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We stayed at the Residence Inn as a stop over on our way from Portland or Northern California. We wished we had booked several nights! We had a queen suite, and enjoyed everything about it. The decorations were nice, the bed was incredibly comfortable, kitchen...More
As a family of 5, we tend to get 2 bedroom suites at Residence Inn's quite often and find them a good deal for the money. This was no exception. Residence Inn is consistently reliable. The rooms were clean. Housekeeping staff and front desk staff...More
Beds need to be replaced....literally lopsided by a few inches. Breakfast was a disgrace....ran out of food, dishes, silverware and what food was available was terrible. Good location close to OU and very clean.More
Thank Spencer B
Response from Brooks M, Manager at Residence Inn Eugene SpringfieldResponded 15 August 2015
Thank you for staying with us, Spencer! We are glad you enjoyed the hotel's location and found everything very clean. We are sorry, however, that our breakfast service was not up to par and for any inconvenience this caused. We have reviewed your comments with...More
Simple and Clean. People staying across the hall, checking into their room and then left their dog in the room while they attended a concert. About an hour into the barking, the security guard knocked at my door thinking it was my dog.
Nice place, but a few issues. One, traffic noise high. I wear ear plugs and it was still loud. Two breakfast not up to par with other Residence Inns.Eggs powdered, Canadian bacon dry, yogurt out of date, and green bananas.More
2 Thank Ron R
Response from Brooks M, Manager at Residence Inn Eugene SpringfieldResponded 29 July 2015
Thank you for staying with us! We are glad you found our hotel nice but sorry you weren't completely satisfied with your stay. Getting a good night's sleep is an important part of a hotel stay, and we apologize for the inconvenience caused by the...More