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DoubleTree by Hilton Bend

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#7 of 44 Hotels in Bend
Certificate of Excellence
GreenLeadersBronze level
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DoubleTree by Hilton Bend
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485 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Monett, United States
Reviewed 2 July 2016

This might have been a decent hotel if it was a Hampton Inn in the middle of the bad part of town, but it was a DoubleTree in a vacation spot for which I paid $340/night. I manage $7 million of hotel expense a year as a travel manager, so I know what to expect from this brand. Hilton should...

Review collected in partnership with DoubleTree by Hilton
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Thank Brian H
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear Brian H, Thank you for taking the time to review your most recent stay. I apologize that your experience with us was not a great one. Thank you so much for your feedback, we are always strive to make guests experience a great product in a great location. Thank you so much and safe travels.

Portland, Oregon
Reviewed 30 June 2016

No hotel has come close to performing to the level of the doubletree bend we were most pleased with first class service and attention to detail in every respect. I am thrilled beyond belief with how we were cared for

Review collected in partnership with DoubleTree by Hilton
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Thank L6482UKwilliamf
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear L6482UKwilliamf, Thank you so much for the very kind review. The DoubleTree by Hilton Bend team truly enjoys each and every guest. They have a lot of pride in making sure each experience is a great one. Thank you and we hope to see you again soon!

Eugene, Oregon
Reviewed 25 June 2016 via mobile

As far as the hotel goes it was great. Nice room, fantastic location and pool/hot tub. All rad. However, something I think they should make way more clear is the parking. We left for a little dinner and when we came back the whole lower lot was full. Some kind of convention was happening during our stay. We parked just...

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1Thank Ericha B
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear Ericha B, Thank you so much for bringing this to my attention. Our goal is to make each and every guest stay a problem free one. My sincerest apologies regarding the two hour parking in our above lot. I will make sure to do a full re-training for all the desk associates to make sure they are informing all...

Dunfermline
Reviewed 21 June 2016

For my first ever trip to the States, I certainly landed lucky with this choice of hotel. Nice friendly and very helpful staff. Clean, comfortable room and a good choice offered at the buffet breakfast. The fresh fruit salad was something I really enjoyed and was obviously made fresh every day. This place only lacks in a couple of points...

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Helpful?
Thank MamaBear4plus1
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear MamaBear4plus1, I am so happy to hear that you enjoyed your stay at the DoubleTree by Hilton Bend. Our breakfast has many choices so I am happy to hear that you enjoyed the selection. I do apologize for the coffee maker in the room, I will look to replace so that future guests don't experience the same thing. Thank...

Caldwell
Reviewed 20 June 2016

Great place for walking, shopping salons and dining. Hotel staff professional and pleasant. Rooms were pleasant but not too upscale. Stayed in family suite which offered more space for the 6 of us. Nice breakfast which we got complimentary but would not be worth the $10 they ask from most.

Review collected in partnership with DoubleTree by Hilton
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Thank 1220sturgeon
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear 1220sturgeon, Thank you so much for taking the time to review your most recent stay. The DoubleTree by Hilton Bend location in Historic Downtown Bend offers so much! I am so happy to hear that you were able to enjoy our little downtown. I hope to see you guys again soon!

Reviewed 17 June 2016 via mobile

Great hotel in downtown Bend! Wonderful concierge. Very helpful and friendly. Clean, large room and the hotel is within walking distance to all of the restaurants and shops. If we had had more time we would have rented the bikes the hotel has.

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Helpful?
Thank Robert S
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear Tonia S, Thank you so much for taking the time to review our property regarding your most recent stay. I am so happy to hear that you guys had a great time. The DoubleTree by Hilton Bend location is by far one of the best in all of Central Oregon. And I hope next time you will take advantage...

Smithfield, Utah
Reviewed 16 June 2016

This Double Tree is a very nice place to stay. The room we were given was absolutely beautiful. It contained a living room that was beautifully furnished that also contained a hot tub in the living room for those occasions when you want to watch a movie on the big screen TV while soaking in the tub. The living room...

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Helpful?
Thank akheaps76
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear akheaps76, Thank you so much for your review. I am so happy to hear that you enjoyed your stay and on the other hand I am so sorry that you did not have a great experience with our wifi. I will put 100% of my attention in this matter and get this resolved for future stays. Thank you so...

wa.
Reviewed 14 June 2016

Service and room were great. Location is a great place. Always was greeted when walking in the door and leaving was making sure that we were happy at all times. At checkout was asked if we needed help out to our car.

Review collected in partnership with DoubleTree by Hilton
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Thank Angie M
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear Angie M, I very much appreciate you taking the time to review your most recent stay with us. The DoubleTree by Hilton Bend team was excited to have you with us and can't wait until we see you next time. Safe Travels!

Colton, Oregon
Reviewed 13 June 2016

Great location, staff was great, breakfast was great. The room was clean and spacious. The bed was comfortable and everything appeared to be very clean. I would definitely consider this in future trips to bend. Do you run specials

Review collected in partnership with DoubleTree by Hilton
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Thank 97jacobr
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear 97jacobr, Thank you so much for your review. The DoubleTree by Hilton Bend location does run specials from time to time. Are you by chance a Hilton Honors member? Hilton Honors runs specials throughout the year and does extra points from time to time as well.

Central Point, Oregon
Reviewed 10 June 2016

Our time at the Double Tree was super comfortable, the breakfast was amazing it was super clean and the staff amazingly helpful. I would rate it excellent but $350 seems a little overpriced for a one night stay.

Review collected in partnership with DoubleTree by Hilton
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Thank Angela B
DoubleTree_Bend_GM, General Manager at DoubleTree by Hilton Bend, responded to this review

Dear Angela B, Thank you so much for taking the time to comment on your most recent stay with us. The DoubleTree by Hilton team members will enjoy this when I share it at our next meeting. I am so glad you enjoyed your stay with us. We look forward to seeing you the next time you are in Bend.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Bend

Address: 300 NW Franklin Ave, Bend, OR 97703-2804
Region: United States > Oregon > Central Oregon > Bend
Price Range: RM710 - RM1,551 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend
Hotel Style:
#3 Business Hotel in Bend
#4 Green Hotel in Bend
#5 Romantic Hotel in Bend
#5 Family Hotel in Bend
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Bend staff and other travellers.
7 questions
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minnesota
10 months ago
Blackfoot, United States
9 months ago
Gilroy, California
24 days ago

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Questions? Get answers from DoubleTree by Hilton Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Traffic on Franklin St. is pretty noisy and may bother some. Stay away from Franklin St. rooms if you want a quieter experience.”
Iownit, 9 Apr 2017 | Read review
“Don't pick a room near elevator”
Dashboard179, 18 Feb 2017 | Read review
“The rooms on the end are quiet but the corridors are long!”
blackfriarbobby, 19 Nov 2016 | Read review
“Join the HH program”
paulfJ3968GO, 29 Oct 2016 | Read review
“Top floor was perfect, nice and quiet”
elsielou, 5 Sep 2016 | Read review
5 of 5