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Westin Portland

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#16 of 138 Hotels in Portland
Certificate of Excellence
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Westin Portland
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842 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Albuquerque, New Mexico
Reviewed 3 weeks ago via mobile

What a wonderful time we had for 3 nights at this hotel in preparation for, and after, our daughters wedding. The staff couldn't have been more accommodating or more gracious. We did the rehearsal here, the hair and makeup prep, and then our after-wedding festivities. It was great! Highly recommended.

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Thank Kelly A
Seattle, Washington
Reviewed 3 weeks ago via mobile

We have been fortunate that our Westin stays have been consistent. Our room was on the 18th floor - just below the top floor. Comfortable bed - huge bathroom - views of the city. Beautifully decorated in warm colors. Clean and comfortable. Every staff member we have encountered on this quick trip have been truly welcoming and helpful. Close location...

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Thank MaryAlida
Houston, TX
Reviewed 3 weeks ago

great service - location and just the right size hotel-!! been going for years and still great! They are remodeling the lobby/restaurant but still offered breakfast for a fee - same great rooms, style and the management and all the people that work there give you 100% - best service for the cost and just the right size - I...

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Thank sarahwB7372YS
Portland, Oregon
Reviewed 3 weeks ago

Would not recommend. No restaurant or bar, walls super thin, breakfast was a joke, room service messed up order, warm water hard to get, concierge useless, and front desk extremely slow and un focused

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Thank jobjj
Klint K, Director of Sales at Westin Portland, responded to this review

Dear jobjj, I am sorry to hear about your experience. I would like to discuss this with you. Please email me at klint.kolbu@westin.com. Be Well, Klint

phoenix
Reviewed 3 weeks ago

We arrived in Portland from Phoenix for a wedding. Deneen greated us and treated us to an 11th floor corner room upgrade. Em helped us figure out our first Uber ride. Tim was a friendly, fun doorman. In the morning Deneen directed us to a great breakfast restaurant. We usually stay in small town motels when we travel. This fine...

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Thank BeagleGuy
Klint K, Director of Sales at Westin Portland, responded to this review

Dear BeagleGuy, It is great to see so many associates mentioned in your review! We are celebrating the service of Deneen, Em and Tim today. Thank you for taking the time to share your experience and we look forward to seeing you back again in the future! Be Well, Klint

San Luis Obispo, California
Reviewed 3 weeks ago

Always loved staying at the Portland Westin. I just returned (Jan 2th 2017) after spending 3 nights there and was informed that the owners of the Westin Building will be turning it into a Boutique hotel in the upcoming months. The lobby and the restaurant are closed at this time as they make the transformation. That will leave Starwood (SPG)...

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1Thank winepro1
Klint K, Director of Sales at Westin Portland, responded to this review

Dear winepro1, We always love welcoming you to The Westin Portland! Yes, we are under renovation and anticipate our lobby being ready in spring and restaurant in the summer. We are excited for the refresh to be completed and even more for what is to come in the future! Be Well, Klint

Seattle
Reviewed 3 weeks ago

paid for a suite, but got a very simple single room with minimal furnishings. Only valet parking; with no access to the car once it's parked. Clueless staff delivered a crib with no linens. Shower from room above was so loud it woke me from sleep

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Thank LeicaTiman
Klint K, Director of Sales at Westin Portland, responded to this review

Dear LeicaTiman, I am sorry to hear about your experience. I would like to discuss this with you. Please email me at klint.kolbu@westin.com. Be Well, Klint

Seattle, Washington
Reviewed 3 weeks ago

The Westin Portland is a comfortable upscale hotel. Its location is right in the heart of downtown, easy access to shopping and restaurants as well as public transportation. The staff at the entrance to the hotel are knowledgeable and courteous. Parking at the hotel is expensive but they offer alternatives to keep costs down. Right now the hotel (1/2017) is...

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Thank Christine P
yuma, United States
Reviewed 3 weeks ago

I booked this few months ago. When I arrived the entire front entrance and area is under construction. Certainly not what i signed up for. The hotels responsibility should have been to forewarn anybody coming to stay there of these conditions. And to top it off the bellman never asked or helped me with my luggage. He just stayed inside...

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Thank Cindy R
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Cindy R, I am sorry to hear about your experience. I would like to discuss this with you. Please email me at klint.kolbu@westin.com. Be Well, Klint

Glendale, California
Reviewed 4 weeks ago

Tyler, the Front Desk Manager, was super hospitable, knowledgable of the property, the city of Portland, restaurants and bars, entertainment, and even transportation. He was also very kind, considerate, always getting the elevator door for me. Just a great guy! The property itself was great and clean other than the construction. I hope it amounts to something grand. This place...

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Thank briankang87

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Daily Grill - The Westin Portland
Daily Grill - The Westin Portland
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Portland Hotel is located In the center of Downtown Portland with easy access to some of the city's best dining, shopping, and entertainment. ... more   less 

Additional Information about Westin Portland

Address: 750 Southwest Alder Street, Portland, OR 97205
Region: United States > Oregon > Portland > Downtown
Price Range: RM891 - RM1,787 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin Portland 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Westin Portland Hotel Portland
Portland Westin
Hotel Style:
#3 Spa Hotel in Portland
#8 Luxury Hotel in Portland
#20 Business Hotel in Portland
#21 Romantic Hotel in Portland
#43 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Westin Portland staff and other travellers.
5 questions
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New York City, New York
5 months ago
Argentina
over a year ago

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Questions? Get answers from Westin Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our bed skirt was filthy. Not sure if it was stained or dirty but ew. Also the carpet needs stretched as there were 2 parts that were loose. There was a constant humming noise making it extremely difficult to sleep. ”
 of 5 bubbles caroln609, 14 Feb 2017 | Read review
“Go for a room on the right out of the lifts as you would miss the irritating noise by the air conditioning shaft. ”
 of 5 bubbles MH2012_13, 12 Feb 2017 | Read review
“Subscribe to the Membership program of the Hotel and you will receive some upgrades.”
 of 5 bubbles 787mar_af, 7 Feb 2017 | Read review
“Don't pay for a suite. They haven't any!”
 of 5 bubbles LeicaTiman, 24 Jan 2017 | Read review
“There is a refrigerator but not much room in it for any perishables you may travel with. ”
 of 5 bubbles 985ChristineP, 24 Jan 2017 | Read review
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