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Initially, after reading the reviews, we were nervous about our stay. The initial view of the hotel could've been better. It looks outdated and a bit dark. Maybe adding parking lights and updating the lobby would help.
The hostess at the counter was friendly, helpful...More
Response from gmlilg, General Manager at La Grande InnResponded 2 weeks ago
Good Morning, Thank you for taking the time to share your comments and concerns with us I really appreciate hearing your feed back. I would like to apologize that your stay with us was anything less then satisfying, guest satisfaction is important to us. My...More
One word: Awful. Find some where good if you can, not here. Beds are not good to sleep on if you want a comfortable night of sleep. Bugs, mold, just not a properly cleaned motel. Don't believe the coffee makers are properly cleaned either so...More
Stayed one night each way with Tour bus trip,South and back.
Got lower floor both ways. Both rooms Clean and quiet. Bed comfortable and desk staff Nice. Had complementary breakfast, Good, nothing to complain about at all.More
Response from gmlilg, General Manager at La Grande InnResponded 16 January 2018
Thank you for taking the time to comment on your stay with us we appreciate your kind feed back. I am glad that you found your stay with us comfortable and the staff nice, we work hard to make all our guest feel this way....More
Upon arrival we asked if we could get a room with a balcony and were told no because we had booked through Expedia. (We were willing to pay a surcharge in necessary.) They put us in a small wing where they were replacing the carpet...More
So I'm driving back to Portland from Eastern Idaho and it's late cold I'm tired and it started to snow. I decided I'm better off staying in a hotel then pushing onward. I was looking for something cheap because I wasn't planning on spending money...More
Thank Alan S
Response from gmlilg, General Manager at La Grande InnResponded 17 October 2017
Thank you for taking the time to comment on your stay with us. My staff and I appreciate your feedback, it lets us know what we are doing right and where we can still improve. I hope you stay with us again in the future...More