled that you had a memorable stay and that you found the Mayo to be a good fit for your needs. Please do not hesitate to reach out when visiting Tulsa in the future. Warmest Regards, Lukas Vodicka Assistant General Manager

Reviewed 22 November 2015

The front desk is not well informed. I asked for local recommendation with directions and they simply wrote the address on a piece of paper. First issue is the place was closed on Sunday and second issue is it was not even close to what I had asked for. My reservation was not correct and it took me three discussions...

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1Thank Harold L
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Harold L, I am sorry that your overall impression is negative. It sounds like you booked your reservation through a third party website, which would explain the false advertising difficulties with your reservation. I would like to encourage you to always book directly with us or any hotel that you stay in, in the future. You will avoid many...

Tulsa, Oklahoma
Reviewed 22 November 2015 via mobile

I'm going to apologize up front for the long review, but I feel like it's necessary to outline the absymal service on this establishment. I decided to plan a big birthday surprise in Tulsa for my husband. Room reservation: was not bad to get. Called their restaurant, The Boiler Room, 3 weeks before the party as I was planning on...

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Helpful?
1Thank Candice K
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Candice K, Obviously your stay did not go as you or I would wish. I apologize we disappointed you and your guests. I agree with you that it is all about the details when it comes to a 4 star establishment such as the Mayo. If you are willing to give us another chance, please do not hesitate to...

Tulsa
Reviewed 20 November 2015 via mobile

I brought an out of town business guest into Tulsa for three days and was delighted to put them up at the Mayo. What a gorgeous lobby and wonderful, very nicely updated spacious suite. Beautiful bedroom and living room space plus a full kitchen! Roughly 2/3 of the units are apartments (70 +/-) as opposed to hotel (40+/-) so it's...

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3Thank 1Gibson1
Lukas V, Manager at The Mayo Hotel, responded to this review

Dear Virginia G, I am glad that you enjoyed at least part of your stay. Let me try to address your concerns. We absolutely provide housekeeping on daily basis, unless there is a do not disturb sign on your door. Our housekeeping goes around the hotel again at 6PM - to check the rooms that had the sign on the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more   less 

Additional Information about The Mayo Hotel

Address: 115 West 5th Street, Tulsa, OK 74103
Region: United States > Oklahoma > Tulsa
Price Range: RM605 - RM1,508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mayo Hotel 4*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#11 Business Hotel in Tulsa
#13 Romantic Hotel in Tulsa
#20 Family Hotel in Tulsa
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Questions & Answers

Here's what travellers have asked, with answers from The Mayo Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Mayo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room away from the alley!”
 of 5 bubbles kimberlys223, 15 Nov 2016 | Read review
“higher the better for noise.”
 of 5 bubbles M8271FHrobertc, 8 Sep 2016 | Read review
“Make sure to get a room with a tub the showers are not great.”
  • Bedroom
  • living room area
 of 5 bubbles amandahaggard, 22 Aug 2016 | Read review
“The suites are like one bedroom apartments, to be honest, with a full kitchen. Wonderful rooms.”
 of 5 bubbles gtyndall1125, 8 Jun 2016 | Read review
“Ask for a corner room*”
 of 5 bubbles 631travelgirl, 22 May 2016 | Read review
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