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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#17 of 159 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Always good natured, The Bidwell is Portland's newly renovated lifestyle hotel located at the doorstep of Portland's "Living Room". Located in the heart of downtown, The Bidwell offers great access to the city's best restaurants, bars and culture while also just being steps away from some of the area's favorite natural playgrounds. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills. Designed for comfort and sustainability, The Bidwell provides premium amenities like refillable water stations on every floor, a new fitness center experience including Peloton bikes and TRX equipment, 4,185 square feet of event space, and a first-floor shop 'Part and Parcel' offering a curation of the best food, beer, wine and other Portland goods. Get above it all at our second floor eatery 'High Horse' with a unique vantage point of the city's Theater district and an elevated selection of regionally inspired food and drinks, or simply unwind at our signature M Club lounge.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Archery offsite
Children's television networks
Highchairs available
Paid private parking on-site
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Raquetball offsite
Squash offsite
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
100Great for walkers
Grade: 100 out of 100
328Restaurantswithin 0.5 km
87Attractionswithin 0.5 km
520 SW Broadway, Portland, OR 97205
Getting there
Union Station12 min
Car HireSee all Portland car hire
1102Reviews15Q+A100Room tips
Reviews
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I staid at the Bidwell while my home was having some work done. I booked a locals package that included an additional food and beverage credit and valet parking. Upon arrival, I parked outside the hotel and there was no valet. I waited for a few minutes and nothing. I grabbed my bags, locked my car and walked inside to find the valet at a stand inside looking at their phone. They took my keys and issued me a tag and said 20-30 minutes to collect the car. I then waited in line for 30 minutes while the two people in front of me also waited to be checked in. When I finally reached the desk, the associate was unfamiliar with the package and the Bonvoy program and couldn't a) offer any of the benefits b) said I was ineligible for the elite lounge as a platinum c) would be charged for parking and d) would somehow not be charged the resort/ammenity fee (spoiler: I was). They also denied the extra food and beverage credit advertised in their package and included in my reservation email. During the first night of my stay my Amex account kept notifying me of miscellaneous charges to my account in 20 to 30 increments, 6+ hours after checkin. I asked the front desk who indicated they made no charges and spent two hours with amex trying to cancel the charges till 1 am in the morning. The bar was short staffed at dinner and at breakfast and the poor staff was rushing around. They offered me a spoon and knife both times due to a lack of clean forks. They also ran out of paper napkins at breakfast as well. Checking out, it took 45 minutes to get my car because the person in front of me refused to go back to their hotel room to get their valet ticket, which resulted in the valet trying to politely tell the they could not just hand over the keys (alternatively, the valet asked for their ID and they refused that too), so I had to wait while they argued to get my car. At $55 dollars a day, the valet service is a sham - if not under-serviced, then ill-equipped to handle these issues. I'm still working with my credit card company to resolve improper charges for a one night stay. Never again.…
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Date of stay: September 2023
Value
Cleanliness
Service
Room Tip: You will not receive an upgrade as a Marriott Elite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacob Wright, General Manager at The Bidwell Marriott Portland
Responded 1 week ago
Dear Tyler W, I am so sorry to read about your experience. This is very disappointing and well below our expectations. I would love the opportunity to directly connect with you to talk through your stay with us and how to make this right. Please contact me at jacob.wright@thebidwell.com when you have an opportunity.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was ok, rooms were great. At checkout I was told i would get an emailed receipt. I also mentioned at check-in AND at checkout that the property fee was already paid through my booking site. Well, i never received an emailed receipt and was charged the property fee again. I called the hotel tonight and was told by a very rude person, that since this is a Marriott and I booked through Expedia i don't get a receipt or a refund on the propeety fee and he basically doesn't care that i was overbilled. I don't understand how you can charge me for parking, property fee and food without providing a receipt upon request.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alejandro Bugarin, Guest Services / Front Office at The Bidwell Marriott Portland
Responded 2 weeks ago
Hello 639marens, I am the front office manager of the property and wanted to reach out directly. We always aim for a great costumer service and feedback as it allows us to always improve. I apologize for the experience you encountered with your billing and charges. I had sent you an email on file in regards of your bill, but please feel free to reach out to me directly at Alejandro.bugarinn@thebidwell.com. Thank you and have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was great and the staff were friendly. Walking distance to most areas and easy access by public transport to Wahington Park. The area round and outside the hotel was heavily occupied with homeless people, making it feel unsafe, especially in the evening. Lots of work is ongoing to improve the area, but more support is needed for the homeless.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is pretty great - staff are friendly, food is just plain excellent (serious Kudos to the chefs, even breakfast was top-notch), and the rooms are clean and modern. Not only that, but the rooms are pretty sound proof! I know this because my room neighbor screamed his head off and hurled obscenities for about 20 minutes to some poor soul on the phone call he was on, but it was FAINT, which I was very pleasantly surprised by. Hotel valet also hustle and get cars out quickly, which was appreciated. However, it’s been some time since I was in Portland and it’s clear that it’s really gone downhill. Lots of erratic homeless actively doing drugs in the area. I didn’t feel safe to leave the hotel at all, which is a first for me (and I’ve stayed in Baltimore). West side Portland is not great, so if safety is a concern, stay east side. However, if you have to be on the west side, this hotel is very excellent.…
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I always love Portland, and the Bidwell on SW Broadway makes me feel right at home in the city. Very friendly vibe, comfortable beds, and two quiet nights. The M Club has tasty beers on tap and frosty mugs to serve them in. Excellent fitness centre. Will stay here again!
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Bidwell was updated and the staff very informative and friendly. It's in a convenient location for walking around downtown Portland - riverfront park, courthouse square, voodoo donuts, etc. and Lyft service comes in 5 minutes. One note is that the hotel puts a $25 destination charge on the bill each night that can be used as a credit in their on-premise restaurant. The front desk did make that clear at checkin, so the charge is not hidden from the guests. Even if you go to another restaurant, I suggest having a cocktail in the Bidwell restaurant since it's a "use or lose" nightly charge
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the Bidwell for a short visit after our Alaskan cruise out of Seattle Washington. Upon arrival, I experienced extreme dental pain and was having trouble being able to bite many foods. Anna from the the high horse went above and beyond to help me. She recommended some pasta for me that would be easy to swallow, she found salt packets for me to bring back to my room, and she genuinely was concerned for me. The next night she even checked in on me when we went back to the bar. This was greatly appreciated knowing the pain I was in and the fact that I couldn’t get home for a few more days. She is a true asset to your hotel staff!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel, friendly staff, in the heart of Portland; however, difficult to access for disabled guests. The curb in front of the hotel is extremely high so disabled guests who use a walker or cane may need to walk all the way down to the curb cutout and back up to the entrance of the hotel, walking in traffic if a vehicle is already parked in the designated handicapped parking spot. The beds are on the low side which can be difficult for guests with certain kinds of mobility restrictions (my husband has cerebral palsy and a spinal fusion so low furniture is difficult for him). The ADA bathroom is a relatively low tub/shower combination with a bench so showering requires the ability to transfer to and from the shower bench so keep that in mind if you require an accessible room. Breakfast was good, and you do get a $25 discount on your spending at the restaurant for the resort fee. We would probably not stay here again as we would drive to any place we would like to go in Portland; however, if you are wanting to walk, the location is great for central Portland. …
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for the weekend. Sadly (nothing to do with hotel) Portland is just gone downhill, so our weekend was dampened by the situation in the city. That being said - the main areas - lobby + bar was nice, modern and clean. The lady behind the bar, Eastern European I believe had a bit of an attitude, and it was quite obvious. All other staff 5 stars and couldn't do enough for us. Reception team awesome! Room was spacious enough, nice big bed, but it looked like someone stopped cleaning midway. It wasn't vacuumed, the shampoo/conditioner and shower gel bottles were all empty and we had to request to change the bedding. So yeah that was not ideal.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jacob Wright, General Manager at The Bidwell Marriott Portland
Responded 5 Jun 2023
Dear SeekingForExcellence- Thank you for your review. We are very sorry that your experiences were well below both of our standards. Receiving warm and friendly service from our staff sets the tone for a great stay. As this was not your experience, we have an opportunity to improve. As well, we are reviewing your experience with the cleanliness. Feedback is a gift, and the team will reflect and grow from these experiences shared. Thank you again and we hope that we will have another opportunity to serve you upon your return to Portland.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A MUST STAY! GRRAT LOCATION AND VERY COOL AND UPSCALE HOTEL! AMAZING ROOMS, RESTAURANT AND SERVICE! WE WILL DEFINITELY STAY AGAIN! YOU GET A $25 FOOD CREDIT PER DAY INCLUDED IN TJE PRICE. THE BREAKFAST AND DINNERS AT THE HOTEL WERE DELICIOUS! YOU HAVE SO MANY COOL SPOTS TO WALK TO! JAVA COFFEE SHOP IS BUILT INTO THE CORNER OF THE BUILDING WITH A SEPARATE ENTRANCE. GREAT COFFEE!
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: We were on business but it is a great romanitic hotel and also very family friendly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jacob Wright, General Manager at The Bidwell Marriott Portland
Responded 5 Jun 2023
Hello Jbenisch! Your excitement and positivity are welcomed! Thank you for the great review and hope that we will see you again in Portland soon :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$185 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott portland city hotel portland, portland marriott
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
258
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Claim Your ListingTHE BIDWELL MARRIOTT PORTLAND: UPDATED 2023 Hotel Reviews, Price Comparison and 393 Photos (OR) - Tripadvisor
Frequently Asked Questions about The Bidwell Marriott Portland
Which popular attractions are close to The Bidwell Marriott Portland?
Nearby attractions include Powell's City of Books (0.4 km), Arlene Schnitzer Concert Hall (0.4 km), and Portland Center Stage at The Armory (0.5 km).
What are some of the property amenities at The Bidwell Marriott Portland?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Bidwell Marriott Portland?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Bidwell Marriott Portland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Bidwell Marriott Portland?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Bidwell Marriott Portland?
Conveniently located restaurants include Mucca Osteria, Mother's Bistro & Bar, and Cheryl's on12th.
Are there opportunities to exercise at The Bidwell Marriott Portland?
Yes, guests have access to a fitness centre during their stay.
Is The Bidwell Marriott Portland located near the city centre?
Yes, it is 0.5 km away from the centre of Portland.
Are any cleaning services offered at The Bidwell Marriott Portland?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bidwell Marriott Portland offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Bidwell Marriott Portland?
The staff speaks multiple languages, including English and Spanish.