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Comfort Inn & Suites

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#16 of 38 Hotels in Erie
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Inn & Suites
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Pennsylvania
Reviewed yesterday NEW

I was pleasantly surprised how quiet this hotel was. I was expecting a lot of noise from kids since it is adjacent to Splash Lagoon. I slept like a baby and did not hear any noise throughout the night. The breakfast area was crowded but well-stocked and the hostess was very friendly and helpful. I would definitely stay here again.

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Helpful?
Thank tyler2pa
Darien Center, New York
Reviewed 4 weeks ago via mobile

I generally stay at Marriott hotels but we had a gift certificate to be used in conjunction with Splash Lagoon so my wife and three kids spent the night here. The rooms are impeccably clean. Beds are very comfortable. Linens were fresh and crisp. Kids really enjoyed the free breakfast. Since we stayed in January we took a short walk...

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Helpful?
Thank globtratta
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We appreciate the kind comments you make and are pleased that you found your room clean and comfortable. We hope to see you again soon.

Mississauga, Canada
Reviewed 19 January 2017

Very close to all shopping. Room was adequate for price. We had 2person jacuzzi which was nice and relaxing. The only problem was leaving late morning and missing housekeeping. Room did not get serviced first night. Breakfast had lots of variety including hot waffles. Definitely a good choice for budget minded people.

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Helpful?
Thank Chewie2010
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We are pleased that you enjoyed your stay with us. We appreciate you compliments about the variety on the breakfast buffet and are haappy you found our location convenient. We do apologize that housekeeping missed your room. We take all concerns seriously and look for ways to make improvements. We hope...

Reviewed 10 January 2017

I liked the hotel. Was expecting a bit more out of a suite. Stayed here because it was located next to Splash Lagoon. Could have used more seating for breakfast. The breakfast was good. I also enjoyed the indoor pool! The room was clean and the staff was very friendly.

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Helpful?
Thank miahred2579
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We are pleased that you enjoyed the pool and found our staff to be friendly. We agree that sometimes the breakfast room can get a little crowded but we are happy you liked the food. We hope to see you again the next time you are in the area.

Reviewed 3 January 2017 via mobile

I guess you get what you pay for. I know it was a pet friendly hotel I just expect to find a piece of dog food on our carpet. But let me think what the heck else was on that carpet that we didn't see! Had a Jacuzzi tub and let's just say we didn't use it because the Jets...

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1Thank babydar11
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. On behalf of our entire team I apologize to learn of the concerns you had with the cleanliness of your room. I have addressed this matter with our housekeeping department and will use it to make improvments for the future.

Toronto, Canada
Reviewed 29 December 2016

Stayed here as part of the Splash Lagoon Package. First time at this hotel but didn't disappoint. Good breakfast and friendly staff. Pool does not have a hot tub which was a bumer. Would definitely stay here again.

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Helpful?
Thank ScarboroughMirror
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for wirting a review of our hotel. We are pleased that you enjoyed your stay with us and hope you had a great time at Splash Lagoon. We appreciate you kind comments about the breakfast and our staff. We agree it would be nice to have a jacuzzi in the pool area. We hope to see you again...

Rhode Island
Reviewed 27 December 2016

Stayed here overnight on a road trip to Chicago. Clean above average place, decent breakfast at a decent rate. It's not the ritz but they make the best attempt at trying. Friendly and personable. My only complaint is the $1.50 safe charge on my bill. Not sure what that was for but if you are trying to make your quota...

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Thank ti1070
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel We are pleased to see that you enjoyed your stay. We appreciate your compliments of our friendly staff. Next time you stay with us please be sure to check with the front desk if you have any questions about the charges to you room folio, we will be happy to provide...

Reviewed 3 December 2016 via mobile

Stayed here for two nights three days. Check in was quick. Guest service agents were friendly and helpful. Our room was by the indoor pool on the first floor. The indoor pool was huge compared to other hotels I've stayed in. The only negatives I give the hotel was free breakfast, it was warm but lacking flavor in my opinion....

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Thank GemZzica
Scott K, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete this Choice Hotels survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an...

Reviewed 11 November 2016 via mobile

I'm from Florida here on business. I'm on my 3rd week here at hotel. They cater to screaming kids here. Told me they'd put the kids on the other side of hotel. Big lie. Hotel manager on duty has no control over kids or their parents. I worked 12 hours to come back to kids running up and down halls....

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Helpful?
Thank David D
Scott K, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for the unpleasant experience you had on your recent visit. I have shared your feedback with the entire team to ensure we handle these types of situations differently in the future. Again, thank...

Goshen, Indiana
Reviewed 8 November 2016 via mobile

We scheduled a one-night stay here to break up our 14-hour car trip from the Midwest to New England. I booked our room a few weeks beforehand through a travel website and got a phenomenal deal. It was truly one of those jaw-dropping, great deals. When we arrived on Wed Oct 26, the person who checked us in did a...

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Helpful?
Thank kaylee316
Scott K, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete this Choice Hotels survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Beautiful hotel located directly off I-90 and close to all Erie attractions and businesses. Completely renovated as of April 2014, all new guest rooms and public areas. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 8051 Peach St., Erie, PA 16509
Region: United States > Pennsylvania > Erie
Price Range: RM384 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Comfort Hotel Erie
Comfort Inn Erie
Erie Comfort Inn
Hotel Style:
#3 On the Beach Hotel in Erie
#8 Romantic Hotel in Erie
#8 Family Hotel in Erie
#12 Business Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
5 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 person jacuzzi nice for a bit more”
 of 5 bubbles Chewie2010, 18 Jan 2017 | Read review
“Get a room located next to the pool if you have kids. Very easy access.”
 of 5 bubbles miahred2579, 9 Jan 2017 | Read review
“Ask for a room away from the side closest to I 90!”
 of 5 bubbles zip126, 31 Oct 2016 | Read review
“Get a room near to the side doors for easy access in and out, especially with luggage.”
 of 5 bubbles 69RobertS, 27 Oct 2016 | Read review
“Our huge room is 103, on the main floor.”
  • Have you ever seen this much space in a hotel room?
 of 5 bubbles wingsofjoy77, 22 Oct 2016 | Read review
5 of 5