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Comfort Inn & Suites

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#21 of 38 Hotels in Erie
Certificate of Excellence
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Comfort Inn & Suites
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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Pittsburgh, Pennsylvania
Reviewed 2 days ago NEW

This is nice hotel in a nice location. The staff was friendly. Our family of 4 had a nice visit to this area and enjoyed our stay. The complimentary breakfast was a nice option to have for the early and late risers. Staying connected to Splash Lagoon was a luxury for us. We stayed in a room that looked updated....

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Helpful?
Thank Mandynnn
Pittsburgh, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We stayed in a 2-Queen standard room on an overnight trip to Splash Lagoon with the kids. Our room was very clean, the beds were comfortable, everything was fresh and recently updated. Breakfast was busy but well-stocked. We went down around 9:00 and there was plenty of stuff. We liked the fact that Splash Lagoon was connected by a series...

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Thank mandimcm
About Hotel's Favourite Review
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We are pleased that you enjoyed your stay. We do take your comments seriously and will address any concerns you had. Hope to see you again the next time you are in the Erie area.

Reviewed 1 week ago

We have stayed at Comfort Suites many times, the last being last night. We stayed in Huntersville NC. We stayed in a suite and our reference number was 517586394. This room was superb and the service from your staff was outstanding. So we thought we would call ahead to your Hotel in Erie Pennsylvania. We booked an executive room with...

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Thank Bob W
Scott K, General Manager at Comfort Inn & Suites, responded to this review

THank you for reviewing our hotel. We apologize that we failed to meet your expectations and I personally apologize that you were unhappy with my response to your concerns. We take your comments seriously and will make every effort to make improvements in the futher.

Reviewed 3 weeks ago via mobile

My family and me are still staying at this place for 4 days. I walked into our room and got changed to go to the water park. I took off my shoes and stepped into a HUGE puddle of pee on the carpet. Very very nasty. We are still staying in room 153. The only thing they did was just...

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1Thank steve c
Scott K, General Manager at Comfort Inn & Suites, responded to this review

I recall that you spoke with me about this incident during your stay with us. Once again I wish to express my apologies about this and assure you I made the refund to you that we talked about. Thank you for bringing this to my attention so that I can address it with our housekeeping staff

Pittsburgh, Pennsylvania
Reviewed 18 March 2017 via mobile

We were staying on the 2nd floor and were leaving to go to dinner when we noticed a bloody towel on the housekeeping cart, which was by the stairwell. My husband went to the front desk and told them about it and they said they'd have someone remove the cart asap. We returned to the hotel about an hour later...

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2Thank sdm4504
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for bringing this matter to my attention. I will be sure to address this with housekeeping. We apologize for your experience and will make every effort to assure this will not happen again.

Reviewed 16 March 2017 via mobile

This hotel is in a good location with restaurants, attraction within walking distance. The hotel beds are really premium ones. For a Comfort Inn hotel and for my short stay, it is a worth hotel to stay.

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Thank Marcia R
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing our hotel. We are pleased you enjoyed your stay and found the beds to be of premium quality. We do have a good location and are happy that you were able to take advantage of this. We hope to see you again in the future.

Warren, Ohio
Reviewed 15 March 2017

Beware, this hotel shares a parking lot with a water park. Accordingly there are children bouncing off the walls and floors/ceilings at all hours. Found it very difficult to sleep. Otherwise the room was decent.

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Thank TSOhio714
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We apologize to see that we did not meet your expectations. We are connected to the indoor water park, Splash Lagoon and, therefore, we are a family destination. Unfortunately due to the many children enjoying the park you encountered noise that made it hard for you to sleep. Know that we...

Evarts, Kentucky
Reviewed 2 March 2017

Was in town working , got up one morning got ready for work and the commode in our room overflowed, went up to the front desk and notified them of the problem and went on to work, when we had gotten off work the maids had hung a do not disturbe sign on the door needless to say the room...

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2Thank julie p
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We apologize for the problems you encounted during your stay with us. We take your concerns seriously and will use them to improve our service in the future.

Pennsylvania
Reviewed 23 February 2017

I was pleasantly surprised how quiet this hotel was. I was expecting a lot of noise from kids since it is adjacent to Splash Lagoon. I slept like a baby and did not hear any noise throughout the night. The breakfast area was crowded but well-stocked and the hostess was very friendly and helpful. I would definitely stay here again.

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2Thank tyler2pa
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We are happy to see that you enjoyed your stay with us and were not bothered by any noise. You are right, breakfast can be busy sometimes but we appreciate you noting that it was well stocked and the staff was friendly. We hope to see you again the next time...

Darien Center, New York
Reviewed 24 January 2017 via mobile

I generally stay at Marriott hotels but we had a gift certificate to be used in conjunction with Splash Lagoon so my wife and three kids spent the night here. The rooms are impeccably clean. Beds are very comfortable. Linens were fresh and crisp. Kids really enjoyed the free breakfast. Since we stayed in January we took a short walk...

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1Thank globtratta
Scott K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of our hotel. We appreciate the kind comments you make and are pleased that you found your room clean and comfortable. We hope to see you again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Beautiful hotel located directly off I-90 and close to all Erie attractions and businesses. Completely renovated as of April 2014, all new guest rooms and public areas. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 8051 Peach St., Erie, PA 16509
Region: United States > Pennsylvania > Erie
Price Range: RM385 - RM993 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 110
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Also Known As:
Comfort Hotel Erie
Comfort Inn Erie
Erie Comfort Inn
Hotel Style:
#8 Romantic Hotel in Erie
#8 Family Hotel in Erie
#12 Business Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip. Rather choose another Hotel. There are plenty in the area.”
bobw341, 19 Apr 2017 | Read review
“The top floor might be quieter than the others.”
TSOhio714, 14 Mar 2017 | Read review
“Don't stay here if you want to rest or have your room cleaned”
juliep818, 1 Mar 2017 | Read review
“2 person jacuzzi nice for a bit more”
Chewie2010, 18 Jan 2017 | Read review
“Get a room located next to the pool if you have kids. Very easy access.”
miahred2579, 9 Jan 2017 | Read review
5 of 5