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Extended Stay America - Philadelphia - Exton

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Traveller (13)
Room & Suite (20)
Dining (1)
Overview
  • Excellent18%
  • Very good18%
  • Average22%
  • Poor12%
  • Terrible30%
  • 26 May 2018
    “Found to be an Average Hotel, some issues however”
  • 15 Feb 2018
    “Wishing for a better breakfast, better comforter”
Hotel website
877 N Pottstown Pike, Exton, PA 19341-1561 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Philadelphia - Exton
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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1 - 5 of 50 reviews
Reviewed 29 July 2018 via mobile

Ants everywhere , cops getting called everyday , Travis is a very horrible manager over changing my card , room was very dirty diaper under bed , no coffee , witness seeing two employee who’s names are Elena and Imani talk to a young lady...More

1  Thank hdjnsnk
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 2 August 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

Hotel's Favourite
Reviewed 4 April 2018 via mobile

A few of the hotels were booked using the CLC lodging for my company which I use a hotel at least 1 or 2 nights a week. I called a few places within 10 miles, But when I called here and Spoke to Travis.. I...More

Thank Brian T
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 5 April 2018

Brian, thank you so much for the wonderful review, most especially the kind comments about Travis. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we...More

Reviewed 27 May 2018

We arrived in the suburban Philadelphia region around 8:30pm and used an online booking site to find a place to stay. We were greeted at the front desk by a friendly staff member but after a few minutes of finding our newly booked reservation, we...More

Thank splat007
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 27 May 2018

Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such...More

Reviewed 15 February 2018

The coffee was good but I was expecting a hot breakfast, not a grab-and-go selction of sweet muffins and bars. Room was clean and everything was in good working order. I would have liked a thicker/heavier comforter on the bed. Quiet.More

Review collected in partnership with Extended Stay
Thank R8613QKchristopherh
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 16 February 2018

Christopher, thank you for your feedback. It's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We have made a note of your review as we plan any changes to our breakfast....More

Reviewed 2 January 2018

Extended stay America in exton was wonderful. Last minute reservation on New Year's Eve . . . The place we had booked had roaches in the room😱 Wasn't about to stay there! The staff at Extended Stay America couldn't have been more helpful and welcoming...More

Review collected in partnership with Extended Stay
Thank M8338ETkathleenh
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 3 January 2018

Thank you for your candid evaluation. We are sorry we failed to provide you the clean suite you expected when you selected our hotel for your lodging needs. What you encountered should not have happened as we have regular treatments from a professional service to ward off...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Golf Course
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
101
Price range
US$84 - US$121 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Exton
,
Extended Stay America Exton
Location
United States > Pennsylvania > Exton
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
101
Price range
US$84 - US$121 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Exton
,
Extended Stay America Exton
Location
United States > Pennsylvania > Exton
Photos
Traveller (13)
Room & Suite (20)
Dining (1)
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Questions & Answers
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Room Tips
"Go elsewhere as there are hotels right next door and across the street that will do a better job."
ptizzo74
18 Nov 2017
Read review
"Pick a room with uneven numbers as this will face away from the road and towards trees."
olgahi2u
26 Jan 2017
Read review
"second floor away from elevator"
barbaradetz
3 Dec 2016
Read review
"READ THE REVIEWS! There are nicer rooms a street over"
Class4You
15 Jan 2015
Read review
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