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Hilton Garden Inn Portland/Lake Oswego

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Traveller (41)
Room & Suite (37)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
46Car recommended
Grade: 46 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
847Reviews
103Photos
14Q+A
67Room tips
Traveller rating
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  • 35
  • 20
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Popular mentions
Our son attends Univ of Portland and we stay at this Hilton Garden Inn every visit because of its cleanliness, location (near the freeway and within 15 mins from downtown Portland), and very attentive & friendly staff..!!
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
Stayed here on short notice but was able to get a room for a few nights. The room was nice, the bed was comfortable, and it was near the highway and a few places to eat. It looks far on the map from downtown Portland but it was only a 15 minute drive by the highway or parallel
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Customer Service was poor. Mold on the shower curtain. Bed was alright. Phone charging station did not work, Not what you expect from Hilton. Breakfast was pretty good. Location right off I5 is the biggest benefit.
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Review collected in partnership with Hilton Garden Inn
Response from matts109, General Manager at Hilton Garden Inn Portland/Lake Oswego
Responded 3 days ago
Good morning Companion, First off I would like to say thank you for staying with us, and sharing your experience from your last stay. We pride ourselves in our customer service and cleanliness, as they are the main reasons we've been #1 in our market here on Tripadvisor for quite some time. I have reached out to the individual department managers to go over your feedback to ensure that we can make it better going forward. I understand that these issues must have been frustrating, and i'd love to hear more about your experience. You are more than welcome to reach out to me here at the hotel, and i'd be happy to see what we can do to help make it right for you. Sincerely, Matt
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OK place. Room was clean and cared for. Front desk folks good. Breakfast spread is somewhat limited, but waitstaff very attentive. Exercise room is awful. 2 treadmills, one elliptical, and one recumbent bike (which was bad...big thud/bounce with every movement) in a VERY
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+1
I was here for another work trip, and decided to give this hotel a try again. I was happy with most things in this hotel. The bar is decent, and is a fine place to grab a cocktail and a quick bite. I also walked to various nearby restaurants, of which there are plenty of
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Comfortable King Bed
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If you arrive off rush hour 30 minutes. If you arrive at rush hour which could mean 90 minutes plus... accidents, bad weather...
1 vote
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My sincere apologies for the delay - this can vary from hotel to hotel, however we typically hold $20 per day on your card. If you have any concerns, please discuss this at the front desk when checking in. Regards - Paul E. Freimark, GM, HGI Lake Oswego
0 votes
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Dear Valued Guest - Thank you for your inquiry. Traditionally breakfast is not included within the room rate. There are numerous breakfast inclusive packages that are also available on our hotel website. Please also note that our breakfast cost is extremely competitive at $10.95 per person that includes a cook to order option as well as the buffet. If you have any additional questions, please do not hesitate to contact me. Regards - Paul E. Freimark, GM, HGI Lake Oswego
0 votes
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Dear Valued Hilton Garden Inn Guest - My sincere apologies for not responding sooner, so I hope that this response gets to you timely. Within the past two (2) years, we recently switched out to the Serta Perfect Sleeper bed from the older style adjustable beds. This change greatly impacted our hotel guest comfort and experience. If you have any additional questions or concerns, please do not hesitate to contact me directly at the hotel. Kind Regards - Paul E. Freimark, GM, HGI Lake Oswego
1 vote
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Do you have a laundry?
Dear Valued Hilton Garden Inn Guest - Thank you for your inquiry. We look forward to potentially taking care of your. To answer your question, yes, we have a coin operated guest laundry available on the 2nd floor of the hotel. Detergent can be purchased at the front desk. For another option, we have same day valet service available via an outside vendor for an additional cost. I hope that this answers your question. If you have any additional thoughts or comments, please do not hesitate to contact the hotel directly. Kind Regards - Paul E. Freimark, GM, HGI Lake Oswego
0 votes
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123
"Accessible Rooms are a bit larger than standard rooms"
"No bad locations for rooms"
"Those who are apart of the Hilton Honors Program are able to have access to the top floor rooms that are very quiet."
"This hotel is located in a quiet neighborhood."
"We were on top floor, was nice. If you have kids choose proximity to pool/spa area."
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PRICE RANGE
US$105 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn portland/lake oswego hotel lake oswegohilton garden inn lake oswegohilton lake oswegolake oswego hilton
LOCATION
United StatesOregonLake Oswego
NUMBER OF ROOMS
179
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