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Benson Hotel

Expedia.comUS$162*
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#17 of 140 Hotels in Portland
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Benson Hotel
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2,031 Reviews from our TripAdvisor Community

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Showing 1,993: English reviews
Seattle, Washington
Reviewed 7 November 2015

Stayed at this hotel for a single, mid-week stay for an industry conference. I have mixed feelings about this property. The lobby, open spaces, meeting rooms and dining areas are beautifully restored. My interaction with the staff was all pleasant. The restaurant was quite small, but the food was good and the prices were below what I was expecting. The...

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Helpful?
Thank Alisha H
seattle
Reviewed 5 November 2015

we had the pleasure to stay in the Grand Penthouse and it was amazing. Views of the city, luxury at its finest and a piano and fireplace in the room made it so magical. We stay here every time we come to Portland and we always enjoy our stay.

Review collected in partnership with Coast Hotels
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Thank latzer206
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to provide us feedback on your stay with us. Our Grand Suite is a remarkably elegant room in which to stay and we are happy to hear you got the pleasure of enjoying the view and luxury. We look forward to your return visits!

Seattle, Wa
Reviewed 4 November 2015 via mobile

The Benson Hotel is a Portland classic and has a long history, but therein lies one of its challenges. The rooms are dated and the condition is underwhelming. This was my first stay and I was certainly expecting more. The competition for upper end hotels has really increased and unfortunately the Benson has not kept pace.

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Thank King06
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to provide feedback on your stay with us. Our hotel is a Portland landmark and we are pleased to announce that in 2016 we will be undergoing a renovation and believe you will be pleased with the results! We apologize your stay was not as expected, but do hope to have you as a...

Seattle
Reviewed 3 November 2015

Because the reviews were so thoroughly mixed on this hotel, I needed more info prior to booking. I called the direct number and was connected to Linda, the reservations manager. She was brilliant; addressing each of my concerns clearly and without defensiveness. She even arranged a special cleaning sequence because I am allergic to smoke and sensitive to chemicals/fragrances and...

Review collected in partnership with Coast Hotels
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Thank nfseattle
Ron G, Manager at Benson Hotel, responded to this review

Thank you for providing feedback of your stay with us here at The Benson. We strive to create the best customer experience and will always try to provide great accommodations for our guests. We are pleased to hear you enjoyed your spacious, clean and quiet room. We apologize for our valet staff not fully accommodating you upon arrival. We have...

Portland, Oregon
Reviewed 3 November 2015

Our check-in experience and overall front-desk could have been warmer; however, when I ordered the delicious salmon and bagel breakfast from room service, the experience was remedied by courteous and pleasant delivery. The hotel, although showing a well worn existence, is endearing, and although at times a little spooky, the public areas are beautiful. My room was small yet cozy,...

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1Thank IMJetlagged
Ron G, Manager at Benson Hotel, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us here at The Benson. We take great pride in our polite and friendly staff, and apologize you did not experience this initially during check-in. It is excellent our courteous staff was redeemed with our delicious room service. Some of the hotel rooms can run...

Olympia
Reviewed 2 November 2015

This hotel has an amazing historical atmosphere. You feel like you're stepping back in time. You can tell that time has been spent to restore it's charm and keep the amenities up to date. The room wasn't super big, but it was perfectly comfortable. And, we didn't go to Portland to hang out in our room. More important than the...

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Helpful?
Thank Sandra V
Ron G, Manager at Benson Hotel, responded to this review

Hi Sandra! Thank you for taking the time to leave such a detail and thoughtful review on your most recent stay with us here at The Benson. Creating the best customer experience is our number one priority and we are thrilled the courteous staff and hotel bar service did not go unnoticed. As far as the pumpkin carving contest, we...

Vienna, Virginia
Reviewed 29 October 2015

This is a great hotel, it has old style charm and feel plus it's in a great location. If charm and chatacter is what you're looking for, then this is your hotel. If new, modern and sleek is what you're looking, then this might not be your hotel. The staff is great and very professional, the foyer is grand and...

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Thank Madhawk
Branford
Reviewed 29 October 2015

A must stay in Portland. Close to Powell Books and numerous other sights. A warm and wonderful staff. The Palms,is a dining experience. One that you will enjoy. The Benson is also located to the "Saturday Market". A double deck bus tour is also available.

Review collected in partnership with Coast Hotels
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Thank S2715SLmichaelb
Reviewed 28 October 2015 via mobile

This is no matter how many stars or diamonds it is given for political reasons a spectacular establishment. It wreaks elegance, class and beauty. The interior is as nice as any big city grand hotel and the rooms are beautiful. It is in the heart of the city and offers all the amenities including a 3-star quality steakhouse, El Gaucho....

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Helpful?
Thank Richard C
Ron G, Manager at Benson Hotel, responded to this review

Hi Richard, thank you for taking the time to review your most recent stay with us here at The Benson! We are thrilled to hear your stay was 5 star worthy. We are happy the convenient location of the hotel, decor and dining were some amenities that you enjoyed. We look forward to your return visit!

Chandler, Arizona, United States
Reviewed 26 October 2015

I just completed another great stay at the benson hotel in downtown portland. while i was in and then back out of town quickly, this hotel offers a very comfortable stay and is very conveniently located. the people at the benson a quick walk to my favorite restaurant, andina in the pearl makes the trip memorable.

Review collected in partnership with Coast Hotels
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Thank jdm_ch_az

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: RM812 - RM1,641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
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Hotel Style:
#8 Business Hotel in Portland
#9 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
24 questions
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2 months ago
Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
2 months ago

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Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms ending in 33 have great view of Downtown Portland up Broadway. ”
P6181ALsuzannem, 27 May 2017 | Read review
“Perhaps a full height mirror somewhere would be helpful to some people”
W9617FSjohnh, 25 May 2017 | Read review
“The mattress is heavenly.”
wendycO5342IC, 22 May 2017 | Read review
“This hotel is very much to my taste. I like beautiful old furnishings and rooms, everything was clean, the bathroom was compact but very nicely appointed and fun to use (good shower). You could walk to many interesting spots -- Powell's City of Books, a cool sculpture of what may have been an elephant, the Columbia River and its parks. Many good restaurants nearby, including Mother's Bistro. The light rail line is a block or two away, i.e., convenient. Although I had a view of air vents, I didn't mind it because there was no noise (industrial view, but quiet, and I care more about quiet). The bed was very comfortable, the service great, the food they served was excellent and the waiters helpful and unobtrusive. I asked for directions a couple of times at the front desk, and they were helpful on that. The windows opened! a rare find and much appreciated. I really enjoyed staying here.”
694jeanettem, 19 May 2017 | Read review
“Only thing I would have liked better would be if they gave me a room in the "old" portion.”
ge0rgelaurie, 18 May 2017 | Read review
5 of 5
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US$162* /night
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Prices are for 1 room, 2 adults
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