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My stay here was just okay. After my first night I asked to be moved to the top floor. The hotel did accommodate my request with no issue. I am a very sound sleeper but the noise level on the bottom floor kept me awake...More
We were in town for a graduation and did not have reservations. The Holiday Inn Express gave us a room at a great price. It was clean, comfortable, roomy and included a great breakfast. Everyone was extremely friendly. And it was in a great location...More
While traveling finally stopped from Ohio on the way home to New York. We stopped but were told there were no rooms. We went on our IHG Rewards app and found rooms available made reservation on app and went went back in. Elevator was in...More
Customer service is complete garbage. Judgmental employees that cannot act professional if their life depended on it. I cannot wait to leave as soon as I arrive and the WiFi is terrible, the DO NOT have anything updated.
This place wasn't high quality when it was built but it has aged rapidly. The beds are still decent (nicer than the Hamptons) but the rooms need to be refurbished. The gym is awful in that it is tiny, the cardio equipment must have been...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Belle VernonResponded 12 March 2018
Thank you for your stay and for taking the time to leave us feedback. I am sorry you felt that the condition of the hotel and gym facility were below par. I want for all of your stays with us to be pleasant...More