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Extended Stay America - Philadelphia - Bensalem

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Traveller (21)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent47%
  • Very good14%
  • Average16%
  • Poor8%
  • Terrible15%
Travellers talk about
“grab and go”(9 reviews)
“parx casino”(26 reviews)
“full kitchen”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Philadelphia - Bensalem
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
There are newer reviews for Extended Stay America - Philadelphia - Bensalem
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All reviewsgrab and goparx casinofull kitchenexcellent comfortstay shortlaundry roomfast foodchange roomschecking inquiet locationbusiness tripenjoyed my stayfront desk staffflat screen tvfirst floorupon checkstreet road
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51 - 55 of 153 reviews
Reviewed 8 September 2015 via mobile

My wife and I returned to the Philadelphia area to visit family friends after moving to Northern Virginia earlier this year. The room was booked at a great rate through Priceline. The positives (there were a few) included location - proximal to those we were...More

Thank erskit
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 24 September 2015

Thank you for the feedback about your stay at our hotel. The situation you described regarding the exterior door is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team is aware of the issue you had and...More

Reviewed 24 August 2015

Extended Stay in Bensalem is in a great location where you can shop for anything you need from food to clothes to household items to gifts, etc. There are plenty of restaurants nearby which range from fast food to comfy dining to fine dining. The...More

Thank SassyAAWAA
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 11 September 2015

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our hotel and all the amenities we offer. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for posting your...More

Reviewed 22 August 2015 via mobile

Bathroom sink leaked all over floor. And no hot water at all staff was polite. But the ability to bathe myself and my son with hot water would be nice. Tv choices lacking for a 5 yr old also the use of washer and dryer...More

Thank Adam R
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 3 September 2015

Thank you for taking the time to write a review of your stay. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will have our maintenance engineer inspect your room to ensure everything is functioning properly...More

Reviewed 3 August 2015

They don't clean the rooms while you're there, which is odd. You have to request kitchenware, not in room. Towels are not replaced and kind of Skanky. Staff is lovely. It's great if you're doing a multi day tourney at parx (which I was )....More

Thank Pokergal123
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 13 August 2015

The feedback provided in your review is much appreciated. I appreciate your comments about our staff; however, I sincerely apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available...More

Reviewed 30 July 2015

Great location - close to food establishments. Personnel friendly and courteous. Easy checking in and checking out. Clean and organized. Relaxing colors and décor. Room were well kept and well stocked with toiletries and towels.More

Thank John L
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 14 August 2015

Thank you so much for posting a review of our property. I am thrilled we were able to provide you with a home away from home experience! I truly appreciate your comments regarding our friendly staff, convenient location and comfortable rooms. Thank you again for...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$98 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$98 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (12)
Dining (1)
Family and Play Areas (2)
Questions & Answers
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scottwg5233
29 August 2016|
AnswerShow all 4 answers
Response from arlenew40 | Reviewed this property |
Also, you will have to connect to the Market-Frankford elevated train to get to downtown Philly from the bus that you take. You can call SEPTA at 215-580-7800.
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Room Tips
"The casino is across the highway"
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"Don't stay at this hotel, your money can be better spent elsewhere."
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"Anew staff is needed. Janae should be disciplined for lyng"
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"Directly across from the casino with clean rooms that are sunny and bright."
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