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Shilo Inn Grants Pass

198 reviews
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Traveller (22)
Room & Suite (15)
Dining (5)
Overview
  • Excellent18%
  • Very good34%
  • Average25%
  • Poor12%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2.0 Star Hotel
All hotel details
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Reviews (198)Write a Review
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All reviewsbreakfast burritosauna and steam roomrestaurants and fast food placesbagelsthe black bear dinerroom with queen bedsan older propertyfree breakfastconvenient locationfollowing morningsan franciscocomfortable stayup to datemotelcorridorsratespets
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51 - 55 of 197 reviews
Reviewed 11 October 2015 via mobile

I was a little concerned as I read the Google reviews and booked based on the positive mentions however this Trip Advisor forum was overly negative (which I checked after booking). The hotel is old and not bright and cheery. However, the rooms were huge...More

Thank Deelaplonge
Response from ShiloHotels, Manager at Shilo Inn Grants PassResponded 12 January 2016

RE: Thank you for your review. We have actually just replaced most of our pillows so that they are a little more comfy for our guests and will definitely look into moving the ashtrays a little farther from the entrances. We hope to see you...More

Reviewed 10 October 2015 via mobile

It wasn't what I have come to expect from a Shilo. It was very outdated, carpets dirty and very worn. For a place that claimed to be remodeled, our room wasn't one of those. The toilet was made for a child, so low to the...More

Thank Sue C
Response from ShiloHotels, Manager at Shilo Inn Grants PassResponded 12 January 2016

RE: Thank you for your review and bringing some things to our attention. I apologize the service and quality of your stay was not up to Shilo standards. We hope that you will consider giving us the chance to provide you with a better stay...More

Reviewed 9 September 2015

Stacy at the front desk was very helpful. Very nice clean room with a very comfortable king bed! The maintenance man quickly responded to fixing the hair dryer and air conditioner. My only two minor complaints are that the hot tub was ice cold and...More

2  Thank ghostepj
Response from ShiloHotels, Manager at Shilo Inn Grants PassResponded 12 January 2016

Thank you for taking the time to review your stay. I am happy to hear that the staff took care of the issues that came up quickly. Unfortunately, our property does not have a hot tub, but more of a sitting area connected to the...More

Reviewed 13 August 2015 via mobile

Notified office personnel of the drug dealing in their parking lot (broad daylight) and that the person was staying there. The answer to us was "Oh, I will have to tell my manager". She was very disconcerned. Nothing was done. Security (key lock, doors loose)...More

Thank David L
Reviewed 11 August 2015

Thoroughly worn out motel. They still use keys to access everything. Noisy A/C - but will freeze you out. Have luggage and a 2nd floor room? There is no elevator. Breakfast buffet? Took one look and went across the street to McDonald's. Stood in 3...More

1  Thank Dave J
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
US$62 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$62 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (22)
Room & Suite (15)
Dining (5)
Pool & Beach (2)
Questions & Answers
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msbearcreek
10 June 2016|
Answer
Response from Lisa S | Property representative |
Please call 800-222-2244 for help with your current reservation.
0
Votes
mitch49er
8 June 2015|
Answer
Response from Lisa S | Property representative |
Hi mitch49er, Our dog-friendly rooms do not have a refrigerator and microwave. We do not have any that connect to another dog-friendly room. We would love to help with the details of your reservation at Shilo Inn Grants... More
0
Votes
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123
Room Tips
"Choose top floor to avoid noise from others."
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"The parking lot was too tight for larger vehicles, especially if towing. Three larger spaces along a wall..."
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"Room fine, service terrible."
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"Rooms are clean and beds are comfy"
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