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Hotel Eastlund, BW Premier Collection

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1021 NE Grand Ave, Portland, OR 97232-3490
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Traveller (374)
Room & Suite (296)
Dining (67)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Eastlund, BW Premier Collection
Updated 20/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 159 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Best Western welcomes you to the Premier life. At the Hotel Eastlund, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Portland,OR the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Valet parking
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
37Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
977Reviews20Q+A100Room tips
Traveller rating
  • 662
  • 214
  • 47
  • 31
  • 26
Time of year
Traveller type
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Popular mentions
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Rachelle A wrote a review Today
1 contribution
Guest services here is top-notch! Jakim (I hope I’m getting his name right, worked overnight shift 8/11-8/12) was awesome, easy to talk to and relate with. Even at 1am when I arrived after a flight delay, he was very welcoming, enthusiastic, and provided great recommendations. I enjoyed brunch on the rooftop and had the classic eggs benedict, which was delicious paired with beautiful views. After checkout, I spoke with Liz and Julie over the phone with questions and they were very detailed and helpful. Very glad I stayed here for my first visit to Portland and I’ll be recommending Hotel Eastland to friends!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alix W wrote a review Today
Boise, Idaho3 contributions1 helpful vote
The staff were all so welcoming starting with Valet and the front desk. I made a mistake with my reservation and the staff was able to quickly and easily get me rebooked for that same day. Everyone was so friendly and the hotel itself is very clean and the decor is trendy and comfortable. I will definitely stay at this hotel again when I visit Portland.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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EdgarFan11 wrote a review Yesterday
Seattle, Washington3 contributions
We chose this hotel because it had a Tesla charger for guests and was close to the Moda Center. The location was perfect. We easily walked to and from the concert and enjoyed drinks at the hotel bar afterward. All the staff members we interacted with were friendly and helpful. Our room was clean, quiet, and comfortable. We used both the nearby light rail and streetcar to get around town for dining and shopping, and we left town with a fully charged car. We'll definitely stay here again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leah W wrote a review 1 Aug
2 contributions
I ended up at hotel eastlund after my "budget option" turned out to 1) be actively unsafe and 2) didn't have record of my reservation anyway. I (and my partner, calling from NM) tried calling about a dozen nearby hotels - most were filled up or didn't allow late check in. He called Hotel Eastlund and they not only suggested other options, but offered a discount and an upgrade. When I arrived, they were so friendly and welcoming. I finally felt safe! the cafe and the restaurant on site were very nice, and the convenience store had delicious, reasonably priced food. Easy access to a MAX station. TLDR; they went above and beyond and got me out of a late-night bind. I cannot recommend this place enough.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 1 week ago
What a wonderful 5-Star review and we are very happy your "budget option" did not work out and you were able to come enjoy Hotel Eastlund. I will personally thank my team for taking such good care of you and we are happy to see you felt safe and enjoyed our onsite food and beverage restaurants. We look forward to having you back as our guest very soon. Thank you, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carla M wrote a review Jul 2022
1 contribution
The Hotel Eastland was a HIT!! Exceptional service, Room was fantastic and food/service at The Metropolitan Tavern was fantastic!! Julia at the front desk took care of us. A taxi ride away from all you need. You've gotta give this place a try!!!!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 1 week ago
We are so happy Eastlund was a HIT and we appreciate the kind words about our staff and service. I will personally thank Julia for her excellent attention and we appreciate you visiting our rooftop restaurant and bar. We look forward to seeing you again the next time you travel to PDX. Warm Regards, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruby A wrote a review Jul 2022
San Antonio, Texas34 contributions15 helpful votes
It was a pleasant experience staying at Eastlund Hotel. It is clean and with a good cafe and an awesome restaurant. The hotel is also very close to the Metro. The staff are accommodating. I enjoyed my stay at this hotel. I will stay at this hotel when I come back to Portland.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 3 weeks ago
We appreciate the great review and we are very happy to see you enjoyed your stay at Hotel Eastlund. Thank you for visiting our onsite café open daily for breakfast and our rooftop restaurant open for lunch, dinner and brunch on the weekends. We look forward to having you back the next time you visit from Texas. Warm Regards, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jess wrote a review Jul 2022
San Diego, California9 contributions2 helpful votes
Absolute best hotel during our trip. The amenities were wonderful and the hotel staff were super nice and professional. Their rooftop restaurant had great views and amazing prices during happy hour, and their food was delicious. Our room was clean, spacious, had every amenity I could have wanted plus more, and it had lots of lighting and was updated. USB ports on both sides of the bed. I wasn’t thrilled that we had to pay for parking, but it’s downtown and a lot is within walking distance so that was fine. The valet staff was helpful and I loved the text system they used if you needed anything or wanted to request your car.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: You’ll have to pay for parking at the hotel, it was $39/night for us
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 3 weeks ago
Thank you for the outstanding 5-Star review and we are very happy to see you took advantage of our rooftop restaurant Metropolitan Tavern. We thank you for the kind words about our staff and service and we are happy to hear you took advantage of our easy to use texting amenity making it easy for you to request anything at anytime during your stay with us. We look forward to having you back the next time you travel up from California. Kind Regards, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JY V wrote a review Jul 2022
1 contribution
The hotel physically looks good and rooms look modern. However service is the worst. They denied STANDARD basic room cleaning for an accident in the room because request wasn’t made the night before (I checked in at 11pm) and they sent towels only and let me deal with toilet water accident all by myself. The phone in the room was disconnected three separate times while talking and explaining the above to the reception btw and they never cared to call back. Night concierge is an absolute mess, never greets and looks pretty unhappy that I had to wake him up for simple questions, kept conversation short and to the minimum. The noise form the outside is absolute horror if someone wants to sleep in early or is a light sleeper like myself. They do have plenty of earplugs everywhere but not sure if you have to pay for them because they have literally everything in the room priced up but don’t have a kettle / water boiler for tea (they do have a tea bag tho haha). They will make you pay $36 per day for parking while there is plenty of street parking available right outside. Never use their parking option. In general i didn’t enjoy my stay at all and I feel like the hotel can do better from the great facility in leveling up basic communication and providing basic services instead of focusing on saving money at my comfort’s cost while milking every penny possible in an obvious ways. I will never come back to this hotel ever again and will never recommend it to anyone.
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: Don’t fall for their parking option ($36/day), use street parking. Make sure to check in for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 3 weeks ago
We are very sorry to hear about the room concerns you had with your recent stay with us. I have personally spoken with our evening team to ensure they are as helpful as possible with all guests no matter what time of day requests are asked of them. We offer daily housekeeping stay over service on request as most hotels have transitioned since Covid is still an ongoing concern. As for the phone in your room I have personally checked to ensure this is working properly. The hotel does offer valet parking only for $36 per night. This rate is very competitive and much less than comparable hotels on the other side of the river. You are more than welcome to use street parking, however we feel for a secure parking facility monitored 24/7 with HD cameras and a security team our parking fee is of great value for our guests. We hope you will give us another opportunity to serve you in the future. Regards, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marilyn wrote a review Jul 2022
1 contribution
Great location - great atmosphere! Ours was just an overnight stay. Wish we could have had several days. Awesome open bar patio with yummy appetizers and great drinks. Room was great bed was really comfortable. We will definitely stay here again!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 3 weeks ago
We love hearing from our guests and we are so thrilled to see you enjoyed your stay at Hotel Eastlund. On your next visit we also have a newly opened wine bar (Amphora Wine Merchant) open Tuesday - Saturday's. We look forward to having you back and visiting our newest food and beverage outlet the next time you are in Portland! Thank you, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coby W wrote a review Jul 2022
1 contribution
I love the Eastlund. It’s my first choice when spending time in Portland. Great staff, excellent location, super comfy bed and pillows (and they always make sure I get a couple extra). The valet system is really slick too. Easy in and out.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeff Brown, General Manager at Hotel Eastlund, BW Premier Collection
Responded 6 Jul 2022
We love hearing from our guests and we are very happy to hear you enjoyed your stay at Hotel Eastlund. Our digital valet service is new in 2022 and we are happy to see it was easy and convenient to use. Thank you for continuing to choose Hotel Eastlund and we look forward to having you back soon! Thank you, Jeff Brown General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$176 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion hotel portland portland, red lion portland, portland red lion
FORMERLY KNOWN AS
Portland Convention Hotel
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
168
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Frequently Asked Questions about Hotel Eastlund, BW Premier Collection
Which popular attractions are close to Hotel Eastlund, BW Premier Collection?
Nearby attractions include Moda Center (0.5 km) and Spirit of 77 (0.4 km).
What are some of the property amenities at Hotel Eastlund, BW Premier Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Eastlund, BW Premier Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Eastlund, BW Premier Collection?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Eastlund, BW Premier Collection?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Eastlund, BW Premier Collection?
Conveniently located restaurants include Burgerville, Stanford's Restaurant and Bar, and MrBeast Burger.
Are there opportunities to exercise at Hotel Eastlund, BW Premier Collection?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Eastlund, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Eastlund, BW Premier Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Eastlund, BW Premier Collection?
Many travellers enjoy visiting Portland Center Stage at The Armory (1.7 km), Old Church (2.6 km), and Japanese American Historical Plaza (1.0 km).
Does Hotel Eastlund, BW Premier Collection have any great views?
Yes, guests often enjoy the city view available here.