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Campus Inn & Suites, Eugene Downtown

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Campus Inn & Suites, Eugene Downtown
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214 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Kent, Washington
Reviewed 1 week ago

We booked online while we drove down the road toward California. It was getting late and we didn't know the area. What a cute place. There was snow all around...The holiday decorations were still up and we were met by a friendly face. Our hostess had turned on the heat in our room when we arrived. The bed was comfortable...

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Helpful?
Thank Vangen007
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you for your kind comments. We strive to make every guest's stay as nice as yours. We hope your trip went well.

Ghent, Belgium
Reviewed 4 weeks ago

Chose this hotel due to its downtown location. The room was dated and had a strange smell. The bathroom was tiny with a hot water tap which was faulty. I had a felling that a large rat (or like) may come up the bath plughole as it was so large!!! However everything worked ok and the staff quickly fixed the...

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Helpful?
Thank freetherefugees
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Dear freetherefugees, Thank you for your review, your feedback and your comments regarding your stay. We appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. I have shared your compliments with our staff and thank you for giving...

Menlo Park, California
Reviewed 16 November 2016

Hey it's a motel. But staff is feiwndly, rooms are clean and good size. Fridge and microwave a plus. Close to downtown restaurants. Whole Food across the street. Easy walk to.Austen stadium via the bike/run/walk bath.

Review collected in partnership with this hotel
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Helpful?
Thank stevefh
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

stevefh, We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for taking the time to write this review and share your time here, we hope to have the chance to serve you again with a future stay.

Los Angeles
Reviewed 1 November 2016

I stayed there with a group for a weekend to see an Oregon football game. The location is in walking distance (although, not a close walk) to the stadium and campus. We paid $169/night. Obviously it's a supply/demand issue on game weekends but this place is really a low end hotel. Most of us got keys that didn't work when...

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Helpful?
Thank ScottySunDevil
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Dear ScottySunDevil, Thank you for your review, your feedback and your comments regarding your stay. I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address...

Reviewed 22 October 2016 via mobile

Just spend ten days on West Coast. Worst placed I stayed in. Spiders on ceiling, floor and mattress were very unclean. Didn't even want to lay down on bed. Do not stay at this place. This place is nothing like advertised on pictures.

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Helpful?
Thank Brian W
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these...

Conroe, Texas
Reviewed 3 October 2016

Our room was average for a motel near a university. Cleanliness was fair. Condition was average. Not a great place but not a bad one either. Priced fairly. Staff was fine. Parking is ok to tight. A 15-18 min walk to campus.

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Helpful?
1Thank 1BVISailor
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Dear 1BVISailor, Thank you for taking the time to write this review and share your experience. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms at a reasonable cost. On behalf of our entire staff, we thank you for your business and we hope to see you again when your...

Bozeman, Montana
Reviewed 24 September 2016 via mobile

I understand how busy this place can be on game days, but that does not permit rudeness. There are far nicer ways to let guests know when they may check in. You are in the business of providing service. I've worked in hotels myself so I know how under appreciated hotel staff can be, but I would never be, nor...

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Helpful?
1Thank RLeeN
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Dear RLeeN, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very much for staying with...

Albuquerque, New Mexico
Reviewed 24 September 2016

We were visiting campus to see a football game and take a weekend campus tour of the University of Oregon. There are a lot of places to stay in Eugene, but as I'm sure you'll find, some are quite expensive on game weekends. This place was a little less expensive. Don't expect any bells or whistles, the rooms are simple...

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Helpful?
Thank James M
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Dear James M, Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We are happy to hear that you enjoyed our location and breakfast! We...

Arlington, Virginia
Reviewed 28 August 2016

Located downtown. There is a whole Foods store opening across the street in September. Try out the upper balcony sitting area with its tables and umbrellas. Quiet and the staff makes sure it stays that way. Staff very helpful.

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Helpful?
Thank Sylvia B
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you for sharing this five star review of our hospitality and service. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We're glad you had a great time with us and we look forward to serving you again.

Olympia, Washington
Reviewed 22 August 2016

The webpage does not accurately reflect the current conditions at this facility. The only thing this has going for it, is its proximity to campus. The hotel is old, run down and is badly in need of a remodel. Bathrooms were small and out of date, and the rooms had a musty smell that would not go away.

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Helpful?
Thank jwregistrations
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you for taking the time to complete our survey and share your experience! We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Campus Inn, a newly remodeled hotel conveniently located in the heart of downtown Eugene, Oregon. Family friendly and affordable, the Campus Inn offers excellent accommodations, an unbeatable downtown location, and superior customer service. Amenities at the Campus Inn include a continental breakfast, Hi-speed wireless Internet, a peaceful deck veranda, a refreshing Jacuzzi, Nautilus Free-weights & Treadmill in our fitness Center. ... more   less 

Additional Information about Campus Inn & Suites, Eugene Downtown

Address: 390 E Broadway, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: RM281 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Campus Inn & Suites, Eugene Downtown 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Campus Hotel Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Campus Inn & Suites, Eugene Downtown staff and other travellers.
2 questions
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Green Bay, Wisconsin
over a year ago
Corvallis
over a year ago

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Questions? Get answers from Campus Inn & Suites, Eugene Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure thet I would stay at this hotel again however the staff were excellent.”
 of 5 bubbles freetherefugees, 17 Dec 2016 | Read review
“no such thing”
 of 5 bubbles ScottySunDevil, 1 Nov 2016 | Read review
“bathrooms could use a little makeover, again.. don't expect much”
 of 5 bubbles jamesmL6875FD, 24 Sep 2016 | Read review
“Do not trust photos on their website, very old unclean rooms. Smelly, loud.”
 of 5 bubbles U1129QNtammyb, 28 Feb 2016 | Read review
“go to a nicer motel”
 of 5 bubbles 590tammyj, 1 Jul 2015 | Read review
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