We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Philadelphia Bensalem Hotel

Booking.comUS$92*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$122*
US$92*
US$122*
US$92*
US$122*
US$92*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
BEST WESTERN PLUS Philadelphia Bensalem Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

314 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Philadelphia Bensalem Hotel
See the most recent reviews
Showing 308: English reviews
Reviewed 5 April 2016

Had a awesome stay lounge was great and hot Breakfast was good clean rooms. Stayed 4 nights and will definitely be back to stay here when we come back to visit family. Also it's close to a lot of different Restaurant's in the area and the casino is close by Ben's BBQ is located inside hotel great food and had...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Bryan J
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Bryan J, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank...

Reviewed 2 April 2016

Breakfast was great. The staff was very friendly. Clientele was a little iffy. Location was a little farther than i thought from Philly, but there is a lot of traffic going on in the city. Pool was good but had a very heavy chemical smell. It is located near a lot of good chain restaurants. The room was clean but...

 Report
Helpful?
Thank brianne g
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Brianne g, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better...

Reviewed 31 March 2016 via mobile

First off outside pictures do not match. Indoor Pool was cool not heated. Had to wait 15 min to have handicapped chair at pool available to use. But what really upset us was I called when I booked our room back in Jan and asked for a handicapped room with walk in shower for a teen in a wheel chair....

 Report
Helpful?
Thank pmask1972
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi pmask1972, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience...

Bensalem, United States
Reviewed 29 March 2016

The staff was very accommodating for me and my wedding party. They offer a great shuttle service. They will help keep track of the people who booked and who needs to book. The rooms were clean and they also helped us with any issues that may had arrived.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Colin F
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Colin F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank...

Reviewed 24 March 2016 via mobile

We stayed at this Best Western for a few days over the holidays, with our two large dogs, who they allowed for an additional fee. The rooms are clean and big, with ample space for us, two dog crates and all of our luggage. The staff was friendly and the breakfast was decent, but the indoor heated pool and hot...

 Report
Helpful?
Thank Latrice H
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Latrice H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. I am so happy to hear that our new salt water pool and hot tub was the highlight...

woonsocket, United States
Reviewed 23 March 2016

From the check-in process to the check-out process, everything was spot on. The room was great and the bed was fantastic. So comfortable! The breakfast was a 5 star meal! A little noisy in the corridors, but it was a Sat night and there was tolerable.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Carol P
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Carol P, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank...

Georgia
Reviewed 10 March 2016

This hotel was very nice. I usually stay elsewhere on my trips to Philly but this was my first time at the Best Western. Close to the casino, clean, and the staff is excellent. I visited in January due to a death in the family. I am very picky about where I lay my head. When I walked into the...

 Report
Helpful?
Thank TweDan
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi TweDan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you.Your...

Bensalem, United States
Reviewed 7 March 2016

We visited the hotel to have my daughter spa party and sleep over. The hotel was very nice, clean, the rooms were very nice. The kids loved the indoor pool and hot tub. The staff was very nice and friendly. The breakfast was very nice, stocked and organized. The breakfast area manager, I think his name was Vern was very...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Mayomi S
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Mayomi S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank...

Sarasota, United States
Reviewed 6 March 2016

What a pleasurable stay! Visiting Bensalem, primarily to enjoy the nearby Parx Casino (0.6 mile) with family, we stayed at the Best Western Plus. Days before, I called the Hotel and made special arrangements for a handicapped bathroom. We arrived late and were greeted by a friendly, professional staff. The bed was as comfortable as any I've experienced. Vern provided...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Francis M
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Francis M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank...

Pittsburgh, Pennsylvania, USA
Reviewed 28 February 2016

very pleasantly surprised to have a hotel room that not only was clean but smelled clean. Hotel has a very pleasant staff. Easy to access off the PA Turnpike and Route 1 For the price range, this was one of the better values in the Bensalem area

Review collected in partnership with Best Western
 Report
Helpful?
Thank Jeanne N
BWPBensalem, Director of Sales at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Hi Jeanne N, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank...

42 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Room/Suite (6)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Other (1)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Bensalem
0.4 km away
Hampton Inn & Suites Philadelphia/Bensalem
0.2 km away
Sleep Inn & Suites
Sleep Inn & Suites
#7 of 9 in Bensalem
193 reviews
0.8 km away
Holiday Inn Bensalem - Philadelphia Area
Show Prices
Show Prices
Show Prices
0.5 km away
Inn of the Dove - Bensalem
1.4 km away
Radisson Hotel Philadelphia Northeast
1.2 km away
Courtyard Philadelphia Bensalem
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the foothills of beautiful Bucks County, the BEST WESTERN PLUS Philadelphia Bensalem Hotel offers exceptional service and outstanding amenities to Bucks County visitors. We are located close to Sesame Place(R), Parx Casino and Philadelphia Mills Mall. Corporate guests love the easy access to I-276, I-95, US-1 and being only 20 miles from downtown Philadelphia. Having free Wi-Fi access, 24-hour business center and flexible meeting rooms makes doing business on the road a pleasure. Our hotel offers a complimentary full breakfast to all of our guests as well as new restaurant and lounge Ben's BBQ & Beer that is open for lunch and dinner and try one of our delicious BBQ plates that will have you come back for more. Our custom catering adds a bit of flair to any meeting in Bucks County. Families know our Bensalem, PA hotel's location means less travel time and more time for fun. Flyers Skate Zone is nearby as well as Sesame Place(R), Peddler's Village and the Philadelphia Mills(R) Outlets. Kids love the Please Touch Museum(R) and the Philadelphia Zoo. Don't miss the chance to bring history to life with a trip to Independence Hall in downtown Philadelphia. After a long day of visiting our local attractions, you can relax in one of Bucks County largest spa tub with our 10 person salt water spa while the kids enjoy our great indoor pool. Our hotel's guests can spend the day experiencing the best of Philadelphia and Bucks County when you allow our Bensalem, PA hotel's staff to serve you. Book your stay today! ... more   less 

Additional Information about BEST WESTERN PLUS Philadelphia Bensalem Hotel

Address: 3499 Street Rd, Bensalem, PA 19020-1547 (Formerly Holiday Inn Philadelphia - NE Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: RM444 - RM726 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Philadelphia Bensalem Hotel 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Priceline, Best Western, Hotwire, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN PLUS Philadelphia Bensalem Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room in the back facing the rear parking lot and forest.”
Tripsteroid, 28 Nov 2016 | Read review
“First floor room was quiet and secure. Windows sealed.”
269cindyk, 7 Nov 2016 | Read review
“The best room to choose would be in another hotel”
Constable186, 4 Aug 2016 | Read review
“Some rooms are a quite a distance from where you check in, so if you have lots of luggage grab a cart.”
L7161ULsimonb, 21 Jul 2016 | Read review
“Stay somewhere else”
johneisele, 6 Jun 2016 | Read review
5 of 5
Booking.com
US$92* /night
View Deal
TravelocityUS$92
Orbitz.comUS$92
TripAdvisorUS$92
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates