Hilton Portland Downtown
921 Sw Sixth Avenue, Portland, OR 97204
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Avg. RMÂ 833 /night, 1/18 - 1/19
RMÂ 833
per night
RMÂ 667
per night
RMÂ 500
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#51 of 155 hotels in Portland
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: Portland Tourism Improvement District Fee. The Hilton Portland Downtown is conveniently situated in the heart of downtown, within two blocks of live theaters and outdoor markets, and a short walk from the city's best stores, restaurants, and entertainment options. Nearby attractions include the Portland Art Museum, Arlene Schnitzer Concert Hall, and upscale shopping at the three-story Pioneer Place Mall, all within a three-minute walk. The Portland Saturday Market and Tom McCall Waterfront Park are less than a mile away. The hotel's proximity to nearby public transportation allows for easy exploration of the city. Just one block away, the Portland's MAX Light Rail system provides easy access to the Moda Center, Oregon Convention Center, OMSI, the Oregon Zoo, and Portland International Airport.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Spanish, Arabic
Location
921 Sw Sixth Avenue, Portland, OR 97204
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
218 Restaurants
within 0.5 kilometers
Reviews
4.0
988 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hilton Portland Downtown has received accolades for its prime location in the heart of the city and for maintaining clean and comfortable rooms, with guests frequently highlighting the tidiness as a highlight. However, opinions are split regarding the room sizes and noise levels, as well as the value offered, with some guests feeling the cost of parking and lack of certain amenities do not justify the price.
While the staff's professionalism and friendliness are often commended, there are reports of slow service at times, particularly at the front desk.
Location
Central
Atmosphere
Comfortable
Rooms
Cramped
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory
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Traveller rating
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Detailed Reviews
Hotel's Favourite
I spent a couple of days for a Business event, well positioned, modern and clean. The service really kind, only negative note, the Hotel Bar close pretty early. The breakfast and the meeting area are good, well positioned in dwontown
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Portland Downtown
Responded 28 Jun 2023
Dear Daniele, Thank you for allowing Hilton Portland Downtown to host your recent stay. We're delighted to hear you had an enjoyable experience and that you appreciated our clean and modern accommodations and convenient location as well as the attentive service our team provided. Your feedback regarding the closing time of the hotel bar is gratefully received and allows us to continually review guest satisfaction. We're grateful for your comments, and we hope to have the opportunity to welcome you back the next time you're in the area. Sincerely, Dwight Tabales, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall good stay. Rooms are updated to modern decor with nice huge 65” tv. Location is walking distance near many restaurants and shopping and all of downtown. Staff is friendly and welcoming. There is no free in room wifi, but after asking the front desk provided it complimentary and no self parking, only valet at $52 per day. I parked across the street at Lot 212 secured parking garage for $16 overnight on weekend and $21 on weekday. There is no free parking anywhere in Portland!
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Review collected in partnership with Cancelon.com
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NurMaherali, Guest Relations Manager at Hilton Portland Downtown
Responded 11 Jan 2020
Thank you for taking the time to leave us your feedback and for recognizing our team Jay0620! I am so happy you enjoyed your stay with us and that you were able to take advantage of our location in the heart of the city. We hope to see you again soon. We are always happy to help our guests find new areas of Portland to explore. Have a wonderful day! - Nur Maherali - Guest Experience Manager -
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We happen to have reservations at the Hilton Portland Downtown, and it just happened to be one of the hottest days in Portland unfortunately. Upon arrival the hotel was closed, I was able to get in through one of the side doors and a security guard approached me and said the hotel was closed that I would be staying at the sister property which was the Duniway Portland Hilton Hotel. Well on the website it never said anything about this hotel being closed. After walking a short distance across the street there was an extremely long line of people waiting to check in. There were only two customer service agents checking people in, people behind me were mumbling about if I could get my money back or get out of my reservation it would be best. While waiting in line I was calling the Hilton customer service number to see if there is any nearby hotels that were available.
Unfortunately, there was none everything was booked up, by the time I reached the front desk the agent told me that there were no rooms available that I could check in at this time. I asked him when the earliest I could check in, this was around 5:30 PM he said he didn't have an answer because the laundry had shut down and they didn't have any clean linen to change or make up the rooms. He said he would give me a call as soon as a room became available. Now the next thing was trying to find a restaurant that was open and would be willing to service while it was 114°. We were able to find something in Vancouver Washington, but oh of course we had to set outside. Around 9 PM I hadn't heard from the hotel, so I headed back downtown.
The agent at the Duniway had told me they opened the Hilton Portland downtown for guest to check-in I was to head across the street there. Of course, there was a line thereto after checking in and getting the wrong room the first time and returning to the front desk to get another room for my family we finally settled in about 10 PM. In the morning we woke up above our air conditioner in the ceiling was a leaking roof with a small drip onto arc air conditioner I called down the maintenance and reported it, and they said they would send someone up to look at it. Upon checking out they asked for a credit card I told him I had already gave one when I checked in, they said they needed one, so I went ahead. After walking to the parking garage, I noticed that I had been double charged on the room I went back up there in the customer service agent said it should eventually come off. Well after a week went by, I ended up having to call the hotel back because they did double charge me. It was an easy fix they were able to credit me one of those charges. No, I don't like to complain a whole lot and I understand that he had a lot to do with the situation, I appreciate the patients that both the customer service agents had and having to deal with all the people during this heat wave.
Overall, the rooms are very nice looks like the hotel was recently upgraded or updated really enjoyed the standup shower in the bathrooms. I'm sure that the pandemic didn't help with the situation the hotel was going through, I may give it another try under different circumstances.
Unfortunately, there was none everything was booked up, by the time I reached the front desk the agent told me that there were no rooms available that I could check in at this time. I asked him when the earliest I could check in, this was around 5:30 PM he said he didn't have an answer because the laundry had shut down and they didn't have any clean linen to change or make up the rooms. He said he would give me a call as soon as a room became available. Now the next thing was trying to find a restaurant that was open and would be willing to service while it was 114°. We were able to find something in Vancouver Washington, but oh of course we had to set outside. Around 9 PM I hadn't heard from the hotel, so I headed back downtown.
The agent at the Duniway had told me they opened the Hilton Portland downtown for guest to check-in I was to head across the street there. Of course, there was a line thereto after checking in and getting the wrong room the first time and returning to the front desk to get another room for my family we finally settled in about 10 PM. In the morning we woke up above our air conditioner in the ceiling was a leaking roof with a small drip onto arc air conditioner I called down the maintenance and reported it, and they said they would send someone up to look at it. Upon checking out they asked for a credit card I told him I had already gave one when I checked in, they said they needed one, so I went ahead. After walking to the parking garage, I noticed that I had been double charged on the room I went back up there in the customer service agent said it should eventually come off. Well after a week went by, I ended up having to call the hotel back because they did double charge me. It was an easy fix they were able to credit me one of those charges. No, I don't like to complain a whole lot and I understand that he had a lot to do with the situation, I appreciate the patients that both the customer service agents had and having to deal with all the people during this heat wave.
Overall, the rooms are very nice looks like the hotel was recently upgraded or updated really enjoyed the standup shower in the bathrooms. I'm sure that the pandemic didn't help with the situation the hotel was going through, I may give it another try under different circumstances.
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Date of stay: June 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was sealed and even the remote had a sealer on it to prove it had been cleaned so we felt quite comfortable with the cleanliness of the room. Beds are comfortable and location is an easy walk to everywhere including the waterfront which I like to walk in the morning. The only drawback is the bar and restaurant don’t open until 5pm and we generally like to go in and get a snack or a drink whenever but that’s the current world. Highly recommend this Hilton.
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a corner room well in advance, but at check in time, our room wasn’t ready. I agreed to take a lesser room simply so we could check in and settle. If you are pondering this hotel, know that the king size rooms are very small. There is probably a foot and a half of walking space between the end of the bed and the dresser. Room air-conditioning functions well and is quiet. The linens in the bathroom and on the bed were clean. Pillows were feather and they did disturb our allergies. It would be nice to have a selection of pillows on the bed so that those of us who are allergic to even hypoallergenic down alternatives have a choice. The mattress was very firm and uncomfortable, at least for us.
Parking is typical downtown Portland. It’s valet or nothing. Valet an concierge service was fast and professional. Internet access was easy and fast. The TV was great and we were able to stream our own Netflix programs. Security was adequate.
I’ll refer again to the subject line - the customer service at check in was the only thing that saved this stay. Because our chosen room was not ready, Mary compensated by providing for our evening meal, buffet breakfast, and she comping our valet parking. She did her best to make it right. Restaurant service for buffet breakfast was swift and the food was good.
Where this hotel really goes wrong is in cleanliness. While the lobby is beautiful and well appointed, I cannot say the same for the rooms. The bathroom in our room was very dirty. There was human waste on the toilet seat. I did not photograph that. No one needs to see it. I did take pictures of the tile in the bathroom in the entry to the shower where dirt was obvious, even with my glasses off. The room could use a good carpet cleaning. The hallways need paint and the hall carpet should be cleaned or replaced. Please see attached photos of the bathroom floor and walls.
I can not recommend this Hilton property, which is unfortunate. They can do better.
Parking is typical downtown Portland. It’s valet or nothing. Valet an concierge service was fast and professional. Internet access was easy and fast. The TV was great and we were able to stream our own Netflix programs. Security was adequate.
I’ll refer again to the subject line - the customer service at check in was the only thing that saved this stay. Because our chosen room was not ready, Mary compensated by providing for our evening meal, buffet breakfast, and she comping our valet parking. She did her best to make it right. Restaurant service for buffet breakfast was swift and the food was good.
Where this hotel really goes wrong is in cleanliness. While the lobby is beautiful and well appointed, I cannot say the same for the rooms. The bathroom in our room was very dirty. There was human waste on the toilet seat. I did not photograph that. No one needs to see it. I did take pictures of the tile in the bathroom in the entry to the shower where dirt was obvious, even with my glasses off. The room could use a good carpet cleaning. The hallways need paint and the hall carpet should be cleaned or replaced. Please see attached photos of the bathroom floor and walls.
I can not recommend this Hilton property, which is unfortunate. They can do better.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NurMaherali, Guest Relations Manager at Hilton Portland Downtown
Responded 31 Jan 2020
Thank you for taking the time to leave us your feedback and for recognizing our team mercurysqueen. Mary will be so happy to know she was able to standout to you. I am sorry we fell short of providing you with an exceptional stay. We go out of our way to accommodate our guests with allergies and special needs to ensure they have a quality experience. I apologize we were not able to provide you the the care and comfort our guests deserve. We would be truly delighted if you choose to give us and our property another chance. Please reach out to us directly so we can ensure your room has everything you need to have the exceptional experience we take pride in offering. Have a wonderful day! - Nur Maherali - Guest Experience Manager -
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is showing its age. Stayed there to attend a conference. The rooms are small (I stayed in two different rooms during my stay), beds, pillows are okay. Both were standard rooms with two double beds, but one room had a bathroom that was especially small. Small shower stall only, no tub. The bathrooms in the room and next to the ballroom have a bad smell (like from the sewer line). 22 floors and the elevators are pretty efficient. Parking is expensive, so unless you really need a car, don't bring one. Food for the conference (lunch, dinner) was very poor, breakfast was decent, but scrambled eggs, bacon, oatmeal and pastries should be easy to get right. A/C unit in the room was noisy and thermostat didn't seem to work when I tried adjusting the temp and fan speed. Hotel staff was friendly and helpful, doing their best to accommodate requests even while the hotel was sold out. There are other hotels in the downtown area that looked good, so may try another one for my next trip. Disappointing since I'm a Hilton Honors member and would prefer to stay at a Hilton property, but will forgo for a better hotel value.
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Date of stay: February 2020Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip:Â higher floor rooms have good views of downtown Portland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chantel-HiltonHelp, on behalf of management at Hilton Portland Downtown
Responded 13 Feb 2020
Dear 808rena, Thank you very much for taking the time to share your review. We strive to provide the highest quality of accommodations and value any feedback we receive as it gives us the opportunity to uphold our standards and ensure our guests' satisfaction. We are disappointed to hear that there were some challenges with your stay. We understand the importance of providing extraordinary accommodations for our guests and want you to know that we have taken note of your feedback as we look to make improvements. We are committed to providing you with an excellent guest experience and hope you will consider visiting us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While the staff/service was great as it always is in Hilton Hotels, my overall experience in THIS one was mediocre at best.
Internet was non-existent in the conference room, they had the air conditioning on in the ballroom and we were freezing.
I had a really hard time connecting to internet in my room (It didn't recognize my Honors status.)
The food was awful at the restaurant and my Cosmopolitan drink was bitter and made incorrectly.
I had issues trying to get my luggage all to my room. Half it it arrived and half took over an hour.
The hotel was clean and the beds were fairly comfortable.
All in all, it was sadly an underwhelming experience at this particular hotel.
Internet was non-existent in the conference room, they had the air conditioning on in the ballroom and we were freezing.
I had a really hard time connecting to internet in my room (It didn't recognize my Honors status.)
The food was awful at the restaurant and my Cosmopolitan drink was bitter and made incorrectly.
I had issues trying to get my luggage all to my room. Half it it arrived and half took over an hour.
The hotel was clean and the beds were fairly comfortable.
All in all, it was sadly an underwhelming experience at this particular hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NurMaherali, Guest Relations Manager at Hilton Portland Downtown
Responded 21 Feb 2020
Thank you for taking the time to leave us your feedback lis2020anne. I am sorry your experience lacked the exceptional experience we strive to deliver. I have gone over your notes with our management team and we are using this opportunity to improve in all aspects. We look forward to welcoming you back and winning you over. Have a wonderful day! - Nur Maherali - Guest Experience Manager -
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After our flights got cancelled at ONE IN THE MORNING after sitting there for hours with my husband and 8 yr old son, American Airlines put us up at the Hilton. Usually the airlines will offer the closest and cheapest but thankfully the lower end hotels in the area were completely booked out. After Ubering there and arriving at close to 2 am, it was such a plesant surprise to walk into a beautiful historic building and be greeted by professional and friendly staff. The room was fabulous and the beds were so comfortable and large, our family of 3 crashed into the fluffy pillows and didn’t wake until mid morning. I cannot think of one negative thing about our stay. Breakfast and restaurant staff were lovely. The next day’s front desk and concierge staff were warm and accommodating. Checkout was a breeze and they even held our bags after checkout so we could walk around their very convenient location. I will stay there again on my next visit as I would not mind paying full price. Worth it. I highly recommend.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Portland Downtown
Responded 31 Jul 2023
Wow! What a remarkable review. Anytime that we can surpass expectations, that lets us know that we are on the right track. There's no doubt it is lovely to hear about our fabulous, cozy accommodations and scrumptious meals. However, it is even more amazing to know that our team delivered top-notch service. Thank you so much for the recommendation. We look forward to welcoming you back to Hilton Portland Downtown. Sincerely, Dwight Tabales, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night mid-week. Got a great deal on the room. Clean, pet-friendly, and great location. Room and beds were small. Valet is $50 but covered parking available across the street for less than $20. Room service expensive but excellent.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NurMaherali, Public Relations Manager at Hilton Portland Downtown
Responded 13 Feb 2020
Thank you for your feedback BeachOceanLover! We could not be happier to know you enjoyed your stay with us. We hope you come back soon and possibly stay a little longer to take in the city of Portland. Have a wonderful day! - Nur Maherali - Guest Experience Manager -
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there late August 2021. It's understandable they are understaffed due to COVID. I imagine room occupancy is low and that impacts things, but it would have been nice if just one of the three nights I had stayed there someone had emptied my garbage, changed the towels or cleaned up the place. Yeah, sure, I am an adult and I can make my own bed and I did find a place to empty the trash, but then why am I paid a couple hundred bucks a night if I am also working for them?
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Date of stay: August 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Both - depends on the room. Request which one you want.
Rooms do not have refrigerators, but you can request one to be delivered.
Yes, and I would suggest using it. There is a parking garage within a block of the hotel. If you use the hotel’s valet, you’ll pay a bit more plus an expected tip.
Great question! We do have a Happy Hour, from 3:00pm until 5:00pm Monday-Friday. Thanks for the help from fellow travelers as well!
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PRICE RANGE
RMÂ 550 - RMÂ 734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton portland & executive tower hotel portland, hilton portland and executive tower, hilton portland executive hotel, portland hilton
FORMERLY KNOWN AS
Hilton Portland & Executive Tower
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
455
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Portland Downtown
Which popular attractions are close to Hilton Portland Downtown?
Nearby attractions include Forest Park (0.4 km), Arlene Schnitzer Concert Hall (0.1 km), and Oregon Historical Society (0.3 km).
What are some of the property amenities at Hilton Portland Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Portland Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Portland Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Portland Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Portland Downtown?
Conveniently located restaurants include Q Restaurant & Bar, Mucca Osteria, and Southpark Seafood.
Are there opportunities to exercise at Hilton Portland Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Portland Downtown located near the city centre?
Yes, it is 0.10 km away from the centre of Portland.
Are any cleaning services offered at Hilton Portland Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Portland Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Portland Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.