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Comfort Suites

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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Reviewed 3 weeks ago

What a wonderful staff! They went out of their way to make sure that my family had what we needed. We were in Springfield for a funeral. (It was a hard trip.) We were tired when we arrived and it was not check in time yet. They worked with us and let us check in early. Every time we entered...

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Helpful?
Thank Malena J
Franziska W, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write such a nice review, Malena! We are so sorry to hear that you were in Springfield for a funeral. We are glad that our staff made your stay as comfortable as needed. It's wonderful that you liked our location and that you found the room clean and fresh as well. We hope...

bellingham, washington
Reviewed 30 October 2016 via mobile

This had its pluses and minuses Plus: friendly staff, decent bed, clean, nice location, good pillow options. Minus: room smelled like athletic socks - I think it had something to do with wall a/c. When it is turned to heat mode it smelled. Breakfast was missing a pot of oatmeal - only instant. No great gluten free options for cold...

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Helpful?
Thank bahatrip
Franziska W, Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to send us your feedback about your recent stay the Comfort Suites Eugene-Springfield! We are glad to hear that you found our staff very friendly and that the bed was comfortable and the room was very clean. We take great pride in how clean our property is. We are so sorry to...

Maryland Heights, Missouri
Reviewed 5 October 2016

On a recent business trip to Eugene I stayed at the CS in Springfield. The hotel is clean and quiet. If you like your beer you can't beat the location. It is a 2 minute walk to the Hop Valley Brewery. Breakfast is hot and buffet style. Free WiFi. I would stay here again. One drawback is that the TV...

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Helpful?
Thank BobbyBluewaters
Franziska W, Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to write a review! We are happy to hear that your business trip to Eugene was successful, and that you found the hotel clean and quiet. It's great that you were able to head over to Hop Valley and try some of the locally made beer and food there. We also like...

Palm Springs, California
Reviewed 29 September 2016

I had to travel to Springfield, Oregon from my home in Florence, Oregon about 60 miles away from my house, for three tooth extractions. I had not gotten home from work until 1:30 am the night before and had to be at the dentist's office by 8:00 am the same morning. I had not had any sleep for about 24...

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Helpful?
Thank Colorfulweddinggowns
Franziska W, Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to write such a wonderful review! We are so sorry to hear about your tooth extractions, but we are thrilled to hear that our Comfort Suites staff made your stay as comfortable as we possibly could have. Our staff takes such pride in making every guest feel like royalty, and we are...

Reviewed 24 September 2016

We stayed here with our daughter for over a week and she continues to stay until her apartment is ready. This is rated a "platinum award" hotel and we can understand why. Foremost, the staff is outstanding! Every person who works at this hotel is super friendly AND helpful and it seems to come naturally to them all. The breakfast...

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Helpful?
Thank George A
Franziska W, Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how your recent extended stay with us was. It is so wonderful to hear such great things about our staff! We are so lucky to have such amazing people on our team who take pride in their customer service. It's also great to hear that you and your daughter enjoyed...

Reviewed 29 August 2016

Clean comfortable hotel. Spacious room. Spent one night there with my kids. The staff was warm and courteous. Great hot breakfast. Were lucky to get a room. The price was more than I had expected. Will go again!

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Helpful?
Thank Fauzia W
Kari P, General Manager at Comfort Suites, responded to this review

Thank you Fauzia, for your review! Good to know that the breakfast treated you and the kids well and had to ready to go for the day. We're glad to hear that you and your family will stay again. We appreciate your business!

Omaha, Nebraska
Reviewed 28 August 2016

I don't normally stay at Comfort Suites - they have often been run down a bit or too low on the budget scale. The 5 circles for this hotel is based primarily on value, as you are still on the mid-budget side of the spectrum, but you don't get a excellent value for your money. Downsides first - the walls...

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Helpful?
Thank OmahaTraveler57
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your thorough and very fair assessment! It is wonderful to hear all of the parts of the room that are really working and to get feedback on what needs an update. Your comments and reviews really do help us determine what aspects to direct ownership towards as they re-invest in the hotel. We enjoy hearing that we...

Reviewed 24 August 2016 via mobile

We were lucky to get a room last minute. It was comfortable and the room was nice and roomy. The pillows left our necks hurting, but the breakfast was good! Eggs, Canadian bacon, fresh waffles, pastries, the whole enchilada. The gym was nice too! The only downfall were the pillows so it was still a good stay. I'm sure we...

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Helpful?
Thank Robin M
Kari P, General Manager at Comfort Suites, responded to this review

One thing can make all the difference! Thank you for letting us know about your pillows, we continue to try to keep everything in tip top shape and that includes changing out pillows. We will be on the lookout for more that are ready to be rotated out. Thank you for the review; we'll see you again on your next...

Oregon
Reviewed 18 August 2016

Our family spent 8 days at this hotel - 2 adults, 2 kids and a dog. They put us in a larger room (knowing we might be there maybe a while), the beds were great, the couch was nice to have (son slept on hideabed and said it was very comfortable), breakfast every morning was yummy (coffee ready at 5am...

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Helpful?
Thank missy34Oregon
Kari P, General Manager at Comfort Suites, responded to this review

Perfect is really high praise! We are so glad that your family was comfortable here. (Eight days is a long time for four people to share one bathroom!) Thank your for staying with us and telling the Trip Advisor community about our hotel!

Kirkland, Washington
Reviewed 16 August 2016

This was by far the nicest largest room we stayed in for our 1 week Oregon trip. The staff was very courteous upon arrival and offered us water bottles. The pricing was about the same as most of our other rooms (different brand names) we had stayed in for the week which surprised us. The layout of the room was...

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Helpful?
Thank Kathleen S
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Kathleen! The rooms really are great when you've been on the road and just need a little more room to spread out. Thank you for all your comments, they help us know what to focus on next and what's working for our guests. We hope we see you for your next Oregon trip!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477-1074
Region: United States > Oregon > Springfield
Price Range: RM427 - RM631 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#1 Romantic Hotel in Springfield
#1 Family Hotel in Springfield
#3 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the third floor. No noise.”
 of 5 bubbles BobbyBluewaters, 5 Oct 2016 | Read review
“First floor, end of hall was quiet and convenient to pool, exercise room, ice machine, exit and stairs to laundry.”
 of 5 bubbles D4411PKgeorgea, 24 Sep 2016 | Read review
“Front facing room was large and bright”
 of 5 bubbles , 29 Aug 2016 | Read review
“Stay away from pets unless you bring one.”
 of 5 bubbles RichardK121, 7 Aug 2016 | Read review
“Ask for west side of the building”
 of 5 bubbles garypZ8644PL, 4 Aug 2016 | Read review
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