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The Heathman Hotel

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Traveller (408)
Room & Suite (366)
Dining (23)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“french press”(96 reviews)
“symphony suite”(76 reviews)
“historic hotel”(60 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,309)
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2,289 results
Traveller rating
1,384
528
227
95
55
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1,384
528
227
95
55
Show reviews that mention
All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallmini barwonderful hotelheart of downtownthe location is perfectstreet noisecorner roompioneer squarevisit portlandthe pearlfew blocks
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1 - 5 of 2,289 reviews
Reviewed yesterday

I tried the Heathman again, as it was close to the event I was attending. The hotel is in the finishing phase of a remodel, something I think I should have been told when I reserved the room. Was checked into Room 909, clearly designed...More

Thank Duck1949
Response from darynw, General Manager at The Heathman HotelResponded today

Duck1949, Yes, we are excited to be in the finishing phase of the renovation. We will be discussing your comments as we constantly strive for improvement. Your business is important to us and would love to discuss this more, please feel free to call the...More

Reviewed 6 days ago

We had to go to Portland for a meeting, so I thought I'd splurge a little and get a suite at the Heathman. What they don't tell you at Expedia, or on the Heathman's website, is that the hotel is undergoing major construction. There's only...More

1  Thank Boris W
Response from darynw, General Manager at The Heathman HotelResponded today

BorisW, Thank you for staying with us and providing feedback. I would love to discuss your experience in more detail. Please email me at daniel.kahn@heathmanhotel.com

Reviewed 6 days ago

Arrive early and Miss congeniality at reception said we have a room ready but I have to charge you $50 for early check in. I should have cancelled our room stay then! We felt like we were taken advantage with misrepresentations of the hotel. The...More

Thank C S
Response from darynw, General Manager at The Heathman HotelResponded today

C S, Thank you for staying with us and sharing your feedback. We take great pride in our service and I would love to discuss it further with you. Please email me at daniel.kahn@heathmanhotel.com

Reviewed 1 week ago

The hotel nickels and dimes you to death, though the shock comes after check-out. City taxes, state taxes, tourism assessments, Facilities fee (I love that one!). The parking fee is robbery. The bathroom is unbelievably tight -- good luck trying to use the toilet or...More

Thank jimK7957LY
Response from darynw, General Manager at The Heathman HotelResponded today

jimK7957LY, Thank you for staying with us and sharing feedback. We have discussed your feedback and I would love to follow up with you. Please email me at daniel.kahn@heathmanhotel.com so that we may connect.

Reviewed 1 week ago

After a couple of days of working in Portland; we extended our stay for a romantic weekend with tickets in our hands to see Chris Botti in concert with the Oregon Symphony at the Arlene Schnitzer Concert Hall. The Heathman Hotel offered the perfect setting...More

1  Thank Jo L
Response from darynw, General Manager at The Heathman HotelResponded today

Jo L, Thank you for staying with us and sharing your feedback. We take great pride in the service we provide and I have shared your comments with the entire team! We look forward to welcoming you back.

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$206 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$206 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
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Traveller (408)
Room & Suite (366)
Dining (23)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (4)
Questions & Answers
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Cindy C
16 March 2018|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
They allow dogs in some rooms for a fee. They also provided a nice “gift basket” of dog related toys.
1
Vote
juicystar0008
26 February 2018|
AnswerShow all 3 answers
Response from seatownbry | Reviewed this property |
You do not
0
Votes
tvnewseditor
2 January 2018|
AnswerShow all 4 answers
Response from darynw | Property representative |
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus... More
0
Votes
Room Tips
"Avoid this place"
Read review
"Benson Hotel down the street great location Hampton Inn newer Hotel great spot"
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"Bathrooms are cramped; you probably need a large suite if you're claustrophobic"
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"I assume higher floors should be nicer. there was nothing wrong on the 4th floor where I stayed"
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