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Country Inn & Suites by Radisson, Portland International Airport, OR

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7025 NE Alderwood Rd, Portland, OR 97218-2833
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$159
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US$155
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Free cancellation until 22/08/22
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Traveller (88)
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Panoramas (10)
Room & Suite (182)
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A note from Country Inn & Suites by Radisson, Portland International Airport, OR
Updated 02/06/22

About

#34 of 159 hotels in Portland
Location
Cleanliness
Service
Value
At the Country Inn & Suites by Radisson, Portland International Airport, OR, our complimentary airport shuttle and dedicated staff provide a warm welcome to the Pacific Northwest. Just one mile from Portland International Airport (PDX), our recently renovated hotel is convenient to attractions like Portland Japanese Garden and Lan Su Chinese Garden, government agencies like the Oregon National Guard Base and corporations like Boeing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Vending machine
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish

Location

Full view
40Car recommended
Grade: 40 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
1681Reviews27Q+A100Room tips
Traveller rating
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jmshelton112 wrote a review 12 Aug
1 contribution
Clean and friendly hotel with easy access to the airport. Rooms were cold and beds were comfortable. Easy access to amenities as needed. Resteraunt was busy and the food was good. We enjoyed our stay.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bpm858 wrote a review 6 Aug
1 contribution
I wanted a hotel near the airport for an early morning flight. This met all of my needs. It was clean, comfortable, good food at restaurant, used the pool and watched a movie on the room TV. Checkout was easy and made it to PDX in plenty of time for my flight....no stress!
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Date of stay: August 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Richard A, Other at Country Inn & Suites by Radisson, Portland International Airport, OR
Responded 4 days ago
Thank you for taking the time to post a review. We are glad to hear that you had an amazing stay with us and you enjoyed our convenient location. Premium accommodation, exceptional service and ultimate dining experience are one of the three things that we always make sure to be of top quality and we are thrilled to know that we were able to exceed your expectations. We greatly value your feedback and it will be shared with our team. We hope to see you again when your travels bring you back to Portland.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
s0nya97 wrote a review 2 Aug
Fort Worth, Texas1 contribution
Friendly staff and clean facilities. They catered to the needs of those traveling through Portland's airport, with airport shuttles, 24/7 coffee in the lobby, and to-go breakfast options.It is near the airport, thus convenient for early morning departure or late night arrival.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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toff381023 wrote a review 2 Aug
1 contribution
All staff incredibly helpful. Room clean and quiet. Going organic on breakfast with whole grain non additive options would be of benefit to all. Getting a shuttle to and from the airport at the early hour of 4:30 was a snap.
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Date of stay: July 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Jen B. wrote a review 1 Aug
1 contribution
Stayed here for one night with my family in transit back to our home state after vacationing in Oregon. Price was reasonable. Stay was good. After arriving back home, realized the hotel's restaurant double charged us for drinks we had the night we stayed there. A simple issue that could've been resolved easily. Unfortunately, one attempt to have a manager call me to settle the issue went nowhere. So one morning I called the front desk. It rang, and rang, and rang. Hung up and tried again. Rang and rang and rang and then finally someone picked up and said "Country Inn and Suites please hold." No opportunity to say a word. Didn't get a name. They return to the call and say "How can I help you?" I proceed to state my issue and need to speak with a manager when I was interrupted with "Oh, someone is here at the front, you're going to have to hold." Ok...I hold. Person comes back on and says "Country Inn & Suites?" Clearly, this person is having a day. I say please direct me to a manager because I learned that my issue isn't something that you or anyone else can assist me with. The conversation then escalates to me stating that I felt they were being rude to me by brushing me off and not intently listening to my concern. They then demean me and say I was being rude, that their busy in the front, they have three other people waiting. I just say "Wow." They then say "Oh, wow! Wow! You know what F---K Y--, B----h!" but doesn't hang up, just leaves the phone off the hook. I could hear them complaining to me to another person. They were clearly upset that they had to do their job and assist a customer that already paid to stay there and had no issues with the hotel until this moment. Fast forward to over a week...I had to deal with Radisson's main office to make this right. Apparently the hotel hasn't even responded to Radisson's case number. They don't care! How does a hotel get away with calling a customer a derogatory term and swear at them? Pretty sure this wasn't the first time this has happened, nor will it be the last if the person is still working there. Beware, this hotel has no control of how its staff behaves or how it handles stress under pressure. Sad that I had to be at the tail end of someone's clear anger management problem. Go elsewhere if you want to be treated with respect before, during and after your stay!
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Melanie Molina, Other at Country Inn & Suites by Radisson, Portland International Airport, OR
Responded 1 week ago
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the concern you had with the overcharge in the restaurant and the level of service that you received from the staff at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nv764006 wrote a review Jul 2022
Fresno, California1 contribution
If this is close to your venue or departure, it’s a great place to stay. Late checkin was available and the pool stayed open late to accommodate all guests who can’t help but arrive late. Flight delays are not a fault of guests and they were very understanding of that.
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Date of stay: July 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Rabidpuppy wrote a review Jul 2022
Hong Kong, China19 contributions93 helpful votes
This hotel is as one would expect for the price and location. It’s two to three stars - in terms of the facilities, there were no surprises either good or bad. What was bad, is that I was overcharged for my room. When I checked in, I was told there would be a $60 hold on my room which would be removed after I checked out if I didn’t damage the room or incur unpaid charges. I thought nothing of this as all hotels do it. However, all other hotels really do reverse the charge upon checkout. The Portland Country Inn and Suites did not. I checked out, didn’t damage the room and owed the hotel no money. However, the $60 charge is still on my card 5 days later. I emailed the hotel’s general manager, but did not get a response. I contacted Radisson America and they are currently looking into this matter. I am assuming that the charge will be reversed at some point, but who knows? What I do know is that I was over charged and that no one likes to have to chase a hotel to get repaid. Check you credit card statement if you stayed here to make sure you don’t get overcharged like I did.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Melanie Molina, Other at Country Inn & Suites by Radisson, Portland International Airport, OR
Responded 8 Jul 2022
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the concern you had with the incidental deposit charge at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue wrote a review Jun 2022
Hampshire, United Kingdom8 contributions5 helpful votes
Bar staff in restaurant SO loud, food mediocre at best. No bath mat, tub dangerously slippery. Noisy people upstairs. Complained. Breakfast not worth bothering with. Reception staff didn't care. Definitely would not recommend it use this hotel again.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chester Pombo, Other at Country Inn & Suites by Radisson, Portland International Airport, OR
Responded 28 Jun 2022
Thank you for posting a review. It saddened us to hear that your stay was less than satisfying due to the food, availability of bath tub, condition of the tub and the service you received from the hotel staff at that time. Providing our guests with a comfortable and enjoyable experience is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvement of our services. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kylie2709 wrote a review Jun 2022
1 contribution
We had 2 families of 4 with children under 3. The mid morning staff at check in were u professional and did not know their rooms, we booked for a king suite w, extra room with a pull out couch (which we did NOT get). When we went to speak the the front desk they told quote said "idk what to tell you" and were not trying in anyway to help. They told us the manager would be in the next day to help, of course the manager was not. They did not even bother to accommodate and or discount our stay. I would not recommend this place.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chester Pombo, Other at Country Inn & Suites by Radisson, Portland International Airport, OR
Responded 22 Jun 2022
Thank you for posting a review. We are saddened to hear that we fell short of your expectations due to the availability of the room and the service you received from the hotel staff at that time. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mgrant806880 wrote a review Jun 2022
1 contribution
I am very happy with my stay here at the country inn and suites, I appreciate the hotel that is reasonably priced clean and friendly and that’s exactly what this stay was for me! I would definitely stay here again!
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$167 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, portland airport hotel portland, country inn and suites by carlson, portland airport, country inn portland airport, country inn suites portland oregon, portland country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Portland Airport
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
153
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Frequently Asked Questions about Country Inn & Suites by Radisson, Portland International Airport, OR
Which popular attractions are close to Country Inn & Suites by Radisson, Portland International Airport, OR?
Nearby attractions include daddies board shop (1.0 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Portland International Airport, OR?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Country Inn & Suites by Radisson, Portland International Airport, OR?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Portland International Airport, OR?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Country Inn & Suites by Radisson, Portland International Airport, OR?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Portland International Airport, OR?
Conveniently located restaurants include Lakeside Bar & Grill, Columbia Grill & Bar, and Brenner's Restaurant.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Portland International Airport, OR?
Yes, guests have access to a fitness centre during their stay.
Does Country Inn & Suites by Radisson, Portland International Airport, OR have airport transportation?
Yes, Country Inn & Suites by Radisson, Portland International Airport, OR offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Country Inn & Suites by Radisson, Portland International Airport, OR?
Yes, dry cleaning and laundry service are offered to guests.
Does Country Inn & Suites by Radisson, Portland International Airport, OR offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Portland International Airport, OR?
The staff speaks multiple languages, including English and Spanish.