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At first, I found the manager Sam very helpful in accommodating us in regards to a personal request when we reserved a room for the night. Unfortunately our special needs son's seizure meds were left down at the Jersey shore and we didn't realize it...More
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 29 July 2017
Thank you for your review and for bringing your concern to our attention. I understand that part of your stay did not go as planned and regret the inconvenience you have experienced with your left medicine in the Jersey shore which prevented you...More
Was looking for a hotel where we could take our 2 toy Yorkies. They were accommodating with that since they were only 4&6 lbs. the room wasn't bad except for the couch and the shower needed to be scrubbed better but other then that the...More
Thank Dawn R
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 22 July 2017
Hi Dawn R,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our room. However, I was concerned to see that you were not impressed with the couch, shower cleanliness,...More
Just returned from vacation stay with wife here.
Very clean, great bed, terrific friendly front desk service, delicious breakfast, nice kitchen in suite
Pool pretty cold, a/c in room is set at high so you cant get the room to be really...More
We had to be in the area due to a death of a friend's mother. This was a bit pricier a stay than we usually do, and although it was a "mini suite" and had a nice kitchen, and it had a sofa (that was...More
I stayed here in January 2017. The hotel has potential but needs some TLC. The room itself was fine and I like the layout but it shows signs that it needs a deep cleaning and some repair/replacement of furniture and carpets. The couch was very...More
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 25 April 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms, furniture and breakfast selection. Reviews like yours are very valuable as they enable...More
US$96 - US$218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from zoilar332 | Reviewed this property |
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and... More
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and staff was very helpful providing extra pillows, towels, blankets and toiletries. It isn't clear to me if the hotel is collaborating with any other hotel nearby, as far as sharing any type of services. We shared a very special moment honoring our parents, and speaking for myself and extended family, we are thankful to the STAYBRIDGE Suites staff for finding the time to assist us every day to make us feel at home.