We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Valley River Inn

Show Prices
#5 of 34 Hotels in Eugene
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Valley River Inn
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

625 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for The Valley River Inn
See the most recent reviews
Showing 625: English reviews
Beaverton, Oregon
Reviewed 15 November 2016

Hotel needs updating especially if they want to charge the prices they do! $350 plus $40 for my dog. No refrigerator in room. Poor lighting. Probably hasn't been updated since the 70's. Restaurant had good breakfast but seemed a bit dirty. Carpet is old and in bad shape. Staff at hotel were very nice

 Report
Helpful?
Thank libbym286
Bellevue, Washington
Reviewed 13 November 2016

the decor is depressing, strong odors in lobby and hallways, definitely in need of updating, the bathroom shower grout was dirty and in need of replacing. We had a king bed which only had a nightside and lamp on one side.

 Report
Helpful?
Thank kmk321
Cheryl M, General Manager at The Valley River Inn, responded to this review

I am very sorry we disappointed you. We are in the process of planning a multi million dollar renovation for later this year to update needed areas as the new owners agree that Valley River Inn can use a bit more love throughout. Thank you for sharing your feedback and I will address the cleanliness issues with my team. That...

Reno, Nevada
Reviewed 11 November 2016

The room was very nice and clean. The staff that I interacted with during my 2 day stay were all very professional and helpful. The food was exceptional!! Probably the best breakfast ever in a great setting. I will stop by just to eat.

 Report
Helpful?
Thank Omer B
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hi Omar, Your review put a big smile on my face. We strive daily to create a guest experience and create loyalty and I am thrilled to hear you will come back for more culinary treats in SweetWaters. Thanls for taking time to write this review.

McMinnville, Oregon
Reviewed 11 November 2016

My sweetie and I planned on having lunch with a friend around Eugene, Oregon, and thought we would spend the night. the Valley River inn was right on the river, and we reserved a river view room. The room had a good view of the river, and was nice accommodations We stayed in a King Room. The shopping mall was...

 Report
Helpful?
Thank TellTruth2016
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hi TellTruth2016, Sure appreciate the review and the honest feedback. Just in case future guests reading this don't know, Oregon is Tax Free Shopping, so I am glad you took advantage of our neighbors, the Valley River Center. Hope to see you back soon.

Portland, Oregon
Reviewed 6 November 2016 via mobile

We stayed at River Valley Inn while attending a convention. The rooms are ample size and nicely appointed. The staff was quite helpful. Yes, we would consider staying there again. There are several slight retractions however. For breakfast, there is only Sweet Waters. Without driving, no other restaurant is nearby. Sweet Waters was quite expensive. The buffet was OK. However,...

 Report
Helpful?
Thank dick_mary
Eugene, Oregon
Reviewed 2 November 2016

Keri, On behalf of the Baha’is of Eugene I want to thank you for another successful dinner celebration at the Valley River Inn. Our Banquet Captain Leah made contact with me as soon as we arrived to set up and remained in contact with me throughout the evening. The wait staff were courteous and attentive to everyone’s needs. The AV...

 Report
Helpful?
Thank _kathyberryrdh
Cheryl M, General Manager at The Valley River Inn, responded to this review

You made my day Kathy! We try hard to create an environment of "hassle free" events at Valley River Inn. I will be sure to thank Leah and the entire team for a successful event. Thank you for taking time to review us as we are always looking for events to fill our 15,000 sq ft of flexible meeting space.

Portland, Oregon
Reviewed 2 November 2016

Was in town for the ASU/UofO game and were amazed with the whole experience! Starting with the warm greeting and detailed directions to everything we needed, and capped off with a great after game meal at the Sweetwaters! Service everywhere was so friendly. Even though ASU got beat up at the game, the vacation was a success thanks to the...

 Report
Helpful?
Thank MacPDX
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for the wonderful feedback. I have such a great team and I am thrilled we made you feel special even though the Devils lost. (I am from AZ so I was secretly cheering them on also) Don't tell anyone though. We do hope you come back soon.

Phoenix, Arizona
Reviewed 2 November 2016

My husband and i celebrated our 25th anniversary for one week at the Inn. it was amazing. Bailey at the front desk was great. A nice bottle of wine was in room when we got there, so thoughtful. Everyone says it rains all the time, it was georgous the whole time we were there.

 Report
Helpful?
Thank joyrichards10
Cheryl M, General Manager at The Valley River Inn, responded to this review

Happy Anniversary Joy! Thanks for clearing up the rumor that it rains all the time. Today should be 70, sunny and absolutely gorgeous with the fall leaves. Please plan another trip back just in case you missed some of Oregon's beauty!

Eugene, Oregon
Reviewed 31 October 2016

Our large 50th Reunion/Homecoming (U of Oregon) group met for breakfast at the Valley River Inn, after considering several other local establishments and nixing them because they required hefty deposits or were not able to seat our group together. My highest compliment goes to our server, Ally, who dealt with an overly-chatty, inattentive, distracted but happy group without ever losing...

 Report
Helpful?
Thank Kamaaina
Reviewed 21 October 2016 via mobile

After my previous review was posted & I finally contacted management, I was moved to a king suite overlooking the river and was offered gratis room service. The management team was as I thought it would be, very concerned about a guests stay at their hotel. I retract the one star rating for the hotel and appreciate them addressing and...

 Report
Helpful?
Thank Allen F
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you Allen. We do care about the guest experience and excellent customer service and sometimes we fall short. By you allowing us to address this with our team, it makes us better. I do appreciate the revised rating and hope to meet you on your next stay with us. Cheryl Martin, GM

306 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (136)
Viewed
Bathroom (9)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (24)
Viewed
Dining (6)
Viewed
View from Room (15)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Other (51)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (163)
Viewed
Amenities (6)
Viewed
Double Queen Pool View Room (32)
Viewed
Executive King Suite (48)
Viewed
King River View Room (37)
Viewed
Dining (15)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Eugene hotels
1.6 km away
Hilton Eugene
Hilton Eugene
#3 of 34 in Eugene
983 reviews
1.7 km away
Inn at the 5th
Inn at the 5th
#1 of 34 in Eugene
786 reviews
4.0 km away
Holiday Inn Express Hotel & Suites Eugene
Show Prices
Show Prices
Show Prices
2.6 km away
Phoenix Inn Suites Eugene
3.4 km away
BEST WESTERN New Oregon
BEST WESTERN New Oregon
#14 of 34 in Eugene
532 reviews
5.1 km away
Candlewood Suites Eugene Springfield
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Region: United States > Oregon > Eugene
Price Range: RM482 - RM928 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets and Jetsetter so you can book your The Valley River Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
9 questions
Ask a question
Parma, Ohio
6 days ago
california
over a year ago
over a year ago
Portland, Oregon
over a year ago
Ashland, Oregon, United States
over a year ago

See all questions (9)

Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a river view, otherwise you may look out over the parking lot.”
 of 5 bubbles 460RuthP, 27 Mar 2017 | Read review
“Near the valley mall, theatres.”
 of 5 bubbles Partsman999, 24 Mar 2017 | Read review
“All good rooms! Off the river nice”
 of 5 bubbles rowehall, 14 Mar 2017 | Read review
“Facing the Willamette River...third floor to get a great view from the balcony.”
  • Beautiful and very clean and spacious.
  • The Lobby Bathroom. Very clean and accommodating.
 of 5 bubbles X9942QGbobd, 14 Mar 2017 | Read review
“Close to lobby, never smoked in.”
 of 5 bubbles M2627MTkathyb, 1 Mar 2017 | Read review
5 of 5