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The Grand Hotel in Salem

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#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
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The Grand Hotel in Salem
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546 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Reviewed 2 days ago NEWvia mobile

I stayed for 5 nights in standard room, Service was perfect, Breakfast very good in compare to all 6 hotels I stayed in Salem before, The hotel team was grate and very much friendly and helped me with my personal issues. Very recommended Yaniv Montakyo Israel - Tel Aviv

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Helpful?
Thank Yaniv M
Reviewed 1 week ago

We have stayed at this hotel several times. The rooms are always clean. We stayed in a suite. The maid service was very good. Pool and workout room were clean and well equipped. The hotel's restaurant, the Bentley, is one of the best restaurants in Salem. Lots of locals dine here. (I know, because I lived in Salem prior to...

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Helpful?
Thank 1rialta
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear 1rialta, Thank you very much for the kind words and recognition for the team. That means a great deal! We're thrilled that you would choose the Grand as your "home away from home". Scott Snyder General Manager

Vancouver
Reviewed 2 weeks ago via mobile

Spent 5 nights here on business Awesome hotel with equal amenities Restaurant/Bar is top notch..... food,wine, craft beers, cocktails & excellent selection of Whisky's Close to all downtown .... theatre, restaurants , wine, cocktails & craft brews If you are coming to Salem....... STOP HERE

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Helpful?
Thank caminorey
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear caminorey, Great review of some of the great things going on in Downtown Salem. We are very proud of the quality of dining and entertainment options that are helping to put Salem on the map. Thanks again, Scott Snyder General Manager

Anchorage
Reviewed 2 weeks ago

Stayed here in August. Absolutely everything was perfection, from the incredibly polite, genuinely warm and friendly front desk staff, to the cleanliness and quality of the room, to the quality and variety of the food at the free buffet breakfast. Our stay lasted four days, and during that time, we had a chance to interact with several front desk staff...

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Helpful?
Thank CrowdAvoidance
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear CrowdAvoidance, Thank you for the very thoughtful review, I'm so glad that you didn't forget about us. I will be certain to share your compliments for the staff at our next Employee meeting, we pride ourselves on hiring people that have outstanding guest service skills that we can teach to be capable hoteliers. Many of our staff have ascended...

San Diego, California
Reviewed 2 weeks ago

The Grand was a pleasure to stay at. The reception and lobby area are beautiful. Loved the snickerdoodle cookies in the afternoon. Staff was attentive and professional. My room was immaculate. I stayed in room 541. No view but quiet. Hot breakfast was very nice. Great visit.

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Helpful?
Thank Dianne V
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Dianne V, Thank you for the wonderful compliments, we are so happy that you found us and hope to host you for many future holidays. Scott Snyder General Manager

Irvine, California
Reviewed 2 weeks ago

This very nice hotel is located in the core of Salem, very close to a ton of shopping and restaurants. Staff is very friendly and the rooms are large and comfortable. We had a "king suite" which is sort of between king bed room and normal suite -- no separate bedroom with door that you would usually expect in a...

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Helpful?
Thank Todd J
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Todd J, Thank you for the kind words for the staff and location. We are happy that you discovered our hotel for your visit! Scott Snyder General Manager

New Britain, Connecticut
Reviewed 2 weeks ago via mobile

Beautiful clean hotel with very friendly staff. Free parking under hotel. Free buffet breakfast and lovely breakfast staff person who was very attentive. Room was clean and in very nice condition. Would definitely recommend this to friends and would definitely stay there again.

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Thank Leo S
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Leo S., Thank you for the wonderful comments and compliments. We are so happy that you found us and hope that you'll return for future visits. Scott Snyder General Manager

Seattle, Washington
Reviewed 3 weeks ago

Great accommodations for the entire (large) family. Our room was perfect. Clean and relaxing. One of if not the best hotel to stay at in Salem, OR. It is located within walking distance to small shops and specialty shopping.

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Thank johneU5604AP
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear johneU5604AP, We are so happy that you discovered our hotel! Thank you for the very nice comments. There are very exciting developments planned for downtown to help continue the vibrancy. Scott Snyder General Manager

Cascade Locks, Oregon
Reviewed 3 weeks ago via mobile

This was are first visit December 24th thru 27th 2016 and it was awesome! When I found out in September that my mom was still remodeling her house and there wouldn't be enough room for my wife, brother in law, and self I immediately started looking for a place to stay. My sister suggested we stayed here and Im glad...

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Helpful?
Thank OCRYAN
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear OCRYAN, Thank you so much for the praise! I will be sharing your comments with our team at our next All Employee Meeting, the staff gets such a charge out of these types of recognitions for what we hope is "normal" but we realize it does take a group of very caring and engaged people. I'm glad you found...

Klamath Falls, Oregon
Reviewed 9 December 2016

We found this Hotel though Tripadvisor while visiting Salem, Oregon due to an illness/death in the family. Fortunately for us, the Grand Hotel offers a very good discount to people who have come to Salem due to a family member being in the local hospital, or else we would have had to stay in a lesser hotel. I cant thank...

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Helpful?
Thank Brian W
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Brian W., We are so very sorry for your family's loss. We do hope that you are able to revisit our community when you will have a chance to perhaps enjoy some of the attributes that Salem has to offer. Our condolences, Scott Snyder General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Oversized, Well-Appointed, and newly renovated Hotel Accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Region: United States > Oregon > Salem
Price Range: RM732 - RM928 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
Hotel Style:
#1 Green Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel in Salem staff and other travellers.
1 question
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San Francisco, California

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Questions? Get answers from The Grand Hotel in Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room near the elevator, as it is a long walk to some rooms. The suite is worth the money for the extra sleeping area and privacy.”
 of 5 bubbles 1rialta, 9 Jan 2017 | Read review
“Ask for an upper floor with a street view.”
 of 5 bubbles CrowdAvoidance, 4 Jan 2017 | Read review
“Best night sleep the whole trip”
 of 5 bubbles Msalexhill, 25 Oct 2016 | Read review
“They do have a microwave and a fridge”
 of 5 bubbles TimothyJ746, 18 Oct 2016 | Read review
“upper floors are better as are the rooms to the west and away from Front Street”
 of 5 bubbles joanw8461, 17 Oct 2016 | Read review
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