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Holiday Inn Express Hotel & Suites Eugene

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#2 of 34 Hotels in Eugene
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Eugene
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444 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Cottonwood, California
Reviewed 10 July 2015

This is a very clean, nice hotel. The room was clean and modern. Good complimentary breakfast, and the staff are friendly and polite. The only reason I didn't give it 5 stars was because of the construction behind the hotel, the small fitness room, and the congestion on Franklin Blvd. It is an easy walk to the U of O...

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Helpful?
1Thank Skydogonpoint
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for your constructive feedback! Construction is wrapping up! I apologize our fitness center did not meet your needs. But I am glad to hear that the hotel was still a good fit for you. We do have access to some beautiful nature trails and running paths located next to the Willamette River which give a safe a beautiful...

Kennewick, Washington, United States
Reviewed 6 July 2015 via mobile

I only stayed for one night but what a lovely place to stay! I had along suite offered at a very good price through Trip Advisor. The staff was helpful and everything was clean!! The breakfast was generous and got something hot in me for the drive home. Best part: they have a Dutch Bros. right in their parking lot!!...

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1Thank Lynn M
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Glad that you rested well in one of our Suites and you had a good start to the day with a hot breakfast! And, we are always happy that people support a NW favorite, Dutch Bros!

Boston, Massachusetts
Reviewed 28 June 2015 via mobile

Great hotel staff with spacious rooms. The location is close to the university and easy access to the science park nearby. I found the breakfast provided to be pretty good for a business traveler haven. They have warm food options and easy pack and go as well (don't miss the cinnamon rolls).

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1Thank Tim B
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for staying with us during your Business Travels. Carina hasn't been with us very long but she is such a great, energetic person and has fit right in with her hard work and smiles! Thank you for taking the time to recognize her.

Reviewed 27 June 2015 via mobile

Just got done with a three day stay here and thought it was great. Very clean and great property. Staff was super helpful and friendly -- Corinna on the housekeeping staff was a rockstar! I will definitely stay here again!

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Thank Ahea17
Reviewed 27 June 2015 via mobile

Our family had an excellent visit to Eugene, staying at the Holiday Inn. The location is ideal. We were incredibly impressed with the responsive and helpful staff. Particularly Isaiah, Laura and Nico. The hotel is clean and easy for a family.

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Thank Familyofhillcrest
Reston, Virginia
Reviewed 26 June 2015

I spent two days and two nights here teaching classes and it was a great experience! After being treated horribly by Southwest airlines who lost my (Huge) teaching hockey bag and could not find it, the staff and the venue came through for me. Laura and Devon at the front desk went above and beyond to help me in every...

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Thank js4343
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

So happy you found us the calm within the storm! I have had luggage lost on business trips and it really stressful. We are so happy that we were able to turn your trip around!

Reviewed 21 June 2015 via mobile

After a long day of work in Southern Oregon, I set off up north to meet family in Portland and ended up pulling off the 5 to get a hotel in Eugene. When I checked in, it was nearly midnight and my main priority was to get some good sleep (duh, right!?). Unfortunately, just as I was "dozing off" around...

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Thank Kingaur
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to tell us about your experience. I am very sorry that you had noisy neighbors and it so negatively impacted your stay, I can understand your frustration when you don't get a good nights sleep. I am so glad that Nico was able to help you feel heard and appreciated. We are in the...

San Diego, California
Reviewed 16 June 2015

We've stayed here before -- it's one of two hotels in Eugene that we frequent. What sets this place apart is the customer service and the quality of all the employees on staff. Two employees really stood out however: We had some significant internet connection issues and Nico at the front desk jumped right on it. After attempting to fix...

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Thank Babs45
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for sharing your experience with our hotel and Nico and Monica in particular! They are both truly wonderful people to work with and we are so glad you felt comfortable here because of them! The construction as you mentioned is wrapping up here in the next few months. We will have Maintenance take a look at...

El Dorado Hills, California
Reviewed 15 June 2015

Sarah, Jesse and Nico took care of my daughter and I while we were there moving her back home for summer break. With it being finals week and packing everything, it was very stressful, but your team at Holiday Inn Express made our stay so easy and comfortable. We stay there every time we visit our daughter and we have...

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Thank Laura H
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Mrs. Hosington, It is truly our pleasure to host you as our guests! Moving is always a stressful time and I am glad our team was able to make it a little better for you. We appreciate you taking the time to let us know about your stay. And Nico and Jesse always like to see their names in print,...

Sammamish, Washington
Reviewed 10 June 2015

Located not too far from I-5, and close to the Univ. of Oregon campus, this hotel is best of several hotels I have stayed in Eugene. We recently stayed here, and booked a small suite. Room was in good conditions, and staff was friendly. Only complaint was that the only elevator broke down one morning. Breakfast is standard. There is...

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Helpful?
Thank palladia
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for your candid review of our property. I am so sorry that the elevator wasn't working during part of your stay, that is very unusual and has not been a problem since. The construction will thankfully be wrapping up here in September, so our back parking lot will be repaved and we will add 1 floor of the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Eugene s leading Holiday Inn Express Hotel & Suites! We are just steps away from the University of Oregon, Autzen Stadium, and the historic Hayward Field. Stay with us and cheer on your Ducks for any sporting event! Families enjoy our Spacious Suites and Complimentary Hot Breakfast while business travelers take advantage of local business only a few short blocks away and complimentary wireless and hard lined internet options through out the entire hotel. Everyone can appreciate our helpful and knowledgeable staff that can get you where you need to go or help you relax. You have endless shopping and dinning options as we are in the heart of Eugene, with the brand new Boulevard Grill next door and many other down town dinning options to choose from. Eugene is known as the World s Greatest City of Arts & Outdoors and when you stay with us you have access to the best with Alton Baker Park s renowned running and biking paths located just behind the hotel. The Holiday Inn Express Hotel & Suites in Eugene is proud to be Oregon s School Activity Association s headquarter hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403-2079
Region: United States > Oregon > Eugene
Price Range: RM545 - RM922 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#2 Business Hotel in Eugene
#2 Family Hotel in Eugene
#2 Romantic Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Eugene staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Eugene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're renovating, but all rooms are good, at least at night.”
 of 5 bubbles LuViPortland, 16 Mar 2017 | Read review
“First floor room (127) was quiet and accessible.”
 of 5 bubbles FightingLeprechaun, 9 Dec 2016 | Read review
“Higher floors I think are better. No great view.”
 of 5 bubbles SoCalGirl37, 28 Oct 2016 | Read review
“We requested a room in a quiet location and they were happy to arrange that for us!”
 of 5 bubbles 657kathrynn, 5 Oct 2016 | Read review
“Ask for a fireplace suite”
 of 5 bubbles halschroeder, 21 Sep 2016 | Read review
5 of 5