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Sentinel

TravelocityUS$195*
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#7 of 139 Hotels in Portland
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sentinel
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1,343 Reviews from our TripAdvisor Community

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Showing 1,329: English reviews
mesa, az
Reviewed 8 September 2016 via mobile

We stayed 2 nights in this lovely hotel. Our room on the 6th floor was comfortable and we loved the pillow service because we both hate oversized fluffy pillows. It was so nice,to have a choice. The staff was incredibly nice and very helpful everytime we asked. Loved the connecting Starbucks and Jakes for dinner. The best thing was the...

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Helpful?
Thank mdmills
Tessa P, Manager at Sentinel, responded to this review

Thank you so much for your review. It sounds like you two had the best time. I agree that the Room at the End of the Hall is the perfect place to grab a snack and get a little work done. Bonus points for getting to sleep in too! We look forward to your next visit.

Crewe
Reviewed 7 September 2016

We really enjoyed our stay in the SENTINEL. It is a great Base for exploring Portland. Food in Jakes was really tasty. Our room felt a little cramped for an upscale hotel and lacked comfort. The staff gave us great tips to introduce us to Portland

Review collected in partnership with this hotel
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Helpful?
Thank adrianw388
Tessa P, Manager at Sentinel, responded to this review

Thank you for taking the time to write a review. I am happy to hear that you enjoyed Portland and your stay at the Sentinel. I look forward to sharing your comments with our team.

West Sacramento
Reviewed 7 September 2016

My husband stayed at the Sentinal last year and had nothing but rave reviews, so I took his advice and selected this hotel for a recent girls getaway. The property is gorgeous. Love the decor and style, and the beds were so comfortable. There's even a pillow menu. Starbucks is right down stairs, and the hotel is walking distance from...

Review collected in partnership with this hotel
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Helpful?
Thank SactoCalvin
Tessa P, Manager at Sentinel, responded to this review

Thank you for taking the time to write a review. I am so sorry about the alarms that sounded during your stay. I assure you that this is not a common occurrence at Sentinel. I am glad to hear that our team was able to take care of you prior to your departure. We do hope that you will be...

Washington DC, District of Columbia
Reviewed 6 September 2016

Two false fire alarms! 1:40 am and 2:30 am. No staff around to help and no explanations given. I made a mistake checking 2 ppl for my room. Explained to front desk and was basically told "tough"!!!!!!

Review collected in partnership with this hotel
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Helpful?
Thank Yvonne H
Tessa P, Manager at Sentinel, responded to this review

Thank you for taking the time to write a review. I am so sorry about the false alarms you experienced during your visit. I assure you that this is not a regular occurrence at our hotel. That being said our employees that were on property worked closely with the fire department to resolve the alarm as quickly as possible. I...

Los Angeles, California
Reviewed 6 September 2016

First time EVER in Oregon- visiting due to Son attending University. Completely unknown to me begin from this point. Spent HOURS shifting through all the Hotels rated 4+....you all know how that feels and your DIGGING through give it greater time and consideration. This place honestly hits most points- walking around PORTLAND tell you this will full truth. Best LOCATION...

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Helpful?
Thank worktoomuch8
Tessa P, Manager at Sentinel, responded to this review

Thank you so much for your review. I am truly sorry for the alarms that went off during your stay. I assure you that this is not a common occurrence at our hotel. I am relieved to hear that you enjoyed the hotel and our staff regardless. I will be sure to pass along your comments to the front desk...

Beaverton
Reviewed 6 September 2016

Fantastic people work to make your stay all that you would expect. While the sales sites may have a good nightly rate, going to the actual website will give you specials that just may make the other rates pale in comparison. Great location and the rooms were very clean and inviting.

Review collected in partnership with this hotel
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Helpful?
Thank 617leanne
Tessa P, Manager at Sentinel, responded to this review

Thank you for your review. You are correct in stating that our hotel's site does offer our best rates and specials. I am so happy to hear that you enjoyed your stay. See you next time!

Fairbanks, Alaska, United States
Reviewed 6 September 2016

The hotel front desk staff were very nice as well as the valet parking staff, however, valet parking is over $40 a night. We chose to return our rental car and not deal with it. The coffee in the room is very bad. Plastic stir sticks and coffee mate are not what you'd expect in a hotel of this type....

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Helpful?
Thank Molli S
Tessa P, Manager at Sentinel, responded to this review

Thank you for taking the time to provide feedback. We are always looking for ways to improve our guest experience and we will be sure to follow up on many of the items you mention in your review. I am happy to hear that our employees did provide great service during your stay. We are lucky to have some of...

Calgary
Reviewed 6 September 2016

I'll get right to the point...if you're looking for a classy, centrally located, well-appointed hotel, with all the amenities and a first class professional staff, look no further, this is it. While Vintage had been recommended to me by local friends, neither my wife, nor I, are particularly keen oenophiles, so the wine theme didn't grab me, but Sentinel looked...

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Helpful?
Thank Charles P
Tessa P, Manager at Sentinel, responded to this review

What a review! Thank you so much. We are thrilled to hear that you enjoyed each and every element of Sentinel. We look forward to seeing you next time!

Marietta, Georgia
Reviewed 5 September 2016

I would highly recommend the Sentinel for anyone visiting Portland. The rooms are spacious, with an updated decor. The staff is friendly and service oriented. The concierge helped us arrange tours, even before we actually got to Portland. We had a hot water problem(no hot water) one morning of our stay, so they gave us a free night. I enjoyed...

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Helpful?
Thank 44pattig
Tessa P, Manager at Sentinel, responded to this review

Thank you for your kind review. I am happy to hear that you enjoyed your stay despite the technical issues you encountered. I will gladly pass along your comments to our team. We hope to see you again in the future.

Alta, Norway
Reviewed 5 September 2016

The staff was unfriendly and rude. Asked for room service that never arrived, when I called to enquire, I was told they took it to the wrong room and it was denied, so, I should call for a pizza. They should have recognized the mistake and offered to remake my food. At 7am the next morning, I was woke up...

Review collected in partnership with this hotel
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2Thank Rochelle B
Tessa P, Manager at Sentinel, responded to this review

Thank you for taking the time to write a review. I am sorry that despite our efforts during your stay we were not able to address your concerns to your satisfaction. It is my understanding you spoke with all of the managers present during you stay and each one made attempts to respond to your concerns. I apologize that these...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Sentinel

Address: 614 SW 11th Avenue, Portland, OR 97205-2624 (Formerly The Governor Hotel)
Region: United States > Oregon > Portland > Downtown
Price Range: RM1,051 - RM2,275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sentinel 4.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Governor Hotel Portland Oregon
Hotel Style:
#2 Family Hotel in Portland
#3 Romantic Hotel in Portland
#4 Business Hotel in Portland
#5 Luxury Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Sentinel staff and other travellers.
10 questions
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Questions? Get answers from Sentinel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balconies, ask about the construction!”
Bomb_bay, 19 May 2017 | Read review
“We loved the 6th floor terrace room. Another option would be a corner room.”
joanw881, 16 May 2017 | Read review
“Higher floors have better views”
Christopher_Lawr3nce, 11 May 2017 | Read review
“ask about room upgrades, all thermos are different”
RayN569, 4 May 2017 | Read review
“Ask for upgraded suite. They are very accommodating.”
933rohans, 14 Apr 2017 | Read review
5 of 5
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US$195* /night
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Prices are for 1 room, 2 adults
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