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BEST WESTERN PLUS Cascade Inn & Suites

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424 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Cascade Inn & Suites
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Showing 419: English reviews
Medical Lake, United States
Reviewed 28 March 2016

This Best Western is a great place to stay. The hotel is clean and the excercise room and pool are nicely kept up. The breakfast is nicely appointed and maintained throughout the entire morning. I would recommend it!

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Helpful?
Thank Lewis E
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your business. We are happy you decided to stay with us and take the time to write a reveiw about your stay. We value your opinion and appreciate your recommendation. We hope to see you again soon, Kim & Staff

Eagleville
Reviewed 23 March 2016

This place impressed me from all aspects ... the bed and pillows were great... breakfast hot fresh and well supplied.. Coffee was great.. When traveling north again i will be sure and book here again..

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Helpful?
Thank Rebecca H
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us a writing a review. Your opinion is important to us! We look forward to your return. Please let us know if we can do anything to make your next stay even better. Thank you, Kim & Staff

Newport, Oregon
Reviewed 22 March 2016

We should have stayed at Edgefield. My coworker and I booked 2 rooms here. We usually have good experience with Best Western. The hotel looks good upon arrival. The evening desk person was surly and unhelpful - both of us (and the person behind us) felt the young man was rude. He refused to verify the price of our rooms...

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Helpful?
1Thank NewportMania
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for writing a review. I'm sorry to hear you felt you were not given good service at check in. We value your business and opinion and will use this information for continued training. Unfortunately it is true that we are unable to verify your rate when booked through Expedia. You actually paid Expedia who then pays us so...

Reviewed 20 March 2016

Perfect location if you are going to edgefield. I loved the room, staff, food everthing. So happy that I picked this place not knowing the area at all. Easy access to the highway exit and to Edgefield.

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Helpful?
Thank joys499
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are happy you enjoyed your stay and found us convenient to the attractions you were here to see. We hope to see you again! Kim & Staff

Reviewed 14 March 2016

Staff were excellent. Stayed in a clean spacious first floor room, big king size mattress, blankets and pillows that were very comfortable. Really liked the place, not far off the main highway. They had a good breakfast, tasted like basic microwave rewarmed food, sausage gravy and biscuits, sausage links, cheese omelets, make your own waffles, fruit, cereals and all the...

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Helpful?
Thank VW2017
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and taking time to write a review. We do only have a couple choices with in walking distance for restaurants but within 3 miles we have almost 100 choices. We are happy to help with directions 24/7 as well as provide menus for local deliveries of sandwiches, pastas, and of course pizza. We appreciate...

Kent
Reviewed 12 March 2016

The hotel was nice, but what really set it apart was the customer service during the graveyard shift. After check in , I laid down for a planned one hour nap, but overslept and woke up at 1am felling hungry. I went to the front desk, the attendant called a taxi dispatch, but they never answered or called back, so...

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Helpful?
Thank Saul-from-Seattle
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your kind review. Teresa was very happy to share her lunch with you. We appreciate your business and look forward to seeing you again. Kim & Staff

Seattle, Washington
Reviewed 4 March 2016

I work at night and sleep during the day. Made sure to let the front desk know at check-in. They were very accomodating, putting me on top floor near the end of hall for a quieter stay. Also they left a note for housekeeping letting me know that I was a day sleeper. That didn't stop housekeeping from calling my...

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Helpful?
Thank Cal3920
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are so sorry housekeeping woke you up and we promise the next time you stay with us we will not bother you. As for the outlets....agreed. We actully received our new lighting shipment this week. Each of the lamps have additonal outlets built into them and we are also...

Puerto Ordaz, Venezuela
Reviewed 2 March 2016

Excellent hotel, friendly employees day and night. Very clean room, comfy bed, quiet place. Breakfast was very nice, they offer "real" eggs in different forms, cottage cheese, greek style yogurt, soy milk, different fruits besides waffles and other goodies. My wife and I really felt at home! Thanks BW Plus at Troutdale, OR. We will definitely come back. Elena &...

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Helpful?
Thank Z1993LRfernandom
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and taking time to write a review. We are so glad to hear you enjoyed your stay and we looke forward to your return. Kim & Staff

Surrey, Canada
Reviewed 25 February 2016 via mobile

Place is very accessible it is near a gas station, near Walmart and 20 minutes from downtown. Ample parking space we didn't have any problems even when we got it late. They serve free breakfast in the morning, they have a waffle maker, which i like. A little backgrounder, we went on a comiccon weekend, lots of people checked in,...

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Helpful?
Thank yeti257
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review and your business. We value your opinion and appreciate you taking the time to let us know about your stay. We are glad you enjoyed breakfast and found our location conveinent to your needs. There is one electrical outlet in each room that is operated by the wall switch. It does cause confusion so we...

Reston, Virginia
Reviewed 24 February 2016

We spent four nights in this hotel. The room was spacious and comfortable, with a refrigerator and microwave. Coffee in the lobby, and cookies, pretty much all the time. We were on the third floor near the vending machines, but were not bothered by any noise. Staff was very friendly and accommodating. Exercise room had a variety of equipment including...

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Helpful?
Thank kenbrad
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. It sounds like you were able to use most of our amenities and enjoyed them too. We really appreicate knowing about our guest's stays. Your opinion helps us to know what we can improve on and what our guests enjoy most. We hope to see you again! Thank you, Kim...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of BEST WESTERN PLUS Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 

Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey St, Troutdale, OR 97060-2814
Region: United States > Oregon > Troutdale
Price Range: RM405 - RM605 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cascade Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cascade Inn & Suites staff and other travellers.
4 questions
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boston
2 months ago
McCall, Idaho
9 months ago
Virginia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Cascade Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms have views but the many we've stayed in are equally quiet.”
 of 5 bubbles brandoca, 12 Nov 2016 | Read review
“Find a better deal....”
 of 5 bubbles TheCrazy, 17 Oct 2016 | Read review
“I don't think there are any "views" from this hotel. We had a room in the back which was very quiet.”
 of 5 bubbles sandybeaches23, 15 Oct 2016 | Read review
“Ask for the king room!”
 of 5 bubbles Shasta5Lady, 9 Sep 2016 | Read review
“Stay in top floor in front because the back of the hotel faces the expressway.”
 of 5 bubbles christineb260, 3 Aug 2016 | Read review
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