We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Grand Hotel in Salem

Show Prices
#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Grand Hotel in Salem
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

571 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Grand Hotel in Salem
See the most recent reviews
Showing 564: English reviews
Seal Beach, California
Reviewed 28 May 2015

We were here for a Willamette University graduation. This Hotel was ideal for us. It was walking distance to the University and all the local sights and downtown. We had a wonderful time walking around and seeing so many wonderful things. The service at the hotel and their breakfasts were terrific. The room was adequate and we had a horrible...

 Report
Helpful?
Thank Anna Beth G
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Anna Beth G, Thank you for choosing our hotel for your visit to the Graduation ceremony. It was an electric weekend with the excitement and celebration that so many of our guests were here for that weekend. It sounds like you were able to enjoy many of the benefits of our downtown location, we look forward to your future visits....

Seattle, Washington
Reviewed 27 May 2015

Property is nice, with parking garage below and pool/spa on 2nd floor. Pool isn't big enough for serious lap swimmers-but otherwise fine. Hotel staff did a good job of straightening out a mishap with our reservation. We needed a room with 2 double beds for a grandpa and grandson, (our party had 3 rooms total) and they had given them...

 Report
Helpful?
Thank Pam L
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Pam L, Thank you for the feedback, Graduation is an intense and enjoyable time for us. I will certainly pass along to the team the comments about their creativity in finding an acceptable solution to the bed issue. Thanks for allowing us to be your host hotel while celebrating your students success! Scott Snyder General Manager

Arvada, Colorado
Reviewed 27 May 2015

In downtown Portland, right next to the conference center, with free parking. Plenty of restaurants and shops nearby. Rooms are clean and large, the breakfast buffet is excellent, and the restaurant is good, too. The only down side is that the hotel is at a major intersection, so it can be noisy from traffic until late in the evening.

 Report
Helpful?
Thank BlueNovember
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear BlueNovember, Thank you for the comments, many of our guests prefer an interior facing room. Please request that the staff assist you for future visits. We're glad that the other amenities that you've identified in your comments were appreciated and provided the value that is so important when choosing a hotel. Thanks again, Scott Snyder General Manager

Reviewed 26 May 2015 via mobile

For the price paid for staying at this hotel you would think that the beds would be comfortable. But no, the bed we got was so uncomfortable and worn out that is you barely move the entire bed shakes. Three days we stayed and three nights my husband and I both didn't sleep. And both have neck pain. I explained...

 Report
Helpful?
2Thank Justbeadit1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Justbeadit1, I am very sorry that you didn't have a positive experience. The staff did pass along the comments to our maintenance department, they ensured that the box spring and frame were in good condition, any adjustments were made, and that the mattress had indeed been flipped according to the manufacturer's specifications. We do care about the experience that...

Reviewed 26 May 2015

This is my second stay at this hotel. To start - Classy, clean, upscale and affordable with an extraordinary staff. I had a medical emergency in the elevator and was found by hotel staff. The hotel contacted emergency services, and took amazing care of me while they waited for the paramedics to arrive. I was taken by ambulance to the...

 Report
Helpful?
Thank BoiseIT
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear BoiseIT, Thank you so much for this recognition for the empathy and compassion of the staff. We are so grateful that you received medical care and that you are doing well. It runs a shiver down my back to think how scary and then relieving this was for you and your family. Good health, Scott Snyder General Manager

Pennington, New Jersey
Reviewed 18 May 2015

Just got back from my second visit to The Grand Hotel. It is a wonderful place to stay-right in the center of the city within easy walking distance to some great restaurants and shops. The staff is very friendly--you can't walk by the front desk without being greeted. Our room was spacious and the bed was very comfortable. The buffet...

 Report
Helpful?
Thank jescfc
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

jescfc, Thank you for the wonderful review, we are pleased that the experience you had was pleasant and we look forward to your return visits. Scott Snyder General Manager

Eugene, Oregon
Reviewed 16 May 2015

It's a little thing, but it makes me want to do business with Grand Hotel down the road, so I decided to share it. I was booked for a getaway night, but then realized my trip would conflict with a former student's law school graduation. I also realized I'd missed the cancellation deadline by just under an hour. But I...

 Report
Helpful?
Thank TexanOregonian
joshsanders, General Manager at The Grand Hotel in Salem, responded to this review

Dear TexanOregonian, Thank you for the recognition, we do believe in empowering our team members to listen to a situation and make good decisions for our guests. We work with them to be creative and find "win-win" solutions. We will certainly look forward to your visit and I will be sure to share your comments with Edith. Scott Snyder General...

DuBois, Pennsylvania
Reviewed 15 May 2015

I was so fortunate to stay at the Grand Hotel for 4 days while working in Salem, Oregon May 5,6,7&8. The hotel is gorgeous and the rooms are quiet and very comfortable and spotless . The staff at the front desk are all so helpful, cheerful and welcoming. Since they are centrally located in Salem, it is easy to walk...

 Report
Helpful?
Thank pam15801
joshsanders, General Manager at The Grand Hotel in Salem, responded to this review

Dear Pam15801, We're glad you found us as well. You've done a wonderful job of identifying items that we hope to showcase when explaining to our potential guests the things that set us apart from the other quality lodging facilities in Salem. Thank you and we hope to see you again soon, Scott Snyder General Manager

Arden, North Carolina
Reviewed 12 May 2015 via mobile

Very nice hotel in the middle of Salem. The hotel is connected to the conference center which is very convenient. Free parking which you don't see much any longer. Nice hot breakfast buffet. Every single employee that I came in contact with from the front desk, maids etc. would ask how I was doing. You just don't see that a...

 Report
Helpful?
Thank Arden N
joshsanders, General Manager at The Grand Hotel in Salem, responded to this review

Dear Arden N, It looks like you were able to enjoy all of our attributes. I hope that you were able to explore some of the wonderful shops located downtown as well. We hope that your travels will bring you back to the Salem area and that you will think of us. The comments will be shared with our team....

Scottsdale, Arizona
Reviewed 10 May 2015

I enjoyed a large, well-appointed suite (half of which I could have sublet and still had ample room!). The room had everything I need and more; there were two large TVs (one in the sitting room and one in the bedroom) I didn't try the TVs, but I assume they worked as everything else in the room worked well. The...

 Report
Helpful?
Thank Lexloco
joshsanders, General Manager at The Grand Hotel in Salem, responded to this review

Dear CalgaryDavid W, Thank you for the wonderful comments, we appreciate the appraisal and will certainly share this with our team! We're very glad that you found us. We look forward to hosting you again soon, Scott Snyder General Manager

102 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (70)
Viewed
Dining (1)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Dining (12)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salem hotels
4.0 km away
Hampton Inn & Suites Salem
3.9 km away
BEST WESTERN PLUS Mill Creek Inn
4.0 km away
La Quinta Inn & Suites Salem
Show Prices
Show Prices
Show Prices
4.0 km away
DoubleTree by Hilton Hotel North Salem
3.9 km away
Red Lion Hotel Salem
Red Lion Hotel Salem
#9 of 23 in Salem
797 reviews
5.3 km away
Phoenix Inn Suites South Salem
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Region: United States > Oregon > Salem
Price Range: RM722 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelClick, Kognitiv US Corp, Hotwire, Orbitz, Travelocity, Expedia and TripOnline SA so you can book your The Grand Hotel in Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
Hotel Style:
#1 Green Hotel in Salem
#3 Business Hotel in Salem
#3 Romantic Hotel in Salem
#3 Family Hotel in Salem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel in Salem staff and other travellers.
2 questions
Ask a question
Puyallup, Washington
2 months ago
San Francisco, California

See all questions (2)

Questions? Get answers from The Grand Hotel in Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the east side. Great views of the city and the morning sunrise.”
mattbG8807HA, 20 Apr 2017 | Read review
“We had a room facing the inner roof, not the street, so it was pretty quiet, just A/C white noise.”
meredeEetC, 16 Apr 2017 | Read review
“2nd floor family suite = same floor as laundry and pool!”
kristinf931, 11 Apr 2017 | Read review
“Upper floors may be more quiet.”
msjradennis, 6 Apr 2017 | Read review
“Get a room away from the elevator”
L5712XCelizabethl, 3 Apr 2017 | Read review
5 of 5