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Hilton Garden Inn Eugene / Springfield

783 reviews
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Traveller (53)
Room & Suite (27)
Pool & Beach (6)
Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (783)Write a Review
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494
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9
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All reviewsadjustable bedsmade to order breakfastgreat hotelbusiness centerfront desk staffeasy accessconvenient locationgreat stayduckfree breakfastwould stay here againclean roomsindoor poolparking lothgieugenehonors
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11 - 15 of 776 reviews
Reviewed 3 weeks ago

The staff is very professional and friendly and the hotel is nice and clean, the adjustable beds are very firm and will not adjust, if you like a firm mattress then this will not be a problem. We could hear every step from the guest...More

Review collected in partnership with Hilton Garden Inn
Thank Koregon
Response from HGI_EugnSpngfld, Front Office Manager at Hilton Garden Inn Eugene / SpringfieldResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Reviewed 4 weeks ago

I woke up in the middle of the night with the most excruciating pain in my middle back. I called the front desk and they brought up different pillows. That did not alleviate the discomfort of the bed. I had to go out and buy...More

Review collected in partnership with Hilton Garden Inn
Thank chevygal99
Response from HGI_EugnSpngfld, Front Office Manager at Hilton Garden Inn Eugene / SpringfieldResponded 3 weeks ago

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 10 November 2017 via mobile

From check-in to checkout I had a fantastic stay! The staff was awesome & the rooms were spacious & very clean. Every room has a microwave and refrigerator and this hotel is close to the freeways, restaurants and shopping! I loved that Hilton Honors members...More

Thank 524kathleeno
Reviewed 9 November 2017

Staff seemed to be stressed upon check because the hotel was nearly sold out. No issue to me. Cordial enough. The bed was uncomfortable and the walls a bit thin. Hotel served its purpose as it was a pit stop prior to my husband’s surgery...More

Review collected in partnership with Hilton Garden Inn
Thank johannab130
Reviewed 2 November 2017 via mobile

It has been several years since I stayed here, and I had forgotten how nice it is. I arrived at dinner time and it was great to be able to relax and have dinner there at the hotel. The food is a little expensive, but...More

Thank Robyn D
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Traveller (53)
Room & Suite (27)
Pool & Beach (6)
Dining (3)
Hotel & Grounds (32)
Bathroom (3)
Business Centre & Event Rooms (2)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$121 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Springfield
#2 Family Hotel in Springfield
#2 Green Hotel in Springfield
#2 Romantic Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Springfield
#2 Family Hotel in Springfield
#2 Green Hotel in Springfield
#2 Romantic Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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