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Comfort Inn

11/06/2017 12/06/2017
1 room 2 adults 0 children
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136 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Reviewed 11 March 2017 via mobile

We stopped here for one night during return from FL, based largely upon reviews. Our experience was different from many, but even though inexpensive, the shortcomings outweighed the savings. First it was beyond the primary Chambersburg exit, and most eateries are not in walking distance (contrary to what the booking agent assured us), so we had to get back in...

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Helpful?
Thank Gracelikeariver
COMFORT I, Front Office Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Sorry for inconvenience but our hotel is under renovation.Very soon we will have new lighting in rooms.But we are trying our best to make...

Chester, New Jersey, United States
Reviewed 31 October 2016

Checkin was as smooth, quick and friendly as I've ever had. The property is an easy half hour drive from Gettysburg right off of Rt 81. The condition of the property was very good - the rooms showed a little wear-and-tear, but the room was updated, tasteful and comfortable. There were a couple of minor cleaning issues in the room,...

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Helpful?
Thank Tim W
Greenville, SC
Reviewed 17 October 2016

We arrived late and we were greeted warmly - always a good sign! Our room was clean and comfortable. We were pleased with the location, the value and the courteous greeting. We made good use of the refrigerator - thankful to have it - and the large table in our room. We grabbed coffee on our way out in the...

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Thank jainsc
Cookeville, Tennessee
Reviewed 6 October 2016

The place was clean and away from so many other places, and had plenty of grass to walk dogs on. My husband didnt care of it cause he heard the highway traffic go by all night, but i didnt hear a thing

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Helpful?
Thank 931shelly
COMFORT I, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 26 September 2016

We booked two rooms for the same weekend this year as last year because this place was spotless last year. This year, the floors had not been vacuumed in some time. There was lent all over the floors and dirt, paper and lent along the edges of the beds, wall and between the nightstands and beds. There were receipts and...

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Helpful?
Thank Tina W
COMFORT I, Front Office Manager at Comfort Inn, responded to this review

Dear Guest, Thank you so much for letting us know of the issues that you had during your stay. I sincerely apologies for this and want to assure you that it has been addressed. This is not the norm for our property and we appreciate you helping us to improve. I hope that you will consider staying with us again...

Butler, Tennessee
Reviewed 19 September 2016

Cked in w/motel manager, had a wait while he cked for available rm, said none on 1st floor went to rm on 2nd floor and as soon as we opened the door we could smell cig smoke. Went back to front desk were a very nice lady (American), didn't get her name ,gave us a great rm on 1st floor--king...

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Helpful?
Thank wataugaman
COMFORT I, Front Office Manager at Comfort Inn, responded to this review

Dear Guest, I am so sorry that you experienced bad experience during your stay. I assure you this is not the norm.At Choice Hotels, this is not the type of service we strive to provide our guest. Please accept my sincere apology for this. We hope to see you again for another Chance. Sincerely, Property Chi, Front Office Manager Comfort...

sthrngirl
Reviewed 9 September 2016

One night road stop on way north. Had a ground floor room right next to interstate and yet heard little of the traffic. Staff was very friendly and helpful. Room was updated and comfortable and clean. Inexpensive.

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Helpful?
Thank sthrngirl
COMFORT I, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Knoxville, TN, United States
Reviewed 6 September 2016

We like to stay at Comfort Inns because we know what we're going to get for a relatively reasonable price. However, the Comfort Inn in Chambersburg was clearly substandard. The room smelled stale and beds and linen smelled like B.O. The manager was uninterested in our verbal feedback. Fortunately, our experience at this particular Comfort Inn was an anomaly.

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Thank TNBikingBum
Reviewed 31 August 2016 via mobile

Stayed one night while on our way to New England. The front desk staff was really nice and very helpful. The room left a lot to be desired. The a/c struggled to cool off the room so we could sleep. The floor had a big divot on the middle. The carpet was beyond needing to be cleaned. It needs to...

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Helpful?
Thank Peggy E
COMFORT I, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We are in process for renovation entire hotel so carpet going to be change soon. But your satisfaction is important to us and we...

Ocala, Florida
Reviewed 25 August 2016

Two night stay. Very reasonable. Staff were great and the complimentary breakfast was very good. The bed was comfortable and even though close to I-81 there was no traffic noise. About 40 minutes from Gettysburg but the ride was picturesque. Right next to the Chambersburg Mall. Only drawback the furniture in the room was old and you could see a...

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Helpful?
Thank brucebV436QC
COMFORT I, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Comfort Inn

Address: 3301 Black Gap Rd, Chambersburg, PA 17202-9731
Region: United States > Pennsylvania > Chambersburg
Price Range: RM308 - RM578 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 63
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Also Known As:
Comfort Hotel Chambersburg
Comfort Inn Chambersburg
Chambersburg Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Allentown, Pennsylvania
Allentown, Pennsylvania
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“205 was great, close to the elevator.”
RichardE368, 23 May 2017 | Read review
“Ask for a room near the elevator to be further from the Interstate.”
BobP232, 12 Mar 2017 | Read review
“Smoking rooms are on second floor.”
tinamE8688MG, 11 Mar 2017 | Read review
“Accessibility to pool for physically disabled.”
232buffyc, 8 Oct 2016 | Read review
“Pet friendly, no elevator, great shower heads, fast food nearby”
FoxyFrog, 12 Aug 2016 | Read review
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