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See all Speciality Lodging in East Stroudsburg

Villas at Tree Tops and Fairway

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Traveller (568)
Room & Suite (169)
Dining (15)
Overview
  • Excellent9%
  • Very good21%
  • Average21%
  • Poor17%
  • Terrible32%
5 Nov 2017
“Fine, but I wouldn’t recommend it”
20 Oct 2017
“It used to be a nice place.”
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (921)Write a Review
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193
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276
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1 - 5 of 914 reviews
Reviewed 2 weeks ago

Walked into our culdesac of units to see bags of clean towels and toiletries laying under the porches of all but our unit. It was 4 PM; cleaning was over and these bags sat outside for 3 days. Once they disappeared a few new ones...More

1  Thank BaltimoreRedbird
Reviewed 2 weeks ago via mobile

Arrived early @1. We got laughed at that no rooms were clean. It was the day after thanksgiving. I’d expect it to be busy.. but this was insane. Came back at 5:30. Huge line out the door and people saying they were in line again...More

2  Thank Michelle S
Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 2 weeks ago

We strive to create the best possible experience for our guests, I am sorry that wasn’t the encounter you had. Currently, we are undergoing some changes including handling housekeeping in house instead of a third party company. Though we were aware that it would be...More

Reviewed 3 weeks ago

The staff was so nice and attentive. Our accomadations were acceptable. The tv's are way too small. The entire property needs updating including the indoor pool & spa area. Our oven broke at the end of our trip and they gave us 2 days free...More

Review collected in partnership with Armed Forces Vacation Club
Thank Dkdskjck
Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 2 weeks ago

Thank you for taking the time to write a review of your recent stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and...More

Reviewed 8 November 2017

Filthy, filthy, filthy!!!!! There is a reason why excavation equipment has been busy tearing down original condos here....it's the only way they get cleaned. Our first condo had black mold growing in laundry and bathroom,hair left everywhere, and crumbs on everything, we got them to...More

Review collected in partnership with Armed Forces Vacation Club
Thank chompspop
Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 4 weeks ago

First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction....More

Reviewed 6 November 2017 via mobile

The hubs and I stayed at Treetops for a long weekend. We usually take reviews with a grain of salt, because it seems as if most people are pickier and far tougher on places than we are. Having said that, some of the negative reviews...More

Thank Toetoes
Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 4 weeks ago

Thank you for taking the time to share your observations with us. We appreciate feedback from our guests and use it to our advantage. We are striving daily to improve our guests overall vacationing experience. The Villas at Tree Tops and Fairway would like to...More

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Traveller (568)
Room & Suite (169)
Dining (15)
Pool & Beach (6)
Hotel & Grounds (340)
Bathroom (42)
Family and Play Areas (16)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Concierge
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Golf Course
Tennis Court
Indoor pool
Bar/Lounge
Spa
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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