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Red Lion Inn & Suites Bend

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537 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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San Jose, California, United States
Reviewed 1 week ago NEW

This was our 3rd visit to the Red Lion since February. This last trip included our two golden retrievers which is typically a challenge, but the team at the Red Lion in Bend were very helpful in making sure we could conveniently take care of their needs. They had doggie stations in their grassy areas and the dogs had no...

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Helpful?
Thank Greg E
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Greg E, Thank you for loyalty to our hotel. I'm glad that your family (including your golden retrievers) had a comfortable stay with us. I appreciate that your review made note of our amenities and little extras we provide for out guest. It was our pleasure to assist your wife with her video interview. I hope everything worked out....

Gresham, Oregon
Reviewed 1 week ago

Came up to see our grandson at oycp got to Hotel late walked into a warm inviting atmosphere fireplace on Jayden was the desk supervisor he was very friendly and accommodating knew all the good places to eat and things to do hotel had all the accommodations one would Need to make your stay ideal without Leaving Room was spaciousness,...

Review collected in partnership with this hotel
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Helpful?
Thank donnalH5723HS
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear donnalH5723HS, Thank you for staying with us and for the recommendation. I'm so glad that you enjoyed your time with us and that Jaden was there to assist you. He is a wonderful Front Desk Manager and truly cares about ensuring you have a memorable stay. We look forward to your return. Kindest regards, Melizza Inocencio General Manager

Liberty Lake, Washington
Reviewed 1 week ago

I think the title covers most of it...but I want to add that the beds are comfy, the room is clean and the hotel is close to many family friendly amenities. We traveled with pets and the hotel was perfectly pet friendly! I would tell any family travelling with pets to stay at this hotel!

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Helpful?
Thank 2Nuttie
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear 2Nuttie, What a wonderful review. Thank you for staying with us and for the kind words regarding Jaden. He is definitely all that you mentioned and more. I know that this made his day. I appreciate the recommendation and we look forward to your next visit. Kindest regards, Melizza Inocencio General Manager

Reviewed 2 weeks ago

Needed to be in Bend twice this month for a medical appointment. The first time we stayed there,we had upgraded the room and found that the bedspread had a clump of hair strewn across the bed and stains. Called Housekeeping to change the sheets and there was dust flying everywhere when the sheets were getting changed. This convinces me that...

Review collected in partnership with this hotel
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Helpful?
Thank Ramesh B
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Ramesh B, My sincerest apologies for the Housekeeping issues you encountered during your two stays with us. I have addressed this with my Housekeeping Manager and are taking corrective actions as well as retraining has been done. I thank your for the positive comments regarding my staff. Your feedback is important and I know that we do our best...

Wenatchee, Washington
Reviewed 2 weeks ago

Average place for a night but nothing special. If we're going through and really tired I might stop. But would really have to not care about nice. This place is only your run of the mill MOTEL not HOTEL. For a Red Lion we were really disappointed. We used to always look for Red Lion Because they were usually pretty...

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Helpful?
Thank Slamb752016
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Slamb752016, Thank you for your loyalty to Red Lion Hotels. Our goal is to provide an enjoyable stay and my apologies as we did not meet your expectations. I have shared this with my staff so that we can improve our overall guests service. Kindest regards, Melizza Inocencio General Manager

Sacramento, California
Reviewed 2 weeks ago

My daughter and two grandchildren (ages 4 years and 4 months) ended up being stranded in Bend during the once in a decade winter storm in early January 2017, on our way back to California. The hotel gave us wonderful accommodations, and helped us out during our stay. Right next door to the Black Bear Diner made it very convenient...

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Helpful?
Thank Debra J
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Debra J., Thank you for taking the time to share your experience with us, especially since you stayed with us in January. I appreciate the comments regarding our "wonderful" and "comfortable" accommodations. We are not for everyone, as you state, but we do our best to provide a memorable experience. We look forward to your return the next time...

Warrenton
Reviewed 2 weeks ago

Clean, comfortable, large rooms, nice staff. Great comp breakfast. Will definitely stay again. Great location. HUGE bathroom. The hotel was quiet as well. Will definitely stay at this hotel again! Thank you!

Review collected in partnership with this hotel
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Helpful?
Thank prr8356
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear prr8356, I love it when I see the word "Awesome" as the title for a review. Thank you for the "short and sweet" review. It provided useful information for travelers and I appreciate that you will be returning to us the next time your are in Bend. Kindest regards, Melizza Inocencio General Manager

Portland, Oregon
Reviewed 2 weeks ago

Had a very mixed experience here recently. Firstly the positive, I've stayed here previously and can tell they've made big improvements to the rooms, New flooring, better linens, higher quality shampoo etc. All good. Now the bad. I had booked two nights stay, Wednesday and Thursday, then decided to stay one more night, Friday. I went to the front desk...

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Helpful?
Thank readashley
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear readashley, My sincerest apologies for the lack of response from my staff. There is no excuse for what happened. I have shared this with my Front Desk Manager and we will use it as a training tool on how to manage this type of issue going forward. I hope you will consider giving us another opportunity to earn your...

Hillsboro, Oregon, United States
Reviewed 2 weeks ago via mobile

Our room (207) was very large. Fake hardwood floors were nicer than dirty carpet usually found in rooms, but debris made socks mandatory. The beds were comfy but the overall feeling of this hotel is just sad. There's a broken clock in the room as art. I tried to take a shower this morning but had no hot water. And...

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Helpful?
Thank chupchake
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Chupchake, Thank your for staying with us and for your feedback. My sincerest apologies that we did not meet your expectations. We are aware of the hot water issues and are taking actions to remedy the situation. I have addressed the mold issue with my HK and Engineering management staff and we are taking care of it. I appreciate...

Reviewed 2 weeks ago

The Red Lion is sadly in need of updating. Brown and sort of gloomy. The breakfast is average but would get 5 stars if they used real instead of powdered eggs which are awful. The reason I keep returning every two weeks on my business trips is because the staff is fantastic. Cynthia, Jayden, and Kayla always take good care...

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Helpful?
Thank patchesgirlly
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Patchesgirly, I appreciate the shout out to my staff, especially Cynthia, Jaden and Kayla. Our rooms were updated last year with new flooring, new linens and terry products, a larger 55" Flat Screen, and new case -goods. Our exterior is scheduled for updating. We do use real eggs as well as adding half and half into our scramble eggs....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Red Lion Hotel Bend OR is centrally located in the heart of downtown Bend on Business 97. Nearby, you will find 28 golf courses, the High Desert Museum, Deschutes County Expo Center and historic downtown. Outdoor enthusiasts will enjoy the area's hundreds of miles of bike and hiking trails, rivers, lakes, Mt. Bachelor Ski Resort and numerous state parks.For your convenience, our 75 non-smoking guest rooms are equipped with amenities that include Red Lion's signature Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), free wi-fi, refrigerator, microwave and coffeemaker. We also feature a seasonal, outdoor pool, whirlpool and fitness center. We offer Red Lion's signature Roaring Start Breakfast Buffet included in your rate. The whole family will enjoy dining at our Black Bear Diner for breakfast, lunch and dinner. On-site, we also offer 2,000 square feet of meeting space for board meetings, family gatherings, seminars or corporate meetings of 10 to 50 people. Room service is also available through Black Bear Diner.For additional dining choices, Bend boasts over 275 restaurants and brew pubs, many of which are within a 3-block radius of the hotel. ... more   less 

Additional Information about Red Lion Inn & Suites Bend

Address: 1415 NE 3rd St, Bend, OR 97701-4233
Region: United States > Oregon > Central Oregon > Bend
Price Range: RM462 - RM1,114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Inn & Suites Bend 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Red Lion Bend
Bend Red Lion
Hotel Style:
#5 Business Hotel in Bend
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Bend staff and other travellers.
2 questions
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Questions? Get answers from Red Lion Inn & Suites Bend staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
Slamb752016, 10 Apr 2017 | Read review
“Noisy close to lobby.”
patchesgirlly, 8 Apr 2017 | Read review
“301, 311, and 312 are wonderful, and 235 (Family Room) has three bed w/an adjoining room.”
jamiewT1887KN, 29 Mar 2017 | Read review
“Upstairs much quieter than down.”
jbw0123, 23 Mar 2017 | Read review
“They all seemed good rooms”
532mariey, 19 Feb 2017 | Read review
5 of 5