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Benson Hotel

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#19 of 138 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Benson Hotel
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1,960 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
North Vancouver, Canada
Reviewed 11 September 2015

First time here, beautiful grand hotel. Still has original Italian Marble floors and staircase, exquisite Austrian crystal chandeliers, and rare, now extinct, Circassian Walnut lobby walls and pillars from Imperial Russia. (Got this info from a history hand-out sheet from a friendly staff-member, in response to all my questions). Although this hotel is over one hundred years old, this is...

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1Thank Rosemarie98
Reviewed 10 September 2015

Beautiful hotel. Wonderful service. Somethings old hotels are just that; "old" That is not the case with this one. The lobby has wonderful woodwork and stained glass windows. Our room was very large and comfortable. Small bathroom, but adequate. One of the surprises was the affordable breakfast. Enjoyable stay in the heart of the city.

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1Thank Ellen H
Ron G, General Manager at Benson Hotel, responded to this review

We are pleased to learn that you enjoyed a 5-star experience at The Benson. We strive to ensure that guests are well taken care of from the moment they check-in to the moment they check out. We are glad to see that it shows! We hope that you will stay with us again soon.

Seattle, Washington
Reviewed 9 September 2015

Stayed at the Benson several times before and have always been satisfied. This time however we stayed on the 9th floor (919) and the street noise was loud with people shouting half of the night and the bathroom has seen better days. The tub was peeling and the grout in the tub tile and bathroom floor tile was dirty. A...

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2Thank zzzster
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for providing feedback from your recent stay at The Benson. We apologize that your most recent stay failed to meet your expectations. Your comments are important to us and we are excited to announce that we have renovations in the works. We are glad to see that this did not impede on your overall feelings about our hotel....

Sydney, Australia
Reviewed 9 September 2015

We picked this hotel based on location and price, and was really pleasantly surprised at the doorman dressed to the nines to welcome us in. Then the lobby looks like it hasn't changed in 50 years, in a good way. It's so old school and beautiful. The rooms themselves are still circa 1920, but enough modernity to get by. Bargain...

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Thank diceslider
Ron G, General Manager at Benson Hotel, responded to this review

We appreciate that you took the time to write a review of your recent stay at The Benson. We are pleased to learn that you found our historic décor both beautiful and functional. It is also great to see that you had a fun time having a drink at The Palm Court. We hope to have you back again soon.

Greystones, Ireland
Reviewed 9 September 2015 via mobile

I really liked The Benson. Lovely big bed. Lovely touches in bathroom such cotton balls, q tips, ice bucket and glasses without having to ask. We had a great 3 days in Portland. Food in The Palm Court was really nice. They even have a pianist and singer there in the evenings! Only slight negative is that our room was...

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Thank Katie K
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to write a review. We are glad that you found your accommodations lovely and our service excellent. We hope to see you again at The Benson.

Hemingford
Reviewed 8 September 2015

Elegant, friendly, clean, and comfortable, The Benson is home base for me when I travel to Portland. It is within walking distance of many of Portland's iconic downtown attractions, as well as Union Station, the TriMet Rail and Portland Street Car, making it easy to get wherever I want to go.

Review collected in partnership with Coast Hotels
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Thank 502aprilec
Ron G, General Manager at Benson Hotel, responded to this review

We are glad that you took the time to share your recent 5-star experience at The Benson. It is great to receive such positive feedback about our property and our excellent staff. We look forward to having you back for your next visit to Portland.

Fruitvale
Reviewed 8 September 2015

We stayed at the Benson for 1 night, the Staff were amazing! Had drinks at the bar, the bartender was awesome, he was chatty and made our drinks to perfection. The rooms were spacious and comfortable. We were close to all the breweries my husband wanted to visit, and close to all the shopping I wanted to do. We will...

Review collected in partnership with Coast Hotels
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Thank Heather M
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your recent 5-star review. We are pleased to see that you found our staff amazing and that you enjoyed our spacious guest rooms. At The Benson, guest experience is an utmost priority. It’s great to see that it shows.

Minneapolis, Minnesota
Reviewed 7 September 2015

Overall experience was excellent. The hotel is situated in the heart of downtown, walking distance from most sites. The building has a lot of character, which is a nice change from the chain hotels. The room was clean, spacious (other than the bathroom), and comfortable. The staff and service were excellent. Would definitely recommend this hotel and would likely stay...

Review collected in partnership with Coast Hotels
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Thank scpretzel
Ron G, General Manager at Benson Hotel, responded to this review

We are pleased to learn that our central location, comfortable guest rooms, and excellent service earned us your 5-star review. We appreciate your recommendation to future travelers. We hope to see you back again soon at The Benson.

Seattle, Washington
Reviewed 7 September 2015

The lobby and common areas of the Benson Hotel are lovely and reminiscent of the year the hotel was built, which I believe was 1912. Our Queen room was super tiny, reflective of hotel rooms in Europe, but it had a nice armchair, small desk and chair, and a super comfy bed. The toilet looked a little funky, as if...

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2Thank kpfamily
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to provide a review. We are pleased that you were impressed by our historic property and that you found your bed comfortable. We appreciate your feedback about your recent stay and will certainly share your sentiments with our team. We again would like to apologize for the unexpected alarm and are glad to learn...

London
Reviewed 6 September 2015

Stayed here for 1 night in late July. Valet parking was very efficient in taking and in he morning having the car ready for us. Check in was quick and staff were very pleasant. Room was large, bed was comfortable, bathroom was a little tired and shower not the most powerful in the world. Staff very helpful in suggestions for...

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Helpful?
Thank John L
Ron G, General Manager at Benson Hotel, responded to this review

We are pleased to see that you found our staff helpful and your room spacious. Our team prides themselves on being Portland experts and we are glad to see that their suggestions contributed to a fun visit. Thank you for sharing a review.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: RM819 - RM1,616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
22 questions
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5 days ago
Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
Domme, France
1 month ago

See all questions (22)

Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were able to upgrade to King Jr. Suite providing Couch & Coffee Table along with "bar" space making it a great room for two couples to have pre-event drinks.”
 of 5 bubbles robinhJ8884NM, 20 Mar 2017 | Read review
“.beautiful and comfortable with great view. ”
 of 5 bubbles 998clintons, 13 Mar 2017 | Read review
“Stay away from the Presidential or Grand Suite as they are under the laundry room and you feel vibration from the equipment in the room”
 of 5 bubbles bb459, 9 Mar 2017 | Read review
“When checking in, ask for the type of mattress: Tempurpedic or Beauty Rest Black. Also, want a tub?, ask for it.”
 of 5 bubbles Randy-CynthiaD, 8 Mar 2017 | Read review
“Ask ahead if there will be workers above your room making noise until 2 am”
 of 5 bubbles hanumanb2015, 3 Mar 2017 | Read review
5 of 5