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All reviewsturkey sausageyogurtcontinental breakfastblackout curtainslarge rooman updatequiet at nightother hotelsup to datewould stay here againgeorge foxfridge and microwaveking bednewburghsinkwinerieslaptop
This hotel was recently updated so everything is new and nice. The rooms are a good size and have small fridge and microwave. The bedding was really comfortable. Breakfast in the morning had all the typical items and was very good. They really are trying...More
Response from Diane A, Manager at Holiday Inn Express Newberg - Wine CountryResponded 2 weeks ago
Thank you for taking the time to review your stay. Your comments will assist us in providing the best possible accommodations, and I assure you we are looking into the TV remotes. I'm glad to hear you otherwise enjoyed your stay. We appreciate your...More
I have to update my "What a Disaster!" review.
I swore I would never stay at this property again after my last visit. As fate would have it, I was staying in Newberg again and all other hotels were unavailable for the type room I...More
I like the consistency that I can find with Holiday Inn Express. This Holiday Inn Express (HIE) did not match my consistent expectations. First, it was more expensive than most HIE. My room was very noisy due to its location near the pool. The pool...More
Response from Diane A, Manager at Holiday Inn Express Newberg - Wine CountryResponded 4 weeks ago
Thank you for taking the time to leave your comments. Reviews such as yours help ensure that we are able to provide excellent guest experiences consistent with the brand expectations we strive to achieve. I apologize that you experienced excessive noise during your stay...More
Located close to the centre of the town on main road into Portlannd, and within walking distance of places to eat. Unfortunately this meant you could hear traffic noise in your room for certain parts of the day. Our room was spacious,p and clean as...More
Thank Robert H
Response from Diane A, Guest Relations Manager at Holiday Inn Express Newberg - Wine CountryResponded 26 May 2018
Thank you for your comments. We’re very sorry for the pool use interruption. We will look into this as this activity was not meant to close the pool to guests and was meant to last 1 hour. Be assured that our property will no longer...More
On a road trip from Arizona to Idaho and came up through CA and OR. Husband booked this hotel because he wanted to visit Astoria the next day. Completely renovated property and very clean. Has an outdoor pool, laundry, fitness room. Loved the bench to...More
Thank Carol S
Response from Diane A, Guest Relations Manager at Holiday Inn Express Newberg - Wine CountryResponded 25 May 2018
Thank you for your comments. I'm sorry the shower hardware was loose. We've alerted maintenance to this issue and it has been addressed. I hope we have another opportunity to provide you with a great stay. Thank you for your business.
Hi Connie, We do not have an issue with bed bugs, we take that concern very seriously. If there is ever a question, the room is immediately checked out by maintenance and the pest control company is called in as well to do a... More
Hi Connie, We do not have an issue with bed bugs, we take that concern very seriously. If there is ever a question, the room is immediately checked out by maintenance and the pest control company is called in as well to do a professional evaluation, and treat the room and area. We hope you will give us a chance to have you as a guest in the future. - Shilo Inns