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Residence Inn Philadelphia Great Valley/Exton

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Residence Inn Philadelphia Great Valley\/Exton
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182 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Rahway, New Jersey
Reviewed 4 weeks ago

Took a mini vacation here over the weekend.Check in was excellent. Staff was cheerful and very friendly. She answered all my questions with a smile and great attitude. We came in around 7 and the room that I ordered was ready and conveniently located. We did a bit of swimming before retiring for the night. Saturday and Sunday morning breakfasts...

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Helpful?
Thank Steven G
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello StevenG, Thank you for staying at the Residence Inn Exton during your "mini vacation" to the area. It is wonderful to know you found check-in to be excellent, staff cheerful and friendly with a willingness to answer all your questions with a smile and great attitude. We will share your comments with the team and our Guest Service Representative....

Raleigh, North Carolina
Reviewed 31 October 2016 via mobile

Check in Quick and off to my room with mobile check-in. Room Cleaned very ineffective with all sorts of different color hair on the floor. Bed Like most king beds there was a low spot on one side. TV A good amount of channels. Breakfast Really picked over by the time I arrived around 8:45 AM. Exercise room Only had...

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Helpful?
Thank morganrep
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello morganrep, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn. We appreciate your feedback regarding your current stay. We want to sincerely apologize about the cleanliness of your in-room suite. We dropped the ball and will work as hard as possible to correct our housekeeping department to ensure incidents like yours do not happen again. Also, we...

Philipsburg, Pennsylvania
Reviewed 31 October 2016

Stayed one night, had a two bedroom suite. Very nice and clean, enjoyed the fireplace on a cool evening. Breakfast the next morning was ok, nothing to rave about, but I'm not complaining. Couple of light bulbs were out too but once again this is a very nice place.

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Helpful?
Thank pack4321
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello pack4321, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn during your travels. It's great to hear that you found our two bedroom suite to be very nice and clean and that you enjoyed the fireplace. We would like to apologize about the light bulbs being out in your suite as well. We look forward to your...

New Jersey
Reviewed 20 October 2016

This hotel is located right off of Penn Route 276, and opposite an Uno's Restaurant. Also very convenient to shops and the Eagleview business park. Hotel is very well-maintained. Lots of parking spots available. Hotel's amenities include: indoor pool, business center, complimentary breakfast and dinner (Monday and Tuesday).

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Helpful?
Thank lone6star
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello lone6star, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn and taking the time to review our hotel. It was great to hear that you found the hotel to be very well-maintained. Also, that you found us conveniently located to shops and the Eagleview blvd. business park. We hope to see you again soon!

Reviewed 5 October 2016

I have stayed at this location on multiple occasions and although it is pretty standard for a business / travellers hotel the staff make it a little more bearable. The rooms are clean, although dated, staff attentive, happy and helpful. It also does not hurt that it is a stones throw from a very welcoming Chicago Pizza Restaurant that has...

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Helpful?
Thank Toby H
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello Toby H, Thank you for staying at the Residence Inn Exton. We were delighted to have been able to accommodate you during your travels. We are pleased to hear that you found our rooms to be clean, staff attentive, happy, and helpful. Thank you again for staying and for sharing your experience as well! We look forward to your...

Flemington, New Jersey
Reviewed 23 September 2016

We loved that we each had our own Queen bedroom and full bathroom as well as a living room and full kitchen. The rooms were spacious, clean and well laid out. We each had a desk in our room and there were 3 TV's (we didn't watch any, but they were there). As will all Residence Inns, I could see...

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Helpful?
Thank 2013KarenS
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Dear KarenS, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn. It was a pleasure accommodating you. We appreciate the time you took to fill out this review and all your kind, detailed comments regarding your stay. We look forward to your next stay with us!

Hershey, Pennsylvania
Reviewed 20 September 2016

I stayed at Residence Inn over the weekend for a youth hockey tournament. The staff at this hotel are very customer oriented from the front desk to the staff at breakfast. I had trouble connecting to the internet and the front desk staff immediately came up to my room and was able to fix it. The rooms are beautiful and...

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Helpful?
Thank upintheair7769
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello upintheair7769, Thank you so much for sharing your experience at the Philadelphia West Chester/Exton Residence Inn. It was a pleasure accommodating you during your stay for a youth hockey tournament. It's great to hear that you found both our front desk and breakfast staff to be very customer oriented. Also, we are glad that you were able to connect...

Boston, MA
Reviewed 19 September 2016 via mobile

The staff at this hotel is incredibly friendly and accommodating. Bill, made balloon figures at breakfast when I showed up with two little ones around 7am. Mom got her coffee and kids were thrilled! We spent two nights at the hotel in a one bedroom and we're very comfortable. Love that we can bring snacks and drinks and have it...

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Helpful?
Thank poohkin
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Dear poohkin, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn. It is great to hear that you found our staff to be incredibly friendly and accommodating. Also, thank you for sharing your experience during our breakfast and recognizing Bill. Bill is a wonderful asset to our hotel and making balloon figures for our guests is just one...

Charleston, South Carolina
Reviewed 13 September 2016 via mobile

We stayed here for 3 nights and this might have been the kindest staff I've seen in a long time. The hotel rooms are a little dated, but nice and clean. The rooms are very spacious wishing is great when you need room for kids and all their stuff. There is also a lunch and dinner restaurant within walking distance...

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Helpful?
Thank minijenny2013
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello minijenny2013, Thank you for sharing your experience at the Philadelphia West Chester/Exton Residence Inn. It is so great to hear that you found our staff to be the kindest staff you have seen in a long time. It's also nice to see that you found our rooms to be nice, clean, and spacious. We look forward to your next...

Reviewed 15 August 2016 via mobile

Frequent visitors, but starting to feel it needs deep cleaning. I slipped on white socks at arrival. By bedtime the soles of socks were very dark gray. Furniture much too low to sit on. Update needed!

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Helpful?
1Thank Susan S
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for staying with us and taking the time to post a review. We are happy to hear the your stay was restful. We are sorry we did not meet your expectations in other areas and have addressed your concerns. We hope you will return to stay the next time you travel to Exton.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Residence Inn Philadelphia Great Valley/Exton

Address: 10 N Pottstown Pike, Exton, PA 19341-1227 (Formerly Residence Inn Philadelphia Exton)
Region: United States > Pennsylvania > Exton
Price Range: RM443 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia Great Valley/Exton 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Philadelphia Exton Hotel Exton
Residence Inn Exton
Exton Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Philadelphia Great Valley/Exton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floor is convenient to pool and gym.”
 of 5 bubbles 677steveng, 7 Nov 2016 | Read review
“Third floor is best!”
 of 5 bubbles tobyh656, 5 Oct 2016 | Read review
“Choose away from the highway.”
 of 5 bubbles sallieb321, 7 Aug 2016 | Read review
“We had a suite so was great”
 of 5 bubbles lindakerr8, 27 Jun 2016 | Read review
“Lower floors would be best to avoid the flood lights.”
 of 5 bubbles darlenes882, 16 Mar 2016 | Read review
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