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Hilton Eugene

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#3 of 34 Hotels in Eugene
GreenLeadersSilver level
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Hilton Eugene
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961 Reviews from our TripAdvisor Community

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Showing 950: English reviews
Salem, United States
Reviewed 17 January 2017

Nice hotel; updated recently. Clean and comfortable rooms. Breakfast would've been nice! The hotel bar is a good value and comfortable. A soda fountain/more taps would be nice. The conference facilities are functional and nice. The in-house catering was exceptional in taste and speed of service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank joshuabQ5427CX
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review, we greatly appreciate your feedback. I am glad that you enjoyed your stay with us and that you enjoyed your conference experience. We hope that you will choose to stay with us again in the future! Kind regards, Jody Hall General Manager

Eugene, Oregon
Reviewed 17 January 2017 via mobile

Sad to say we had a less than happy experience. A long, cold drive to Eugene for our daughters engagement party and The wedding Show. Arrived to find they booked our room on the wrong date the week before and charged us as a no show. They were full as were most other hotels for the show. We had limited...

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Helpful?
Thank nhines999
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review. I apologize for the confusion with your reservation, and for the poor service that Carlos provided. Please be assured that I will address this encounter with Carlos to ensure that it doesn't happen again. Your business is very important to us. Please know that I am available to discuss your experience...

Albany, New York
Reviewed 12 January 2017

I jut returned yesterday from a three-night stay, and it couldn't have been better. I want to give a special shout-out to Bellman Bob who drove me to the airport yesterday morning, to the reception desk staff who greeted me upon arriving and checking out, to the chef, omelet guy, coffee-maker ("West"), and everyone else at the restaurant who put...

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Helpful?
Thank ellenc0le
Jody H, General Manager at Hilton Eugene, responded to this review

Wonderful! Thank you for your very kind review and for the kudos to our team members! I will be sure to share your review with the team. I am very glad that you enjoyed all aspects of your stay with us and look forward to taking great care of you again! Kind regards, Jody Hall General Manager

La Quinta, United States
Reviewed 8 January 2017

Great stay at the hotel. Had no issues. The room was clean, bed comfortable and plenty of towels. Did not have any food at hotel though. Parking was no issue either. Fitness center was good too for a hotel. Would stay here again for the price.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janine S
Jody H, General Manager at Hilton Eugene, responded to this review

Excellent! I am very pleased that you found all aspects of your stay with us to be great! Thank you for taking time to share your review, we hope that you will stay with us again! Kind regards, Jody Hall general Manager

Reviewed 7 January 2017

With airports closed and snowstorms in the region, I stayed an extra day at the Hilton. I had no car and was unfamiliar to the area but the staff encouraged me to visit several places for shopping,dining, and entertainment. The best part was the free shuttle was always available to transport me to and from these venues.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Annastreckenbach
Jody H, General Manager at Hilton Eugene, responded to this review

I am very glad that we were able to take care of you and assist you in fidning things to do and places to go while in Eugene. Thank you for taking time to share your review of our hotel. We look forward to future opportunities to take care of you. Best regards, Jody Hall General Manager

Washington
Reviewed 6 January 2017 via mobile

We stayed here while visiting our children for Thanksgiving. We usually end up staying in hotels that are quite far from their home, so this time we opted for the Hilton due to it's close proximity. It is a very nice place to stay. We had a wonderful corner room with a beautiful view. It was large and permitted pets....

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Helpful?
Thank Rebecca A
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel. I am very glad that you enjoyed your stay with us and that you found our downtown location convenient for you. We look forward to future opportunities to host you when visiting Eugene again! Kind regards, Jody Hall General Manager

Whistler
Reviewed 5 January 2017 via mobile

The hotel staff were friendly. Our room was clean and comfortable. The location was easily accessed from the interstate and many restaurants, yet our room was quiet. The parking lot was well lit so we left our bikes on the car mounted bike rack overnight. There were drinks and snacks provided free in the lobby. We will stay here again.

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Helpful?
Thank Anastasia0506
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review of our hotel, we greatly appreciate your feedback. I am very glad that you enjoyed your stay with us and that you found our downtown location convenient. We look forward to future opportunities to take care of you! Kind regards, Jody Hall General Manager

Eugene, United States
Reviewed 4 January 2017

Great experience from all levels of touch point. From checking in, room service, bar, and shuttle. Everyone was pleasant and courteous and made my friend and kids feel welcome. The rooms have been updated as well with nice furniture and TV.

Review collected in partnership with Hilton Hotels & Resorts
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Thank F5929UNmatthewk
Jody H, General Manager at Hilton Eugene, responded to this review

Wonderful! I am glad that you found all levels of your experience staying with us to be top notch! We have even more updates happening to the hotel this year as well and are looking forward to the fresh new look they will bring. Thank you for sharing your review of our hotel, we look forward to taking care of...

San Diego, United States
Reviewed 3 January 2017

We were just passing through and needed a comfortable place for the night. We were very pleased with our choice of hotel in Eugene. Everything was nice; the room, the staff, the restaurant.... all top notch.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 210tedk
Jody H, General Manager at Hilton Eugene, responded to this review

Excellent! I am very glad that you enjoyed your stay with us. We hope that you will choose to stay with us again in the future! Kind regards, Jody Hall General Manager

Salem, Oregon
Reviewed 3 January 2017

The bed was so comfortable and dreamy. Most of the hotel staff was very helpful. Extra towels were provided in abundance when requested. I loved the location. I can not walk far so it was a hardship to have only one restaurant that always seem in a hurry to close. We had the buffett and were mostly satisfied with it...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank leafOregon
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review of our hotel. I am pleased that you enjoyed your stay with us. I appreciate your feedback regarding the restaurant, and the opportunity you have provided to us as a result. I will share your comments with our restaurant team so they can use it to improve our products and services....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Eugene stands in the heart of downtown Eugene, Oregon. Recent renovations transformed our guest rooms, lounge area, fitness center and exclusive Executive Level. Located just two blocks from the Amtrak station and offering complimentary airport shuttle transportation to the Eugene airport, the hotel is easily accessible. With proximity to the University of Oregon campus, Hilton Eugene is a great choice for hotels near Autzen Stadium, Hayward Field and Matthew Knight Arena. Situated in the city’s art and entertainment district, the hotel is close to many things to do in Eugene with ease such as shopping, dining and visiting local businesses. ... more   less 

Additional Information about Hilton Eugene

Address: 66 East 6th Avenue, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: RM584 - RM998 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Eugene 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hilton Eugene And Conference Center
Hilton Eugene Hotel Eugene
Eugene Hilton
Hotel Style:
#1 Green Hotel in Eugene
#4 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Eugene staff and other travellers.
5 questions
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Medford, Oregon
Oregon
11 months ago
Bend, Oregon
over a year ago
Portland, Oregon
over a year ago

See all questions (5)

Questions? Get answers from Hilton Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the south side on upper floors”
 of 5 bubbles KAOSeattle, 13 Feb 2017 | Read review
“Corner room facing street was terribly noisy”
 of 5 bubbles bubbie9, 17 Jan 2017 | Read review
“The higher up and on the south side will be quieter, because of trains. Major traffic street run on both sides of the hotel.”
 of 5 bubbles GwenB357, 16 Dec 2016 | Read review
“Ask for a room not facing the main street.”
 of 5 bubbles RhondaAS, 26 Oct 2016 | Read review
“AVOID train track side if your ears work, even a little...I am Diamond Elite, didn't matter.”
 of 5 bubbles markduck, 17 Oct 2016 | Read review
5 of 5