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The Valley River Inn

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#8 of 34 Hotels in Eugene
GreenLeadersSilver level
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571 Reviews from our TripAdvisor Community

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Showing 571: English reviews
1 review
Reviewed 4 days ago NEW

I always stay at the Valley River Inn when I am in Eugene. The hotel is very nice, they have a lot of amenities and the rooms are large and always clean. The staff is super helpful all the time. The food is very tasty.

Helpful?
Thank Phillip W
Medford, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

When reserving my room by phone, I was told that I could pay with my American Express gift card, but would need to use another card to reserve my room. When I checked into my room, again I was told that I could use my American Express gift card to pay for my room. When I checked out they told... More 

Helpful?
Thank r0xielee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Wife and I have stayed a few times and have always left happy. Large clean rooms every time we've stayed. Staff has always been friendly and efficient. Restaurant is great but the hotel is also conveniently located near other popular restaurants if in the mood for something different.

Helpful?
Thank Tyral P
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

I expect the best service from Valley river Inn and it is the only place I stay when in eugene. You met my expectations and I will continue to return to your hotel. Walking distance from shopping and restaurants.

Helpful?
Thank Kristen H
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank You Kristen. We strive to give our best every day and I am warmed that you love what we provide. Happy Thanksgiving and I hope to meet you on your next visit. More 

Harpersfield
Level Contributor
6 reviews
Reviewed 1 week ago

The rooms were large and clean. The resort is a mixture of updated and dated but over all a pleasant place to stay. The resort is steps away from the Riverbank Path System (being a runner I really enjoyed this) and minutes from down town. Staff was friendly and helpful

Helpful?
Thank X9186BZjenniferb
Cheryl M, General Manager at The Valley River Inn, responded to this review

I am happy to read that you enjoyed your stay. Yes, our location.... right next to the bike path..... is perfect for runners (and walkers like me) Visit again soon! More 

Corvallis, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Valley River Inn is an older, long time retreat in Eugene, Oregon. As the name indicates it is right on the Willamette River and within a very short walk to Valley River Center. The Inn has been around for a long time and therefore some of it is a bit dated, especially in the rooms. BUT, that doesn't detract from... More 

Helpful?
Thank ClaudiaJoLee2016
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you so much for the wonderful review Claudia. We really appreciate the details you shared...AND...all tax free shopping! More 

Beaverton, Oregon
1 review
Reviewed 2 weeks ago

Hotel needs updating especially if they want to charge the prices they do! $350 plus $40 for my dog. No refrigerator in room. Poor lighting. Probably hasn't been updated since the 70's. Restaurant had good breakfast but seemed a bit dirty. Carpet is old and in bad shape. Staff at hotel were very nice

Helpful?
Thank libbym286
Bellevue, Washington
1 review
Reviewed 2 weeks ago

the decor is depressing, strong odors in lobby and hallways, definitely in need of updating, the bathroom shower grout was dirty and in need of replacing. We had a king bed which only had a nightside and lamp on one side.

Helpful?
Thank kmk321
Cheryl M, General Manager at The Valley River Inn, responded to this review

I am very sorry we disappointed you. We are in the process of planning a multi million dollar renovation for later this year to update needed areas as the new owners agree that Valley River Inn can use a bit more love throughout. Thank you for sharing your feedback and I will address the cleanliness issues with my team. That... More 

Reno, Nevada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The room was very nice and clean. The staff that I interacted with during my 2 day stay were all very professional and helpful. The food was exceptional!! Probably the best breakfast ever in a great setting. I will stop by just to eat.

Helpful?
Thank Omer B
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hi Omar, Your review put a big smile on my face. We strive daily to create a guest experience and create loyalty and I am thrilled to hear you will come back for more culinary treats in SweetWaters. Thanls for taking time to write this review. More 

McMinnville, Oregon
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

My sweetie and I planned on having lunch with a friend around Eugene, Oregon, and thought we would spend the night. the Valley River inn was right on the river, and we reserved a river view room. The room had a good view of the river, and was nice accommodations We stayed in a King Room. The shopping mall was... More 

Helpful?
Thank TellTruth2016
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hi TellTruth2016, Sure appreciate the review and the honest feedback. Just in case future guests reading this don't know, Oregon is Tax Free Shopping, so I am glad you took advantage of our neighbors, the Valley River Center. Hope to see you back soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: RM487 - RM737 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
8 questions
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california
over a year ago
over a year ago
Portland, Oregon
over a year ago
Ashland, Oregon, United States
over a year ago
Oregon

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Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If money allows, choose a room where you can see the river. Our room did not.”
 of 5 bubbles r0xielee, 29 Nov 2016 | Read review
“Nice to look out your room and see the river”
 of 5 bubbles X9186BZjenniferb, 21 Nov 2016 | Read review
“Ask for a river view room.”
 of 5 bubbles ClaudiaJoLee2016, 21 Nov 2016 | Read review
“Only choose room with river view”
 of 5 bubbles libbym286, 15 Nov 2016 | Read review
“overlooking the river was amazing”
 of 5 bubbles joyrichards10, 1 Nov 2016 | Read review
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