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Residence Inn Philadelphia West Chester/Exton

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Traveller (86)
Room & Suite (88)
Dining (5)
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Overview
  • Excellent45%
  • Very good27%
  • Average20%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(30 reviews)
“living area”(4 reviews)
“parking lot”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Philadelphia West Chester/Exton
Special Offer: Member Rates
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Offers from Residence Inn Philadelphia West Chester/Exton
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (210)
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Traveller rating
91
55
42
13
6
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LanguageEnglish
91
55
42
13
6
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All reviewsfront deskliving areaparking lotbedroom suitetoilet and showerminute drivebrandywine valleymarriott propertiesoatmealstaff was very friendlythe breakfast areawould definitely stay here againrestaurants and shoppingpennsylvania turnpikebusiness tripunodishwasher
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1 - 5 of 207 reviews
Reviewed 3 weeks ago

Standard Residence Inn. In the middle of nowhere. Road noise is immense to the adjacent highway. Beds were comfortable however to attempt to make up for the thin walls and window panes. Rooms were fairly clean. Check-in staff was helpful and attentive.More

1  Thank Matt V
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 3 weeks ago

Thank you for your feedback! We can certainly understand the difficulty with sleeping in unfamiliar environments in regards to noise. If you should have the opportunity to travel back to the Exton area and rejoin us, we will be happy to ensure you are placed...More

Reviewed 13 May 2018

We have stayed with many different Marriott properties. We do love the majority of the hotels. We did have problems getting to the hotel because of the entrance to the property. The room was all in all great. We loved being on the backside of...More

Thank oldma00
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 15 May 2018

Thank you so much for your feedback on your stay with us! We will certainly share with the staff and change our processes to ensure we are providing rooms cleaned in detail as we want you to be comfortable with your stay! Thank you again!

Reviewed 23 February 2018

We stayed here one night. Bed was comfy. Breakfast next morning was good. Hotel is older, but clean. It was located near a lot of restaurants and shopping. Staff was really nice. We enjoyed the Chicago Uno that was right in the parking lot.

Thank Donna T
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 24 February 2018

Thank you for providing us feedback on your stay! We appreciate hearing how we're doing from our guests and are delighted to hear you had a great stay. We look forward to seeing you again on your next trip to Exton!

Reviewed 20 February 2018 via mobile

Can someone PLEASE tell me what is the point of checking in online? I did that here (and have done it elsewhere at Marriott) only to be asked for all the same info when I get to the hotel. Did that here in Exton last...More

1  Thank Cindy K
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 22 February 2018

Dear Cindy K, I apologize for your experience on check-in at our facility. The front desk agent should not have asked for ID or payment on check-in, nor should she have assumed you wanted points for your Platinum gift. Providing the highest level of hospitality...More

Reviewed 29 December 2017

I did a business trip in December and stayed almost two weeks in the hotel. When we arrived we had a problem with the reservations but the hotel, even having no fault at all in the case, resolved quickly! The staff are all extremely polite...More

Thank AndersonMancebo
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$128 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (88)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Back of hotel away from Highway!"
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"backside of hotel rooms are quiet"
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"request room on back side of property away from rt 100 to avoid traffic noise"
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"We like the ground floor -- easy entry and exit if you have a pet"
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