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I’m pretty shocked Residence Inn would allow guests to check in to a room with malfunctioning air conditioning in July, but that’s exactly what happened to us. At the time my husband and I checked in, the temperature was in the mid 70’s. Nothing but...More
Response from Julie M, General Manager at Residence Inn SalemResponded 11 July 2017
I am so sorry to hear about your poor experience. A good night's sleep is very important, especially while traveling. If the A/C wasn't working, it should've been reported by someone on staff so that no one was checked into the room until...More
I traveled up to Salem Oregon for a family get together and booked my stay at the residence inn. The property was nice on arrival and had a few things I thought were nice including an outdoor patio area with tables and a gas BBQ...More
Response from Julie M, General Manager at Residence Inn SalemResponded 30 June 2017
Thank you for your feedback. I am very sorry that your air conditioning unit took so long to lower the room to a comfortable temperature. I will be sure to check with our housekeeping department to ensure the units are preset to a...More
You would think with the name Residence Inn by Marriott it be a great room sadly the experience was a disappointment. The room had thread bare carpet, a bathtub that needed replacement and don't get me started on the bed. I found the couch more...More
Response from Julie M, General Manager at Residence Inn SalemResponded 26 June 2017
Thank you for providing us with your feedback. I am very sorry that your guest room condition was not as you had hoped. We are in need of a renovation, however, one is not currently scheduled. I will pass along your feedback to...More
I've stayed in Marriott hotels around the world, but the best customer service is right here in Salem. Tim is one of the managers here, we met him over a year ago when Mom was just released the hospital and we stayed here over Thanksgiving....More
Thank Bill E
Response from Julie M, General Manager at Residence Inn SalemResponded 20 June 2017
Dear Bill E,
Thank you so much for taking the time to share your experience with us. Tim is a pleasure to work with and I am so happy to hear that he provided you and your family with his outstanding "cusTIMer" service! I will...More
Residence Inn in Salem, OR. is the place to be. This place is perfect in every way. A beautiful location that seems to be less than a ten minute drive to everything you want to see and check out in Salem. Yet still located in...More
Thank Tony D
Response from Julie M, General Manager at Residence Inn SalemResponded 23 May 2017
Dear Tony D,
Thank you so much for your kind words regarding your stay at the Residence Inn Salem. We are so happy that you were comfortable and felt at home. We hope to see you again on your next trip to Salem!
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$141 - US$278 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Salem
Non-Smoking Rooms ,
Number of rooms
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