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Extended Stay America - Philadelphia - Exton

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Self-Serve Laundry
Breakfast included
Golf Course
Room features
Kitchenette
Non-Smoking Rooms
Suites
Family Rooms
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Location
Full view
40Car recommended
Grade: 40 out of 100
33Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (51)
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51 results
Traveller rating
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11
7
15
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LanguageEnglish
9
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1 - 5 of 51 reviews
Reviewed 6 November 2018

The hotel did not have a warm welcoming entrance. It was all so small. Rented a room with two double beds and kitchenette. It was pathetic, small and the room had an oder. We had to go buy Lysol. The room was dated and did...More

Date of stay: November 2018
Thank pjwswick
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 7 November 2018

We sincerely apologize for letting you down and the difficulties you encountered during your stay. We always strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your comments are important to us, so they have been discussed with...More

Hotel's Favourite
Reviewed 4 April 2018 via mobile

A few of the hotels were booked using the CLC lodging for my company which I use a hotel at least 1 or 2 nights a week. I called a few places within 10 miles, But when I called here and Spoke to Travis.. I...More

Date of stay: April 2018
Thank Brian T
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 5 April 2018

Brian, thank you so much for the wonderful review, most especially the kind comments about Travis. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we...More

Reviewed 29 July 2018 via mobile

Ants everywhere , cops getting called everyday , Travis is a very horrible manager over changing my card , room was very dirty diaper under bed , no coffee , witness seeing two employee who’s names are Elena and Imani talk to a young lady...More

Date of stay: July 2018
1  Thank hdjnsnk
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 2 August 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

Reviewed 27 May 2018

We arrived in the suburban Philadelphia region around 8:30pm and used an online booking site to find a place to stay. We were greeted at the front desk by a friendly staff member but after a few minutes of finding our newly booked reservation, we...More

Date of stay: May 2018
Thank splat007
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 27 May 2018

Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such...More

Reviewed 15 February 2018

The coffee was good but I was expecting a hot breakfast, not a grab-and-go selction of sweet muffins and bars. Room was clean and everything was in good working order. I would have liked a thicker/heavier comforter on the bed. Quiet.More

Review collected in partnership with Extended Stay
Date of stay: February 2018
Thank R8613QKchristopherh
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 16 February 2018

Christopher, thank you for your feedback. It's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We have made a note of your review as we plan any changes to our breakfast....More

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Room Tips
"Go elsewhere as there are hotels right next door and across the street that will do a better job."
ptizzo74
18 Nov 2017
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"Pick a room with uneven numbers as this will face away from the road and towards trees."
olgahi2u
26 Jan 2017
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"second floor away from elevator"
barbaradetz
3 Dec 2016
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"READ THE REVIEWS! There are nicer rooms a street over"
Class4You
15 Jan 2015
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PRICE RANGE
US$78 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay extonextended stay america exton
LOCATION
United StatesPennsylvaniaExton
NUMBER OF ROOMS
101
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