We were there for a conference, which meant that we did not spend a huge amount of time in our room, but at the same time, the comfort of the room mattered a lot. The Duniway was a great choice for this. The bed was comfortable, the machine that made either espresso or flat black made very good coffee, the desk was large and well lit, and the desk chair comfortable. The sitting area was a nice place to relax and look out the window while relaxing with a glass of wine later in the evening. The bathroom was well designed and had plenty of space. We did not need the umbrella provided in the room, but on other occasions it would be welcome. Everything was very clean, and if we needed more coffee pods, kleenex, etc., they arrived promptly, so not automatically having every-day room refreshing was fine (and we could have requested it, but did not need it). The patio was a lovely place to get outside and sit with colleagues before going to dinner. We had dinner twice at Mayrose, in the hotel, and were impressed both times. The service and the food were very high quality and the menu carefully chosen to take advantage of local produce, seafood, etc. Oyster lovers were especially chuffed. The public areas were also very clean, and the elevators fast. We never waited more than a minute or two, even from the top floor. The staff were uniformly helpful and cheerful - a special shout out to John.…
This was my first trip after eighteen months in isolation and lock down. I couldn't wait to get out of town. The Duniway in Portland turned out to be a great choice. I had a room on the 19th floor that was clean and comfortable. Everyone working in the hotel was welcoming and courteous. I stayed for four nights and couldn't have asked for much more while the lockdown rules are still in effect. I now want to go back when this is all over to see just how much better it will be when the restaurant is open and room service is back.
Beautiful, hip hotel with nice amenities (indoor pool, peloton bike), great bar and friendly staff. I was here on business but would choose to come here again on personal travel. The room was beautifully done.
Duniway is a very classy accommodating hotel. Really nice lounge/bar/restaurant, rooms were clean, quiet, temp control worked well. Offered every other day room service. Staff in touch via text to assure all things going well with the stay. Highly recommend the stay!
This is a great hotel, located in downtown Portland. The hotel staff were very friendly and accommodating at check-in. The hotel is well laid out, with a full bar and restaurant located in the lobby area. The rooms are very clean and spacious. The rooms have the largest TV I’ve ever seen in a hotel room. Overall, this was an outstanding hotel stay.
We booked two nights at The Duniway through Amex Fine Hotels and Resorts for a quick weekend break to Portland in March. We had an expectation of a certain level of quality given previous Amex FHR stays, and this hotel failed on every count. Buyer beware if you're a Platinum or Centurion cardholder thinking about this place (and there are very few FHR properties in Portland, so options are limited). On arrival: No bell staff and no valet. We parked in a 10min unload space, grabbed our luggage and went inside to get parking directions. Front desk told us to loop the one-way system and valet at The Hilton a block away. There is *no* valet service at The Duniway. The room: Small and dingy. Cheap toiletries and thin towels. The weirdest thing was that they don't provide either a Do Not Disturb sign or any kind of laundry bag in the room. On checkout, front desk told us guests don't get these items *unless requested*. Perhaps they think they don't need to provide Do Not Disturb signs because any housekeeping is also by request only. Granted, some places are doing better than others at getting back from COVID, but failing to even put a plastic door tab or a 10cent laundry bag in guest rooms is a new level of cheap. Food and drink: No room service at all when we stayed. The breakfast staff were ridiculously overworked - on a Sunday morning they needed at least another two servers and bussers to prevent meltdown. Insufficient time to clean after each diner = tabletops were sticky. Not the fault of servers, but a resource issue. Food was OK. Bar appeared closed in the evening when we got back from dinner Friday around 10.30pm. Security: There was no guest key requirement to use the elevator. We didn't see any security staff the whole time we were there, even when returning late at night. They may have been elsewhere on the property, but it appeared no-one was monitoring who was entering the hotel close to midnight. All FoH services appeared to be the job of a single guy on reception. Bear the minimal staffing in mind if security and safety are important to you. Overall: This place shouldn't be anywhere near the Amex Fine Hotels list. We had an equally rough stay at Hotel 1000 in Seattle recently (also Hilton owned) and one must ponder whether Hilton are cost-cutting so drastically at a corporate level that properties like this don't even offer the basics expected from a supposedly high-end hotel. On the plus side, we had a very good dinner at The Nines Hotel in Portland during our visit. That hotel appeared to be providing all the services associated with a luxury hotel (even valet-ing restaurant guests). We'll stay there instead of The Duniway next time.…
Several family and friends stayed at this hotel for my son's wedding. It was an overall great experience. Staff was super friendly facility was very clean and updated. Location within the city was very convenient
Was surprised, given the location but as it turned out, the stay was comfortable, nice staff, clean room, nice location - definitely will revisit. Thanks to all the staff. Appreciate it and hope to see you all soon again.
The lobby area is nice. It looks newer and trendy. It’s not a huge hotel and the lobby isn’t giant. The front desk staff was very nice. The rooms also appear new and are nice. The view was decent. I’d try for a room that is up higher. There is a cool area on the roof near the pool. Overall a nice hotel.
The Hotel stay was good, quality was good, but the shower and amenities were not up to par. Our glass sliding door was not closing well so we used a towel to keep it from opening. Also, the complimentary shampoo were so tiny, we needed two bottles just for one person to use! But the BEST PART OF THE STAY was, believe it or not, the restaurant! Breakfast there was PERFECTION!! Great unique selections! One morning I had the Banh Mi breakfast sandwich, another morning I had the sourdough breakfast sandwich! And the granola bowl was so yummy! They’re not shy about portion size! My husband and I agree the restaurant was one of the best ones on our wedding weekend! THE piece de resistance was our server (and now friend) Nora! She was BEYOND AMAZING!!!!! Our first impression of her was just everything you want in a server! Especially when we both woke up on our first morning tired and exhausted from traveling! She made an impression on us that set the tone for the rest of our vacation! She also was one of the main reasons why we want to move to the West Coast. She was so warm and friendly, anticipated our needs, and just made sure we had a great morning breakfast experience! Every morning my husband and I looked forward to seeing her and having her be our server! For three consecutive days we wanted to eat at the restaurant for breakfast and have her as our server! We loved her so much, I wanted to stay in close touch with her so that when we move, we would have a dear friend to visit! So I gave her my info and told her to keep in touch! That’s how amazing she was! I can’t stop singing but the fourth day that she was not there, we had an amazing server name Jerry! He was amazing, too! Very engaging and did a great job serving us! Please recognize these two employees for just being such an amazing asset to the company and the restaurant in period they are the two reasons why we want to come back again to the Duniway Hotel!…