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The Grand Hotel in Salem

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#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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The Grand Hotel in Salem
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560 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEW

Great executives Bed Brat bfast More than street cred famose BENTLEYS restauran's We Vita-Thie ,TIAGA'super Sushi 503 say Order "Salem roll" yu Can get a lot and it only cost 6+ Salem CINABARRE CiTy carousel

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Helpful?
Thank Mykel O
Reviewed 6 days ago NEW

It was a great ger away! Very nice staff and hotel, everything was very accommodating to my family. We enjoyed the acess to the town of salem as well as the surrounding areas. We would highly reccomend the hotel to friends or family

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Helpful?
Thank Taylor. L
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Taylor L, Thank you for the recommendation! We do hope that you will have an opportunity to return to the Salem area during the Summer or Fall, the warmer and dryer weather are truly awesome. Scott Snyder General Manager

Bozeman, Montana
Reviewed 1 week ago

I stayed at this hotel as part of a business trip for work. The company putting on the training had negotiated a special rate with the hotel. At the end of a very long, exhausting day of travelling, my cab driver pulled up to the hotel and all I could say was "Is this where I'm staying?" Seriously the hotel...

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Helpful?
Thank killerpride1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear killerpride1, Wow! Thank you for such a complete review, your comments will be very helpful when we have our next Employee meeting. This really helps to reinforce the efforts that we hope to be training our people to take the initiative to do. Thank you, Scott Snyder General Manager

Roseburg, Oregon
Reviewed 1 week ago

I was very pleased with everything about this hotel. The staff was amazingly friendly and helpful, and the entire facility clean and well maintained. I was recovering from foot surgery, and when I discovered that I had forgotten a personal grooming item, staff quickly brought the needed item to my room. The only place I will stay during future visits...

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Helpful?
Thank littlevoices
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear littlevoices, Thank you for the wonderful comments, I hope that your recovery is progressing well. We look forward to hosting you in the future, Scott Snyder General Manager

Reviewed 2 weeks ago via mobile

Lots of traffic so we decided to spend the night in Salem. The Grand was an excellent choice. Pleasant staff. Nice clean accommodations. Excellent restaurant for dinner. Very good breakfast (no powered eggs). And parking was free!

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Helpful?
Thank George V
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear George V, We are so glad you discovered our hotel! Thank you for the wonderful comments. Scott Snyder General Manager

Victoria, Canada
Reviewed 2 weeks ago

we stayed here on two separate occasions in February and appreciated the large covered entry. As it was raining hard both times we were able to get our stuff in and out of the car without getting wet. The room was large and very comfortable as was the bed. There are sufficient plugs to re charge two tablets and 2...

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Helpful?
Thank victorian5
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear victorian5, Thank you for staying with us when your travels brought you to Salem. We are very pleased that you benefited from several of the renovation upgrades that were completed last Spring. Bentley's Grill has remained a great dining option, they've kept their menu fresh and interesting with locally sourced supplies when available. Thank you, Scott Snyder General Manager

washington
Reviewed 3 weeks ago

This was a first class place. I have been to many hotels with complimentary breakfast and this one rocks. It had fresh scrambled eggs and a pancake machine that made fresh pancakes as you waited. The wait was long but the pancakes were worth it. Had great Ham also coffee real orange juice not watered down. The beds were amazing....

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Helpful?
Thank creativeplayland
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear creativeplayland, Thank you for the wonderful comments about your experience. I will be sure the Breakfast crew gets to see your comments. Hope to host you on future travels, Scott Snyder General Manager

Florence
Reviewed 18 February 2017 via mobile

Had a great stay at this hotel - very plush, efficient & grand place to stay. Had a suite with living room & kitchen area. Very nice. Very clean & comfortable & the staff were friendly & efficient. Great breakfast with complete menu including eggs, meat, waffles, cereals both hot & cold plus breads, juices & fruits. Very luscious spread....

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Helpful?
Thank 534judyt
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear 534judyt, Thank you for the wonderful appraisal of the entire block! We're so glad that each facet of your experience was positive and hope that you will be returning for future events soon. Scott Snyder General Manager

Reviewed 16 February 2017 via mobile

The Grand was an easy choice when faced with the last minute question of where to stay during a conference in west Salem. This was not my first time staying as the hotel is reasonably priced and central to much of Salem and not far from I-5. Bentleys is the in house restaurant that also serves room service and their...

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Helpful?
Thank RofLoxley
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear RofLoxley, It's always nice to have a repeat guest share their positive experiences as it shows a positive pattern. Thank you, Scott Snyder General Manager

Newberg, Oregon
Reviewed 14 February 2017

Good location to down town, nice accomadations, pleasant staff. Nice sized rooms, but the view sucked. We had a hot tub on our room which was nice, breakfast was also good for self serve style and plenty of food.

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1Thank Rick P
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Rick P., Thank you for the comments, having a downtown location has some great benefits but views are not the highlight. I'm glad that the other items made up for that. Thank you for choosing our hotel, Scott Snyder General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Oversized, Well-Appointed, and newly renovated Hotel Accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Region: United States > Oregon > Salem
Price Range: RM682 - RM992 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
Hotel Style:
#1 Green Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel in Salem staff and other travellers.
2 questions
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Puyallup, Washington
1 month ago
San Francisco, California

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Questions? Get answers from The Grand Hotel in Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Rates provide an apartment experience”
 of 5 bubbles mykelo2016, 24 Mar 2017 | Read review
“Some rooms have better views than others”
 of 5 bubbles killerpride1, 20 Mar 2017 | Read review
“Pick a room near the elevator, as it is a long walk to some rooms. The suite is worth the money for the extra sleeping area and privacy.”
 of 5 bubbles 1rialta, 9 Jan 2017 | Read review
“Ask for an upper floor with a street view.”
 of 5 bubbles CrowdAvoidance, 4 Jan 2017 | Read review
“Best night sleep the whole trip”
 of 5 bubbles Msalexhill, 25 Oct 2016 | Read review
5 of 5