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Americas Best Value Sandman Inn

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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Springfield, Oregon
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago

I recently stayed at this place with mixed reviews. The staff is very friendly and the overall cleanliness is fine. The paint scheme in rooms is quite interesting. Unfortunately the fridge in the room was not working properly and ruined an item in freezer, which i told manager and they instructed maintenance and said it would be switched out for... More 

Helpful?
Thank toddolsonllc
gm.silg, General Manager at Americas Best Value Sandman Inn, responded to this review

Thank you for taking the time to write a review on our property, we take pride in our motel and take every review very seriously, the maintenance department did change out the fridge in room 207, also all the cigarette butts have been picked up around the property. Again I would like to Thank you for choosing our property and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2016

We paid in advance, we told thm in advance that we had a 5 pound service dog, and they said ig would be ok . On the web sight said pet friendly. Bs . We are so upset about this .......she gave our room to someone else she said ......the gal at gh frount desk Krystal is incompetentwithout. We had... More 

Helpful?
Thank Madeline M
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

I would like to send apologies for the confusion of your on-line booking, the website does say we do allow dogs with approval through the Motel directly. Your reservation did not state that your were bringing a pet with you and we did not have any pet rooms available. As I explained to you on the phone, we refunded 100%... More 

Salt Lake City, Utah
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 August 2016

Just needed a place to sleep and decided to try America's Best Value Sandman Inn. We were greeted promptly at the front desk by Crystal. She did a wonderful job of making us feel welcome. The check in was quick and she gave us a map with 3 of her favorite restaurants marked. Would that all front desk people were... More 

Helpful?
Thank Charles C
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

I would like to Thank you for taking the time to write us a wonderful review! We strive to make our guests happy with their stay with us! We take all reviews seriously and that helps us determine what we need to work on as well as what our guests are happy with! Again, Thank You!!! More 

Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2016

We spent two nights at this motel and were very disappointed. The rooms were dirty, the check-in slow and the continental breakfast meager. In fairness to the hotel, it was a busy weekend in La Grande and hotels rooms were hard to come by. We were there for a wedding. We reserved several rooms months ago but at least one... More 

Helpful?
2 Thank SpeedyOregon
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank you for taking the time to write a review, we take all reviews very seriously. I would like to apologize for your stay. More 

Portland, Oregon, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2016 via mobile

Horrible stay in La Grande, OR , 2 weeks ago. Our room was remodeled, and was supposed to be non-smoking, but smelled of cigerate smoke. When we asked for a different room I was told they all smell like that because they used to be smoking rooms. The front desk was very kind and apologized and offered to spray room... More 

Helpful?
1 Thank Jamie R
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank You for taking the time to write a review, we take all reviews very seriously, I would like to apologize for the your stay, We have corresponded via email, to clear this up. Again I apologize. More 

Spokane, Washington
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 July 2016

Made a reservation on Expedia which included our dog for 6/17/16. Our reservation indicated that we would be charged a pet deposit of $25 per stay which was fine. We get to the front desk and the clerk asked me if we have a pet. I say yes and then she says I have good news and bad news which... More 

Helpful?
2 Thank glenns53
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank You for taking the time to write a review, we take all reviews very seriously, I would like to apologize for the misunderstanding with your pet room, we have very limited pet rooms in our establishment, and on-line bookings do not tell us if you have a pet. The on-line booking websites are supposed to say call the hotel... More 

West Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016

We booked a reservation two weeks in advance, for a dog friendly room, had to call twice to get a confirmation. After driving for ten hours were told we have good news and bad news. Good news we have a room for you but you can't bring in your 4.5 lb Yorkie, we gave away your dog friendly room. No... More 

Helpful?
1 Thank judyv245
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank you for taking the time to write a review, I would like to apologize for the misunderstanding with your pet room. We have very limited pet rooms available at our establishment. We do take every review very seriously, and I would like to assure you that I have spoke with my desk staff and reiterated our pet room booking... More 

Pleasant Grove, Utah
Level Contributor
153 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 26 June 2016 via mobile

The place isn't that great but saved me $60 over the place across the street that had an equal style room. I never stay in places like this but whatevs. It did the job. Not a lot of 5star places in La Grande. If headed south I would drive further to Boise for a better room.

Helpful?
Thank slabrum
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank you for taking the time to write a review, by reading all reviews, it helps us to determine what we need to work on. Thank you again for staying with us! More 

Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2016 via mobile

In town for a wedding. Family booked a block of rooms. Very comfortable, everything you could ask for. We wished we could have checked in earlier, had to wait until after 4 p.m. Very nice breakfast in the lobby. Lots of shopping and restaurants nearby.

Helpful?
Thank Coni J
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank you for taking the time to write a review, as well as choosing us for your lodging needs. More 

Layton, Utah
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2016 via mobile

Our car broke down in La Grande on a Saturday and couldn't have it fixed till Monday morning. The staff was very helpful and willing to work with us. The beds were super comfortable and the room had a mini fridge. The shower head had different settings and the layout had the shower and toilet with a door and the... More 

Helpful?
Thank Kate L
gm.silg, Manager at Americas Best Value Sandman Inn, responded to this review

Thank you for taking the time to write a review, we read all reviews to the staff, so we know what we need to work on! We look forward to seeing you again! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Americas Best Value Sandman Inn

Address: 2410 E R Ave, La Grande, OR 97850-3948
Region: United States > Oregon > La Grande
Price Range: RM409 - RM529 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Sandman Inn 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Americas Best Value Sandman Hotel La Grande
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Sandman Inn staff and other travellers.
1 question
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Lostine, Oregon
4 months ago

See all questions (1)

Questions? Get answers from Americas Best Value Sandman Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of hotel doesn't have parking lot ( quieter) make sure you don't stay above gym.”
 of 5 bubbles toddolsonllc, 14 Nov 2016 | Read review
“Don't go here”
 of 5 bubbles 82madelinem, 3 Sep 2016 | Read review
“People with pets will be downstairs. We were 2 doors from the back entrance - don't think location matters, if you have noisy neighbors.”
 of 5 bubbles foreveratravelbug, 2 May 2016 | Read review
“Ask to be away from outside doors.”
 of 5 bubbles 680paulsj, 2 May 2016 | Read review
“Ask for a recently renovated room.”
 of 5 bubbles 61eugeneb, 25 Feb 2016 | Read review
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