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The Valley River Inn

Booking.comUS$93*
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#4 of 34 Hotels in Eugene
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Valley River Inn
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646 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Reviewed 20 December 2016

The hotel is located right next to a mall and I didn't expect it to be super. But the restaurant is beautiful as it is right on the river. The rooms were nice and clean and the staff were very pleasant.

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Helpful?
Thank 54sherylw
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you for taking time to rate us 5 stars! We do have a great location and I am happy to hear you enjoyed the experience. I hope you consider staying with us again in the near future.

Spokane, Washington
Reviewed 20 December 2016

We've stayed here several times over the years. The VRI is centrally located, near a mall and restaurants, and right on the river, with great walking paths. This time we stayed in Room 311, which has a view of the outdoor pool and is a junior suite, with a separate bedroom. The room was nicely updated, clean, and the bathroom...

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Helpful?
Thank pachamama57
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for your loyalty to Valley River Inn. Your review is greatly appreciated.

Tustin, California
Reviewed 19 December 2016

In preparation for writing this review, I looked over dozens of comments on TripAdvisor to see just why this property was gaining so many positive reviews. It seems that this hotel was quite the draw a while back and most of the positive reviews were related to years past. New management and a couple of decades has transformed the property...

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Helpful?
Thank bmurf6873
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hello bmurf6873, I want to offer my sincere and humble apology for completely disappointing you. I am very embarrassed that we brought you to write this horrible experience we gave you. I will not make excuses, but take this to my team and address each concern. I do not want my guests to EVER feel like this. I really do...

Reviewed 14 December 2016

The hotel lobby had a real welcoming feel to it with the fireplace and free apple cider. The room was clean and had a nice view. The staff went above and beyond paying for my taxi since the airport shuttles were full.

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Helpful?
Thank Chris C
Cheryl M, General Manager at The Valley River Inn, responded to this review

I am so happy you enjoyed our Winter Touches and our service. Please come back and thank you for staying with us!

Oregon
Reviewed 14 December 2016

We've stayed here off and on for 30 years. It has recently had some remodeling to the rooms, as the last time we stayed was about 5 years ago and it was getting shabby. Perhaps there is new management or ownership, but it did seem much better in the rooms. The overall hotel is clean and nice, and has most...

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Helpful?
Thank crangrammy
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for the great review Crangrammy and welcome back to Valley River Inn. There has been a change in ownership and management and we area also planning a multi million dollar renovation for late this year. Thanks for remembering and coming back to us.

Eugene, Oregon
Reviewed 14 December 2016

The room was spacious and very comfortable. We slept very well which doesn't always happen when we stay at hotels. The decor was soft and soothing. The shower was totally fun. Couldn't ask for a better experience

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Helpful?
Thank Chinagirl458
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you so much for the wonderful review. I am happy you enjoyed your stay and our ambiance. Plan another trip back to us soon/1 Happy Holidays

Eugene, Oregon
Reviewed 6 December 2016

I love sharing things I like. I have stayed here before and thought a perfect place to share the experience with my out of town friends. The rooms are very spacious and the staff was great. Can't beat being right on the river! If you are not in the mood to 'stay in' for a meal, there are other food...

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Helpful?
Thank ddsnow2016
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for taking time to tell Trip Advisor about your stay. I am excited to hear you had a great time and loved the Valley River Inn. Hope to see you back soon. Don't forget about Oregon Tax Free Shopping!

Reviewed 29 November 2016

I always stay at the Valley River Inn when I am in Eugene. The hotel is very nice, they have a lot of amenities and the rooms are large and always clean. The staff is super helpful all the time. The food is very tasty.

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Helpful?
1Thank Phillip W
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for staying with us Phillip and telling the world about your stay. I love my team and glad you found them super helpful!

Reviewed 29 November 2016

Wife and I have stayed a few times and have always left happy. Large clean rooms every time we've stayed. Staff has always been friendly and efficient. Restaurant is great but the hotel is also conveniently located near other popular restaurants if in the mood for something different.

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Helpful?
1Thank Tyral P
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for the great review Tyral. We appreciate your loyalty and the time you took to wrote your review to Trip Advisor. Come back soon!

Reviewed 22 November 2016 via mobile

I expect the best service from Valley river Inn and it is the only place I stay when in eugene. You met my expectations and I will continue to return to your hotel. Walking distance from shopping and restaurants.

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Helpful?
1Thank Kristen H
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank You Kristen. We strive to give our best every day and I am warmed that you love what we provide. Happy Thanksgiving and I hope to meet you on your next visit.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Region: United States > Oregon > Eugene
Price Range: RM505 - RM961 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
9 questions
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Parma, Ohio
1 month ago
california
over a year ago
over a year ago
Portland, Oregon
over a year ago

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Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge hotel ask for room in pool building if you're going to use the pool”
tomasc765, 25 Apr 2017 | Read review
“corner rooms are larger and quieter.”
martinbB9513VS, 17 Apr 2017 | Read review
“There are rooms available with a river view.”
margjones2017, 14 Apr 2017 | Read review
“All rooms are spacious and comfortable as we have stayed in various rooms over the years.”
608dennism, 12 Apr 2017 | Read review
“Rooms are all good and big.”
AngelaC299, 12 Apr 2017 | Read review
5 of 5
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US$93* /night
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Prices are for 1 room, 2 adults
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