We expected a much better standard than we recieved, bearing in mind Best Western reputation . After checking in we were told house keeping was done every 5 days resulting in no bed linen change, no clean towels no trash removal we had to request replacement towels on three seperate occasions and were told to leave trash outside the room. We think because of our comments to reception the last night of our four night stay there was a full housekeeping service to our room . Additionally, we booked on the basis of an included hot buffet breakfast which turned out to be pre orepared eggs and 3 small sausage or biscuits and gravy. We put up with this for two days and chose to eat out the last two as the quality was substandard. Staff shortages we understand were probably the cause of most of the problems given the opportunity we would NOT do a repeat visit even though reception staff were friendly and tried to be as helpful as they could given difficult circumstances …
Checked into the Meadows for a business trip. Dorothy D at the front desk was super quick on check in and helpful on restaurants close by. The hotel was clean and no riff raff in the paring lot. With Covid protocols the place had added sanitizer and took the extra precautions.
Best Western is usually a reliable choice, and its PLUS locations are even better. Not so this time. The internet and cable TV were down all afternoon and evening. The shower valve was either of such poor quality or poorly installed that we didn't shower. Finally, breakfast was a partially-cracked open door with a service person handing out small bowls of pre-made greasy food by request. One bowl per per person. Nothing else.
The room was a good size and reasonably clean. It appeared to have been 95% remodeled not too long ago. The beds were hard as a rock, and we generally prefer firm. The breakfast lacked choices but was included in the room rate. The staff was friendly and helpful. The biggest issue was the location. There are hundreds of homeless people camped just off the hotel property in every direction. Several came through the property looking for cigarette butts and recycleable items.
The facility was nice people were friendly the room was clean showers were nice I’m a female truck driver I stay there tonight’s first night was with my points because I’m a platinum member a best Western second night wasn’t expecting to pay almost $200 for a room as a platinum member so I was kind of dissatisfied and that I don’t have that kind of money I work hard for my money other than that the food was great in the morning I miss the waffles I didn’t have waffles there and I love your waffles
bad experience one of the workers had a very bad attitude and threw breakfast at us and my children wanted to use the pool and they had it closed . the showers a small and the water pressure was very low
Front desk staff nice, breakfast server not very friendly and tossed our food at us across the counter. Food was not very good and we opted to eat breakfast elsewhere the second morning. No pool (even though website shows pictures and says there is one). Jacuzzi not working on our trip.
Loved the fact that room 220 doesn't have anyone below it. It made me less self conscious about our 3 year old running and jumping and being completely bat poop crazy. Robin at the front desk is exceptional, she really made the stay feel less like staying in a hotel and more like coming home after a long day of exploring.
Traveling for high school basketball and wanted something close to the highway for to and from gyms and its a good location but the area is filled with filth and many homeless individuals standing on almost every corner. Thankfully no one bothered us but it made us not want to stop anywhere near the hotel and drive to the closet town. Some individuals had propped door in back of hotel to try and get in. That made us nervous. The hotel is very nice and clean but could use some updated beds. Very firm.
My room was great. Bed was clean and comfortable. Bathroom clean and fully functional. Entire staff was nice and helpful. I would stay here again. food and businesses close by as is the highway. There are a couple restaurants as well as shopping near by also
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