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Hilton Garden Inn Eugene / Springfield

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Hilton Garden Inn Eugene \/ Springfield
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703 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Eugene / Springfield
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Showing 696: English reviews
Reviewed 17 March 2017 via mobile

I was really impressed. We usually stay across the street at holiday in, but they were full because of a ducks game. Hilton was the only hotel this side of town that had available rooms. They ended up being $50 cheaper than the other hotels we tried getting AND they gave us free breakfast because my husbands a Veteran and...

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Helpful?
Thank AliDubisar
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear AliDubisar, Thank you so much for choosing our property and for sharing the experience you had here with us. We are very happy to hear that you enjoyed the breakfast and it is great to know that we were able to get you in at a cheaper rate. Getting reviews like yours really helps our team understand that going...

Los Angeles, California
Reviewed 16 March 2017

The check-in and check-out process was quick and easy. Employees are helpful and offered us bottled water on several occasions. The rooms were clean, comfy and quiet-as they should be. Great stay, no problems.

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Helpful?
1Thank mgarcia04
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear mgarcia04, Thank you for taking the time to share a review for our property. We truly appreciate getting all the feedback from our guests. It is wonderful to hear that that so many good thing stood out for you during your visit. Knowing that members of our team helped make your stay more enjoyable is what we strive to...

The Woodlands, Texas
Reviewed 15 March 2017 via mobile

The staff was warm, the room was spotless, and the bed was incredibly hard. The "adjustment" did not make a difference. Be aware if you need anything softer than a very (very) firm mattress. I realized too late and didn't sleep more than a few hours.

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Helpful?
1Thank JBDuelm
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear JBDuelm, Thank you so much for taking the time to write a review for our property. We truly appreciate all the feedback from our guests and use that feedback as a tool to help our team better understand the opportunities we have to go above and beyond. It is wonderful to hear that not only did the cleanliness of...

Oregon
Reviewed 14 March 2017

First off let me say, I realize this was a very busy weekend for the folks at the Hilton Garden Inn but, I do expect a certain level of quality from a Hilton, busy or not. That being said, there were great things about our stay and some not as great. The hotel is very nice and I will say...

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Helpful?
1Thank 4Bug-a-Boos
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear 4Bug-a-Boos, Thank you so much for not only choosing our property but also for sharing the experiences you had here with us. We use reviews like yours to help our team better identify which areas we have the opportunity to go above and beyond for our guests. We are delighted to hear that our rooms met your expectations. We...

Dublin, Ireland
Reviewed 13 March 2017

I have stayed at this Hilton a couple of times, in the past, and it was always stellar. This time, however, it was a little different. Now, mind you, it has been a couple of years since my last stay, and sadly the wear and tear has started to show in the rooms. The staff were lovely, friendly and helpful....

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Helpful?
1Thank T G
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear T G, Thank you for choosing our property and then sharing the experience you had here with us. We are so delighted to know that you have been here on multiple occasions. We are proud to hear that our team continues to be helpful and friendly to all our guests and that is our number one priority. Reviews like...

Gresham, United States
Reviewed 13 March 2017

I was very happy with my accommodations at this hotel. My room was quiet and clean. I was happy to learn that breakfast was included with my room. The breakfast offerings were satisfactory. I would definitely stay at this hotel next time I'm in Eugene.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank D9001AGmeganm
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear D9001AGmeganm, Thank you so much for taking the time to share the experience you had here at our hotel. Reviews are extremely crucial to our team and truly help point us in the best direction to make sure every guest is able to leave 100% satisfied. We are happy to hear that the room and the cleanliness really stood...

Bellingham, United States
Reviewed 12 March 2017

I will be back :) The hotel staff were very friendly and accommodating. Breakfast was delicious and very consistent. The bar could have more whiskey options. The gym was good. I would have used more workout items if they were provided.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X9241ACrebeccar
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear X9241ACrebeccar, Thank you so much for choosing our property and then for sharing the details of your visit. We truly appreciate all the feedback from our guests and use that information to help our team go beyond the expectations. It is wonderful to hear that you got the chance to enjoy many of our different amenities. Also we are...

Florence, United States
Reviewed 9 March 2017

Staff is great ! Maintenance is lacking. HVAV noisy. Had to move from one room to another. Communication between staff created the issue. Been here few times now, breakfast is often very dry. Will stay again with checking out the buts...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank charleskU5718OG
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear charleskU5718OG, Thank so much for choosing our property and for sharing the experiences you have had here with us. We are truly grateful that you have chosen to stay with us on multiple occasions. Reviews like yours are extremely crucial to our team and help us identify those situations when we have the opportunity to exceed expectations. All reviews...

San Antonio, Texas
Reviewed 9 March 2017

My suggestion is to get a room no the top floor to avoid hearing people walk and use bathroom all night. It never stopped on some nights. The staff is friendly, just avoid the guy at the front desk. It is in a convenient location. Parking can fill up fast on a busy night. Breakfast is tasty.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank ECanady
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear ECanady, Thank you so much for not only choosing to stay at our property but also for sharing a review of your experience here with us. We are delighted to hear that our team's friendliness was a positive for you during your visit. Also we are happy to know that the breakfast buffet was tasty and satisfying. Regarding the...

Ogden, Utah
Reviewed 8 March 2017

Upon arrival I was greeted warmly by the hotel staff, checked in without an issue, had to let the hotel staff know that I was a Loyalty member because they didn't inquire, although I think the young lady was new and was being trained. Rooms were comfortable, but paid for the High Speed Internet option and it wasn't much faster...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markvC974DY
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear markvC974DY, Thank you so much for choosing to stay at our property and for sharing the experience you had with us. Our management team uses reviews like yours to help our team better understand how we can go above and beyond for our guests. We are delighted to hear that our team really stood out to you in a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 

Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway St, Springfield, OR 97477-1058
Region: United States > Oregon > Springfield
Price Range: RM560 - RM1,160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#1 Business Hotel in Springfield
#2 Green Hotel in Springfield
#2 Family Hotel in Springfield
#2 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Eugene / Springfield staff and other travellers.
1 question
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Winnipeg
7 months ago

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Questions? Get answers from Hilton Garden Inn Eugene / Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't get the top floor as heat rises.”
891carolev, 26 Apr 2017 | Read review
“Upper floors are probably quieter”
4Bug-a-Boos, 13 Mar 2017 | Read review
“Make sure yor room is not above kitchen exhaust fans! The odors and smoke are overpowering.”
JetSet5950, 16 Jan 2017 | Read review
“Always ask for high floor rooms when available and the back facing rooms over look the river.”
AlW317, 14 Dec 2016 | Read review
“my room was on the top floor next to elevator but it was relatively quiet.”
Sharp011, 10 Dec 2016 | Read review
5 of 5