Hyatt House Portland/Downtown
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RM 603
RM 584
About
#38 of 215 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
A contemporary and casual hotel featuring many comforts of home. It is towards the quieter south end of downtown with easy access to the light rail, and a short walk to restaurants & scenic waterfront activities. Wake up to home-style servings with our complimentary Morning Spread served daily. Guests can wind down with our H BAR open daily as well.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Kids stay free
Children's television networks
Secured parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Happy hour
Kids' meals
Snack bar
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Bottled water
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Russian, Spanish, Swahili
Location
72Somewhat walkable
Grade: 72 out of 100
12Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
2080 S River Dr, Portland, OR 97201-8000
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1214Reviews18Q+A65Room tips
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Detailed Reviews
I am a World Hyatt member and will say Hyatt Regency is my favorite of all the Hyatt brands. This new property right across from the Portland Convention Center is a gem. Everything is pretty new and the place is clean. I like the flavored water at the lobby. The rooms are clean and modern. I like the motion activated lights at the base of the bed and in the bathroom. The shampoo, conditioner and bath gel are anchored to the wall. I prefer the bottles but I understand they are a big waste. Since the floors are not carpeted which I like, I feel that Hyatt should provide every room with slippers but that does cost extra money. They do provide them for free. I asked for robes and slippers. They came late because she said that several people had asked for robes and slippers. Not a big deal, it would be nice if every room had robes and slippers. Last tip for your stay. I don't know if I looked hard enough on the website for the parking details but if you are driving, know that it is cheaper to valet park than to park in the garage on your own. I learned that the hard way and was told at check in after I paid $4 to park. Valet parking is 36/day. That is standard and the valet team is exceptional! Call them before you leave your room and give them 10 minutes to get your car. It'll be waiting for you when you get down. Loved that. Overall, I am very happy with my stay and would return again. They are good to their Hyatt members. I had a top floor river view upgrade, free bottles of water, and a check out of 2p.m. I thought that was a nice touch.
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Date of stay: January 2020
Value
Location
Service
Room Tip: Room 1423 has great views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed at this property for 32 days. The location was outstanding, being across the street from a streetcar line. Being over 65, if you are doing a long term stay, it is well worth the $28.00 monthly transit pass that gets you unlimited rides on street cars, light rail, and buses. Back to the hotel. The staff could not have been better. Special shout out to Kai, Martin, Sailor, Taylor, and Jim from Engineering. The staff went out of their way to be helpful. There was no daily cleaning of the room, but whenever we wanted our room cleaned, all we had to do was give the front desk 24 hour notice. Clean towels, shampoo, soap or anything else needed was available every day from the front desk. Breakfast is still pre-packaged with a hot item available daily (either eggs, sausage and potatoes, or eggs, french toast and bacon), granola, fresh fruit cups, yogurt, bagels, cereal, juice, milk, coffee, and tea. Our 1 bedroom unit had a living room area with a tv, a bedroom with a door that could be closed off with another tv, and a little kitchenette with a full size refrigerator/freezer. There is a a small stove top where we were able to cook several of our meals. Furthermore, there were two gas grills on the second floor available to guests to use. The property is two blocks from the Willamette River and there is a walking trail that goes along the river and past a few restaurants and shops. Overall a great stay!
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We took a short weekend trip to Portland with our 2 young boys. The location was perfect as we were going to the Moda center for a Trailblazers game. The rooms were perfect for us. Very clean and the setup was perfect. The kitchen area was helpful for a quick meal and the sitting area was sectioned off from the sleeping area so we didn't feel like we were on top of each other. The pool was warm and clean and the breakfast was plentiful and delicious. This was our second time staying here. We had such a great experience the year before that we immediately chose to stay there again. I'm sure there might be other more convenient locations if you have specific tourist areas in mind but for the cost and comfort we loved it.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HyattHousePDXXD, Sales Coordinator at Hyatt House Portland/Downtown
Responded 17 Feb 2020
Thank you for taking your time to review our property, we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a specific policy only to this location that no other Hyatt has. They ONLY accept chip reader cards (it says this nowhere online or in their policies) and they only keep 1 person in the entire hotel for staff after 5pm. Front desk girl was very rude and didn’t try to help at all said nope and you have to wait for manager to approve a refund and there is no manager on site at 6pm on a Tuesday. Went and stayed at the Mark Spencer for cheaper, bigger, better rooms with excellent service. Avoid this hotel at all costs there are better deals and better service elsewhere. They really need to fire this front desk girl for being rude and swearing at customers.
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Hyatt House Portland/Downtown
Responded 2 Apr 2021
Thank you for taking your time to review your recent stay at the Hyatt House. We appreciate your feedback. Please know that your comments and concerns have been addressed. If you would like to discuss further, please reach out to the property and we are happy to assist.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A good location with the streetcar stopping right outside the hotel. Our room was spotlessly clean and quiet, despite being across the street from a construction project. Front desk staff were friendly and helpful. The breakfast is not the standard buffet and omelet station due to the pandemic, but it was OK. There is only one selection for a hot breakfast which is scrambled eggs with link sausage and potatoes in a box. But it tasted fresh and they also had yogurt and dry cereals available. As others have mentioned, the hotel only has valet parking. However there are 2 public garages about 1/2 block away on the same street. The one on the right hand side is less expensive at $18 for 24 hours and less for 14, 8, or shorter times. We were happy here and will return.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very friendly staff in all departments. Nice room. Housekeeping can use improvement. Be aware that if you park your car it's $43 per day. You can park on the metered street but it's a 4-hour max. Good location - can walk to several restaurants of varying prices and lots of bike/scooter rentals very close by. I also advise you don't go wandering by yourself at night because there are a lot of "Skid Row Style" streets.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We only stayed 1 night but we loved it. Super clean, spacious King Studio in a great location. We walked along the River and there were restaurants very close by. Scooter/bike rentals were 2 blocks away and the Saturday Market was only 5 minutes away by car. The only negative thing is they only offer valet parking ($39/night). You can park on the street but it's metered. During COVID-19, it was quite and we had a few parking choices but if this ever passes, I suspect that parking would be a nightmare.
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Date of stay: July 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Hyatt House Portland/Downtown
Responded 8 Sept 2020
Thank you for taking the time to review our property, we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 11 days here with my partner. Off the bat, the lobby and front desk staff are very professional. The space is spotless. The room was similarly tidy, but did not live up to some of its promises. We paid for a room advertised as having a view of either the river or the west hills of Portland. What we got was a view of condos and passing trains across the street. The room was nice to look at, but more than a little crowded with the kitchen island and huge entertainment center. Bed was comfortable, but pillows were lumpy and worn out.
Most of this is minor, so I wasn't unhappy with the stay as a whole. The location is great. Close to the riverfront, with a streetcar stop right outside, and less than a mile away from the park blocks. People visiting Portland should expect to use transit, so having a stop so close is a nice bonus.
COVID precautions were very strictly followed by staff, but there was still the issue of some guests ignoring those rules, no matter how clearly posted the signs are. Because of that, and because of the rising cases nationwide, I didn't feel great about the pool and fitness center being open. While I mostly felt safe during my stay, there was more than one occasion where I passed by other guests in narrow halls or elevators who refused to keep their masks on. I understand this is very difficult for the staff to enforce, but it is still a concern.
Most of this is minor, so I wasn't unhappy with the stay as a whole. The location is great. Close to the riverfront, with a streetcar stop right outside, and less than a mile away from the park blocks. People visiting Portland should expect to use transit, so having a stop so close is a nice bonus.
COVID precautions were very strictly followed by staff, but there was still the issue of some guests ignoring those rules, no matter how clearly posted the signs are. Because of that, and because of the rising cases nationwide, I didn't feel great about the pool and fitness center being open. While I mostly felt safe during my stay, there was more than one occasion where I passed by other guests in narrow halls or elevators who refused to keep their masks on. I understand this is very difficult for the staff to enforce, but it is still a concern.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived, we went to check in and were informed there was a $59/day fee to park. I was shocked as I thought I'd read when booking that parking was included in the price (I chose this over an AirBnB because the cost was comparable... not with the parking added in though!) I asked if there were more affordable options, and was told the nearest garage was $17 each time you left and came back and that it wasn't under security and was frequently vandalized. So, NO. There really wasn't.
Everything in the room was nice and clean, except you can tell it needed a DEEP clean. There was a stain (maybe old gum?) in the carpet, and the grout in the bathroom needed a good bleaching. Also the previous guest's dishes were left in the dishwasher (cleaned, but still).
The breakfast was okay. If you're coming from the east coast, it's basically lunch. They only serve from 7a-10a (which is 10a-1p EST). But you're not missing much. Powdered scrambled eggs, reheat and go sausage links OR bacon (not both) and ONE sweet bread (pancake one day, waffle another, french toast another). Some precut-premixed fruits, breads, and assorted cereals.
The pool was refreshing and clean. The staff were friendly, and the valet folks were fantastic.
Everything in the room was nice and clean, except you can tell it needed a DEEP clean. There was a stain (maybe old gum?) in the carpet, and the grout in the bathroom needed a good bleaching. Also the previous guest's dishes were left in the dishwasher (cleaned, but still).
The breakfast was okay. If you're coming from the east coast, it's basically lunch. They only serve from 7a-10a (which is 10a-1p EST). But you're not missing much. Powdered scrambled eggs, reheat and go sausage links OR bacon (not both) and ONE sweet bread (pancake one day, waffle another, french toast another). Some precut-premixed fruits, breads, and assorted cereals.
The pool was refreshing and clean. The staff were friendly, and the valet folks were fantastic.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was very quiet. We were given a room on the 6th floor. We could see the river, but it was a very industrial view. Due to restrictions, many things were closed or restricted to taking back to the room. Not well noted that if you want valet to park your car and you can do without the “in and out” luxury, the cost is $25 instead of upwards $43.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Hyatt House Portland/Downtown
Responded 21 Jul 2021
Thank you for taking your time to leave this review, we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a corner suite with a living room, full kitchen including full sized refrigerator, ceramic range, pots pan dishes and silverware, king size bed, electric window shades, and walk in shower. On top of that, the breakfast buffet was terrific with made to order omelettes, French toast etc. even the restaurant was excellent for dinner.
They did stayovers late. I simply told the front desk after this happened once that I needed our room cleaned now (at 10 am) and it was done. Had to do it each day. Also saw the housekeeper and told her.
"If you're budget minded, you can self park at Douglas Parking Garage. Outside lobby door, cross st & walk to right, 1 blk, $24ish max daily"Read full review
"DON'T BRING A CAR IT IS EXPENSIVE TO PARK IT. PUBLIC TRANSPORTATION IS VERY CONVENIENT AND RIGHT ON THE FRONT DOOR OF THE HYATT!"Read full review
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PRICE RANGE
RM 654 - RM 724 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
203
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Frequently Asked Questions about Hyatt House Portland/Downtown
Which popular attractions are close to Hyatt House Portland/Downtown?
Nearby attractions include Tilikum Crossing (0.04 km), South Waterfront Park (0.2 km), and Thirst Wine Bar and Shop (0.3 km).
What are some of the property amenities at Hyatt House Portland/Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt House Portland/Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt House Portland/Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt House Portland/Downtown?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hyatt House Portland/Downtown?
Conveniently located restaurants include King Tide Fish & Shell, McCormick & Schmick's Seafood & Steaks, and Little River Cafe.
Are there opportunities to exercise at Hyatt House Portland/Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt House Portland/Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt House Portland/Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt House Portland/Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.